Where to find email in Xiaomi phone: detailed instructions with pictures

You just bought a new Xiaomi smartphone, Redmi or POCO, You can't find where the standard email app is hiding, or the mail icon disappeared after the update. MIUI? This problem is familiar to many users – despite the fact that the email client is built into the firmware by default, its location varies depending on the shell version and device model.

In this article, we’ll look at all the ways you can find email on Xiaomi, from the obvious (check the home screen and app menu) to the hidden (search through system settings and restore deleted icons), and you’ll learn how to set up email from scratch if the app suddenly disappeared, and what to do if your Xiaomi model does not support the built-in client.

We will pay special attention to the latest versions. MIUI 14 and MIUI 15, where the interface has undergone major changes. POCO Or Redmi with custom firmware - there is a solution for you too!

1. Standard Places to Look for Mail on Xiaomi

Let’s start with the obvious: where should the mail application be in the standard configuration? MIUI. The manufacturer usually places it in three places:

• 📱 Home screen - Look for an envelope icon (most often blue or white) that says "Mail" or "Email" on newer models (Xiaomi) 13/14, Redmi Note 12) The icon can be hidden in the folder “Google” or “Utilities».
• 📂 All Apps menu – swipe up from the bottom of the screen (or click on the dot/circle in the dock panel) and type in the search bar “mail” or “mail».
• 🔧 Quick Settings Panel - on some firmwares, mail is added to the drop-down menu (swipe down from the top edge of the screen.

If you can't find mail in these places, don't panic. MIUI Often, there's an automatic hiding of underutilized applications to bring the icon back to the screen:

1. Click the empty space on the main screen → Select "Screen settings».
2. Go to Hidden Apps and check if the mail is hidden.
3. If you find it, uncheck the box and confirm the return of the icon.

Important: On some models (POCO F5, Redmi K60) If you search for the word "mail" and you search for the word "mail" you don't get results, try these names.

2. Search for mail through system settings

If standard methods didn't work, the email client could be disabled in the system settings, which often happens after a factory reset or firmware update. Here's how to return it:

1. Open Settings → Applications → Application Management.
2. In the top line of the search, type in “mail” or “mail”.
3. If the application is found but disabled, click on it and select “Enable”.
4. If the app is not listed, go to the next section (it may have been removed).

On Xiaomi with MIUI 15, the path may be slightly different:

Settings → Applications → Show all applications → Three dots (menu) → Show system

Once the email is turned on, its icon should appear in the app menu, and if that doesn't happen, try restarting the phone.

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On some firmware, the email client is hidden under the name "Email Client" or "Email". MIUI". Use these keywords to search for them.

3. What to do if the mail is not in the system?

If the search for settings did not give results, three scenarios are possible:

1. The mail was deleted (for example, through the ADB root-access).
2. The firmware does not include an email client (relevant to some regional versions of Redmi for Europe).
3. There is custom firmware installed (for example, LineageOS or Pixel Experience), where standard Xiaomi applications are replaced with Gmail.

The first two cases you can try to recover mail through the Mi App Store:

• 📲 Open the Mi App Store (or GetApps).
• 🔍 Enter “Mi Mail” or “Email” in search».
• 📥 If you find an app, install it (this is an official Xiaomi client).

If you don’t have email in the Mi App Store, there are two options:

1. Use Gmail (already preinstalled on most devices)
2. Install a third-party client (such as BlueMail, Spark, or Microsoft Outlook).

4. Set up email on Xiaomi from scratch

Let's say you found an email client, but it's not configured. Let's look at how to add an account to a standard Mi Mail app (the instructions are relevant for the user to use). MIUI 14/15):

1. Open the Mail (or Email) app.
2. Click on “Add Account” (or “Start” if it’s the first launch).
3. Enter your email address and password. If you use Gmail, Yandex or Mail.ru, the app will automatically select the server settings.
4. For corporate email (Exchange, Yandex Connect), select Manual Setup and specify server data (usually provided by the administrator).
5. Set up sync: Choose how often to check new emails (we recommend “Every Hour” for battery savings).

Important nuance: On Xiaomi with MIUI For a global market (e.g. Redmi Note 12 Global), if you add a Gmail account, the system may suggest you redirect to the official Gmail app.

If you do not receive the email after setting up, check:

• 🔄 Synchronization in account settings (must be enabled).
• 🔒 Email password (you may need to generate a password for applications if two-factor authentication is enabled).
• 📶 Internet connection (mail does not work without a network).

Mobile Internet or Wi-Fi enabled

Password from the mail is correct (check in the web version)

There is enough free memory on the phone.

Disabled. VPN/Proxies that can block the connection-->

5.Why Mail May Disappear After Update MIUI?

One of the most common reasons for email loss is a firmware update, which Xiaomi does for three reasons:

1. Resetting settings – some updates (especially large ones, such as with MIUI 13 on MIUI 14) reset the location of the icons.
2. System optimization – Xiaomi can remove underutilized applications to free up space.
3. Change of policy – in some regional versions of the firmware, the email client is replaced by Gmail (relevant to European Redmi).

After updating to MIUI 15 Xiaomi models 13/14 The email client can be replaced with Google Mail even if Mi Mail was previously used, due to the agreement between Xiaomi and Google for the pre-installation of services.

To get an old client back:

1. Check the Remote Apps folder in the Mi App Store (Management section» → «Remote»).
2. If there is no mail, download it. APK-Mi Mail file from a reliable source (e.g. APKMirror) and install manually.
3. After installation, restart the phone.

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If several standard applications (e.g. mail, calendar, notes) are missing after the update, a soft reset is likely to be performed, in which case only manual reinstallation or factory reset will help.

6. Alternative ways to work with mail on Xiaomi

If the standard Xiaomi client doesn’t suit you (or doesn’t), consider alternatives:

• 📧 Gmail is pre-installed on most devices, supports multiple accounts and has reliable synchronization.
• 🔵 Microsoft Outlook is convenient for working with corporate mail (Exchange, Office 365).
• 💌 BlueMail – supports unlimited number of accounts and has flexible notification settings.
• ⚡ Spark – optimized for fast work and sorting emails by category.

To establish an alternative client:

1. Open the Google Play Store.
2. Enter the name of the application in the search (for example, “BlueMail”).
3. Click “Install” and wait for the download to be completed.
4. After installation, open the app and add your email account (the instruction is similar to setting up Mi Mail).

Tip: If you use email for work, set up notifications in an alternative client, for example, Outlook can set individual sounds for important emails or turn off alerts outside of business hours.

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To save battery, turn off automatic mail sync in the background. Instead, set up manually checking emails on a schedule (e.g., every 2 hours).

7. Solving Mail Problems on Xiaomi

If the mail is found but is not working correctly, use this troubleshooting instruction:

If none of these methods worked, try resetting your email settings:

1. Go to Settings → Applications → Mail → Storage.
2. Click Clear Data (Warning: This will delete all saved accounts!).
3. Reboot your phone and reset your mail.

⚠️ Note: If you use Xiaomi with root rights or custom firmware, email issues may be due to a lack of Google Play Services certificates.In this case, install the GApps package or use the web version of mail.

FAQ: Frequent questions about mail on Xiaomi