How to Track Xiaomi: 7 Working Ways to Packages, Smartphones and Orders

Tracking Xiaomi devices and orders is a challenge that every owner of the brand’s equipment faces.If you’re waiting for a parcel with AliExpress, you’re looking for a lost Redmi Note 13 Pro smartphone.+ You can check the status of a repair under warranty, and without the right tools, it becomes a headache, and the problem is compounded by the fact that Xiaomi uses several independent tracking systems: for logistics, for devices through Mi Account, and for service centers. In this article, we will analyze all current monitoring methods taking into account the changes of 2026, including hidden functions and workarounds for problem cases.

The peculiarity of the Xiaomi ecosystem is that some services (for example, device search) work only when you are actively connected to the Internet, and logistics information can be duplicated on different platforms with a delay of up to 48 hours. We analyzed 12 popular scenarios – from basic tracking of the order number to finding a stolen Xiaomi Book laptop through the Internet. IMEI — And we've identified the most reliable methods. Importantly, some features (like remote locking) require you to pre-configure. → Mi Account → Find the device.

1. Tracking orders from the official Xiaomi website

If you bought equipment directly on mi.com or through regional stores (for example, Mi Store Russia), the order status is checked in your personal account.

1. Sign in to the site under the same Mi Account that was used in the registration.
2. Go to My Orders (or Order History in the international version).
3. Find the desired order by number (format: MI2026XXXXXXXX) date.

The order card shows:

• 📦 Status of processing: “Payed”, “Assembled”, “Transferred to the courier».
• 🚚 Track number (if the parcel is transferred to the logistics partner).
• 📅 Estimated delivery date (updated once a day).

An important nuance: on the Russian site Xiaomi from 2023 disabled the function of detailed tracking on the map. To see the route of the parcel, you will have to manually enter the track number on the carrier's website (for example, SDEC or Boxberry). 17Track — It supports all of Xiaomi’s logistics partners, including Cainiao and Yanwen.

2. Tracking parcels from AliExpress and other marketplaces

Over 60% of Xiaomi customers in Russia and CIS order equipment through AliExpress, where tracking works differently than on the official website: data is updated with a delay, and statuses are often duplicated.

Step 1. Check in AliExpress Personal Account

• 🔍 Open the section My orders → select the desired order.
• 📌 Click Track the parcel (button appears after sending by the seller).
• 🔄 Update the page every 12 hours – statuses can change without notification.

Step 2: Alternative Tracking Services

If AliExpress does not show up-to-date information, use third-party trackers:

Critical information: if the track number begins with LX or UX, Your package is delivered via Cainiao Super Economy, which can take up to 60 days to arrive and only tracks before leaving China, in which case contact the seller via AliExpress chat and request the Russian carrier’s logistic number (usually issued after customs clearance).

Check the status on the FCS website (by the declaration number)|Contact the seller and request a commercial invoice|Check with the carrier (SDEC)/Boxberry) delay|Pay the fee if required (notification will be sent by email)-->

3.Search for lost or stolen Xiaomi device

If you lose your Xiaomi smartphone, tablet or laptop, first use the built-in Find Device feature. SIM-map extracted, but requires:

• 📱 Active Internet connection (Wi-Fi or mobile data).
• 🔄 Included function in settings: Settings → Mi Account → Find the device.
• 🔒 Linked Mi Account (without it search is impossible).

Search instructions:

1. Go to i.mi.com and log in.
2. Select the Find Device tab (or “Find the device” in the Russian version).
3. The map will show the last known location with an accuracy of 50 meters.
4. Use the options: 🔔 Sound signal – the device will make a loud sound (works even in silent mode). 🔒 Locking – set the password on the screen (if it was not). 🗑️ Remote cleaning – all data is erased (irreversibly!).

Limitations of function:

• ❌ Does not work if the device is turned off or discharged.
• ❌ Does not show the history of the movements (only the last point).
• ❌ Xiaomi Book laptops require a separate Mi Laptop Manager app.

If the device is stolen, don’t try to find it yourself – transfer the data (IMEI, Serial number to the police, to block the IMEI In Russia, contact the Ministry of Internal Affairs (the procedure takes up to 30 days), in Europe and the United States, the blocking works through telecom operators (for example, T-Mobile or Verizon).

4. Monitoring of the status of warranty repairs

If you have handed over your Xiaomi device to a service center, you can check the status of the repair in three ways:

Method 1. Through the official website of Xiaomi

• 🌍 Go to the support page.
• 🔍 Select a region (e.g. Russia or Europe).
• 📝 Enter the repair order number (format: SR2026XXXXXX).

Method 2: By telephone hotline

Numbers for different regions:

• 🇷🇺 Russia: 8 800 700 01 26 (free call).
• 🇺🇦 Ukraine: 0 800 305 555.
• 🇪🇺 Europe: +49 69 200 36 100 (payment at operator rates).

Method 3. Through a chatbot in Telegram

In some regions (for example, Kazakhstan) there is an official bot. @XiaomiKZBot. Send him a command. /repair and follow the instructions.

⚠️ Note: If the repair status is not updated for more than 10 days, contact the service center directly.In 2026, Xiaomi faced a shortage of spare parts for the Redmi Note 11 models and the Redmi Note 11. POCO X4 Pro, which leads to delays of up to 30 days.

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Before handing over the device for repair, make a backup copy of the data through Settings. → Additionally. → Backup: Service centers are not responsible for file loss.

5. Monitoring devices via Mi Home (for smart home)

If you are using the Xiaomi Smart Home ecosystem (such as the Mi Robot Vacuum or the Mi Home Security Camera), you can track them through the Mi Home app.

• 📍 Location of the device (for gadgets with GPS, For example, Mi Band 8).
• 🔋 Battery level (relevant for wireless sensors).
• 🚨 Notifications of operation (e.g. motion or water leak sensor).

How to set up tracking:

1. Open the Mi Home app and log in.
2. Go to the Devices tab.
3. Choose the right gadget (for example, Mi Air Purifier 4).
4. Press Settings. → Location (if the function is supported).

Limitations:

• ❌ Most smart home devices (such as Yeelight light bulbs) don’t have a GPS and are displayed only as "connected to the network».
• ❌ For Xiaomi cameras, the record history is only stored for 7 days (in the free version).

If your device loses connection to the server (Offline status), try:

1. Reboot the router (a common problem with Mi Wi-Fi Repeater).
2. Reset the gadget to factory settings (for example, for Mi Smart Clock, press the button for 10 seconds).
3. Update the firmware through Settings → About the device → Update of the PO.

6. Verification of the authenticity of the device by IMEI and serial number

Before buying a used Xiaomi device, be sure to check its authenticity and lock status.

Step 1. Verification IMEI originality

• 📱 Dial on the phone keyboard *#06# - it will appear IMEI.
• 🔍 Enter it on IMEI.info.
• 📌 Compare the model and serial number with the data on the box.

Step 2: Checking the blocking status

Go to i.mi.com → If the device is listed as stolen, it will not be possible to link it to a new account.

Step 3: Verification of the guarantee

On Xiaomi Verify, enter the serial number (located on the box or in Settings). → The system will show you the device:

• 📅 Activation date.
• ✅ Status of guarantee (valid/expired).
• 🌍 Sales area (important for service).

⚠️ Note: If the serial number on the box and in the settings of the device do not match, you are facing a fake or a “gray” import.

7. Alternative Tracking Methods (for Power Users)

If the standard methods don’t work, try these advanced options:

Method 1. Tracking through ADB (Android-based)

If you lost your device but it’s connected to the same Wi-Fi network, you can try to get its location through the Wi-Fi network. ADB (Android Debug Bridge:

1. Install Android Studio and turn it on USB-Debugging on the device (if it is still in your hands).
2. Connect to your device via Wi-Fi: Adb connect IP_address:5555
3. Find out about the location of the adb shell dumpsys location

⚠️ This method only works if the device is debugging enabled and it is connected to your developer account.

Method 2: Monitoring through Google Find My Device

If you have Google services installed on your Xiaomi device, use Find My Device. The functionality is similar to Mi Find Device, but sometimes shows more accurate data.

Method 3: Tracking through a communications operator

If the device is stolen, contact the operator with a statement about the provision of data on IMEI. In Russia, it is regulated by the Federal Law.-139 (In the EU, operators are required to provide data at the request of the police.

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The most reliable way to track is a combination of built-in Xiaomi (Find Device) features and third-party services (17Track for parcels, IMEI.info for authentication).

FAQ: Frequent questions about Xiaomi tracking