Introduction: Why conversation records are “hidden” from the user
You turned on a call recording on the Xiaomi Redmi Note 8, but you can't find the file after the call is over? This is a typical situation: smartphone manufacturers (including Xiaomi) often hide audio recordings in non-obvious folders or use proprietary storage formats, the reasons for this approach are from protecting privacy to optimizing the operation of the built-in voice recorder.
On the Redmi Note 8 (the ginkgo/willow model depending on the version), records can be saved in different places depending on the way they are created: through the standard Dictophone application, third-party programs (for example, Cube ACR), or the system call recording function. Moreover, after upgrading to MIUI 12/13/14, storage paths may change - this is what many users only know when files "disappear" after resetting.
In this guide, we will look at all possible records locations, including hidden system folders, and explain why some files may not be displayed in the gallery or file manager, and learn how to recover lost records and prevent them from being automatically deleted.
Standard folders for recordings on Redmi Note 8
If you have used a built-in voice recorder (com.miui.voicerecord) or a call recorder feature in the Phone app, the files must be in one of the following directories:
- 📁 Internal memory: /storage/emulated/0/Recordings/ — main folder for recordings of the recorder in MIUI. Here files are sorted by date and have a format.m4a or.
- 📁 Internal memory: /storage/emulated/0/MIUI/sound_recorder/ — alternative location for older firmware versions (up to) MIUI 11).
- 📁 SD-map (if installed): /storage/XXXX-XXXX/Recordings/ or /storage/XXXX-XXXX/MIUI/sound_recorder/, where XXXX-XXXX — unique identifier.
- 📁 Hidden folder: /storage/emulated/0/Android/data/com.miui.voicerecord/files/ — Temporary or protected records may be stored here.
Important: the files in these folders are not indexed by the default system gallery. To show them in the File Manager app, enable the display of hidden files in the manager settings.
⚠️ Note: If you connect your smartphone to your computer through MTP and have not seen the Recordings folder, check the settings USB-- The connection is in the notification curtain. MIUI Hiding system directories when transferring files.
How to find records through file manager
The most reliable way to detect audio files is to use Xiaomi’s built-in File Manager.
- Open the Files app (the folder icon on the desktop).
- Go to the tab "Category» → «Audio».
- In the upper right corner, press three dots (⋮) and select "Show hidden files».
- Scroll down the list – records usually have names of the type REC_YYYYMMDD_HHMMSS.m4a or Call_XXXXXXXXXX.amr (where XXXXXXXXXX — telephone number).
If there are no files in the Audio section, search by name:
- In the Files app, click on the magnifying glass icon (🔍).
- Enter the requests one by one:.m4a — amr – format of recordings of calls; REC_ or Call_ — file-name prefix.
☑️ Search of records through the Files"
If the search didn’t produce results, check the basket in the file manager – sometimes the records are accidentally deleted when cleaning the app cache.
Search for records via PC (Windows/macOS/Linux)
Connecting the Redmi Note 8 to your computer often helps you find files that aren’t displayed on your smartphone itself.
- Connect your phone to your PC through USB-cable (preferably original).
- In the smartphone notification curtain, select File Transfer (MTP) mode.
- On your computer, open “This Computer” (Windows) or “Finder” (macOS) – the device should appear as a removable disk.
- Go to the Internal Storage folder and check the paths from the first partition.
To enable call recording (if the feature is available in your area):
- Open the phone app.
- Press three points (⋮) → «Settings».
- Select “Record Conversations” → “Record Automatically” (or “Record Manually”).
- Tell them which calls to record: all, only outgoing or only incoming.
Important: on Redmi Note 8 with MIUI Global firmware, call records can be automatically deleted after 30 days, unless you turn off this option in the Phone app settings → Record conversations → Autoclean.
Third-party applications for writing: where to look for files
If you use third-party call recording software (e.g. Cube ACR, Call Recorder, Boldbeast), the file storage paths depend on the application settings.
| Annex | default folder | File format | Features |
|---|---|---|---|
| Cube ACR | /storage/emulated/0/CubeBackup/ | .mp3, .wav | Files are encrypted if the option “Password Protection” is enabled |
| Boldbeast | /storage/emulated/0/Boldbeast Recorder/ | .mp3, .wav, .aac | Supports recording from both ends of the line (if Fix Recording is enabled) |
| Call Recorder (from Appliqato) | /storage/emulated/0/CallRecorder/ | .amr, .mp3 | Automatically syncs with Google Drive when configured |
| Truecaller | /storage/emulated/0/Truecaller/Recordings/ | .m4a | Recordings are only available in the app. |
To find third-party application files:
- Open the application settings (e.g. Cube ACR → “Save folder”).
- Check if encryption or file hiding is enabled (the option may be called Hide recordings).
- If files aren’t displayed, try exporting them through the app menu (there’s usually a “Send” or “Save a copy” option).
⚠️ Note: Some apps (like Truecaller) store records in the cloud and don't store them locally. check the "My records" section in the app profile.
Why do apps only record one side of a conversation?
Recovery of deleted records
If the records are missing after resetting, MIUI update, or accidental deletion, you can try to restore them.
- Check the Recycle Bin: In the Files app, go to the Recycle Bin tab (the bin icon). Audio files are stored there for up to 30 days (unless manually cleaned).
- Use recovery software: For PC: Recuva, EaseUS Data Recovery, DiskDigger. for Android: Dumpster, Undeleter (root rights required for deep scanning).
Important: Do not write new files to your smartphone before recovery, which reduces your chances of success.
Check out cloud backups
- If you’ve used Google Drive or Mi Cloud, check the backup or audio folders.
- In Mi Cloud, records can be stored in the "Dictorphone" section (available at https://i.mi.com).
To increase the chances of recovery:
- 🛑 Turn off autosynchronization (e.g. with Google Photos) immediately to prevent overwriting data.
- 🔋 Connect your smartphone to charging – the recovery process can take several hours.
- 📱 If you use PC software, select Deep Scan (Deep Scan) mode).
💡
The chances of recovery depend on how long it has been since you deleted it, and the faster you start the process, the higher the probability of success (especially for.amr and.m4a files).
How to Prevent Loss of Records in the Future
To avoid losing important audio files, follow these guidelines:
- 🔄 Automatic sync: Set up autoload records to Google Drive or Dropbox (in the voice recorder or third-party app settings). MIUI This can be done through settings. → Synchronization → Xiaomi's Cloud.
- 📂 Backup: Regularly copy the Recordings folder to your PC or external drive. Use applications like Swift Backup to create backups for your system folders.
- ⚙️ App settings: Turn off auto-cleaning in the Phone app (if enabled). On third-party voice recorders, select the format.mp3 Instead of.amr, it is less susceptible to damage.
- 📲 Alternative recording methods: Use a second SIM card with conferencing function to record a conversation on another phone. For important calls, turn on speakerphone and record it to a recorder or external recorder.
If you often record business conversations, consider buying a dedicated recorder (such as the Sony ICD-UX570 or Olympus WS-853), which is more secure in storing files and is not dependent on the firmware of your smartphone.
FAQ: Frequent questions about recordings on the Redmi Note 8
Can I record calls to Redmi Note 8 without notifying the other person?
Why do records take up so little space (e.g. 100KB for 5 minutes of conversation)?
How to convert.amr to.mp3 recordings for easy listening?
Mobile applications
- AMR to MP3 Converter (Android).
- MediaHuman Audio Converter (iOS/Android).
Once converted, the original.amr file can be deleted to save space.
Can the phone records be used as evidence in court?
Why is Redmi Note 8 not recording the sound of the interlocutor?
Update the firmware
- In some versions of MIUI 13/14, the problem is solved at the system level.
- Check the updates in Settings → About Phone → System Update.
If nothing helps, use an external recorder or a second phone in conference mode.