Where to save conversation records on Xiaomi Redmi 9 Pro: all the ways to find audio files

Why Call Records Are Hiding on Redmi 9 Pro

You have enabled a recording of a conversation on Xiaomi Redmi 9 Pro, but can't find an audio file in a gallery or standard conductor? This is a typical problem of MIUI users - the operating shell of Xiaomi uses non-obvious ways to store records, and sometimes even hides them from view. Unlike photos or downloads that fall into obvious folders, call records can be "lost" in system directories or require special permissions to access.

The reasons for this behavior lie in the MIUI architecture and privacy policy: Xiaomi by default restricts access to call records to prevent the accidental spread of personal information. In addition, the path to files depends on the firmware version, the recording method (built-in voice recorder or third-party app), and even on the regional settings of the phone. In this article, we will analyze all possible scenarios from standard paths to hidden folders and recovery of “lost” records.

Standard folders for calling records in MIUI

If you have used the built-in call recording feature (available in the Phone app on some versions of MIUI), the files must be saved in one of the following directories:

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — main folder for call records in the latest versions MIUI 12-14.
• 📁 /storage/emulated/0/Recordings/Call/ — Alternative path if the recording function is activated via phone settings.
• 📁 /storage/emulated/0/Android/data/com.android.providers.media/ — Metadata of records may be stored here (but not the audio files themselves).

Note that the /storage/emulated/0/ path is the root directory of the phone’s internal memory, and to see it, you’ll need a file manager with access to hidden folders (like Mi File Explorer with Show Hidden Files or Solid Explorer enabled).

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If the folders call_rec or Recordings are empty, check the settings of the Phone app: it is possible that the record is disabled or files are saved to the Mi Cloud cloud (for this, see the next section).

Importantly, on some firmware (especially the global versions of MIUI for Europe), the built-in call recording can be disabled at the system level due to legal restrictions, in which case the phone simply does not create a folder for recording, and you will have to use third-party applications.

How to find records through the built-in MIUI conductor

To avoid digging into system directories, try to find records through the standard application "Files" (Mi File Explorer):

1. Open the Files app (the folder icon on the desktop).
2. Go to Categories (bottom of the screen) → select Audio.
3. In the list of files, find records with the names of the species Call_YYYYMMDD_HHMMSS.mp3 or Record_XXXXXXXXXX.amr.
4. If there are no files, click on the three dots in the top right corner → “Show hidden files” and repeat the search.

If this doesn’t work, use the search by name:

1. In the Files app, tap on the magnifying glass (search) at the top of the screen.
2. Enter the request: call_rec or.amr (audio format for recordings).
3. Check the results – it is possible that the files are in an unexpected folder, such as /Download/ or /DCIM/.

Enable the display of hidden files

Check the Audio folder in category

Search by keyword: call_rec,.amr,.mp3

View Download and DCIM folders

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⚠️ Note: If you connect your phone to your computer USB “File transfer» (MTP), Some of the recordings may not be displayed due to caching, in which case, restart the phone and re-search.

Alternative Storage Places: Cloud and Third Party Applications

If there are no records in your internal memory, check the following sources:

• ☁️ Mi Cloud: Xiaomi can automatically sync recordings to the cloud.To check: Open "Settings» → «Xiaomi Akcount» → «Mi Cloud. scroll to Synchronize and find Call Records (if any). Click Data Management» → «Records" for viewing.

Third-party recorders

Cube Call Recorder

ACR

• /storage/emulated/0/ACR/ (for ACR)
• /storage/emulated/0/CubeBackup/ (for Cube Call Recorder)
• 🔄 Phone cache: Sometimes the records are temporarily stored in the cache. To check it: Go to Settings» → «Annexes» → «Application management. Find the phone» → «Warehouse» → «Cash. Click on "Space Management" -- temporary records files can be displayed here.

⚠️ Note: If you used a recording application with a privacy protection feature (e.g. Boldbeast Call Recorder), the files can be encrypted, in which case they cannot be listened to without the original application - deleting the program will lead to loss of access to the records.

Built-in MIUI function

Cube Call Recorder

ACR (Another Call Recorder)

Boldbeast Call Recorder

Other/Not writing down-->

Search for records via computer (for experienced users)

If nothing is found on your phone, connect the Redmi 9 Pro to your PC and do a deep search:

1. Connect your phone to your computer through USB-cable (select File Transfer mode on your phone).
2. On PC, open “This Computer” → find the Redmi 9 Pro device.
3. In the address bar of Windows Explorer enter the path: X:\MIUI\sound_recorder\call_rec\ (where X: is the letter of your phone's disk).
4. If you don't have a folder, search the entire device: In Windows Explorer, press Ctrl + F. Enter the.amr or.mp3 mask. Make sure that you search all subfolders.

For users of macOS or Linux:

• Use Terminal and the command: find /Volumes/Redmi9Pro -name ".amr" -o -name ".mp3" (replace /Volumes/Redmi9Pro by the actual path to the connected phone).
• Install Android File Transfer to access the file system.

Table: Comparison of storage methods of records depending on the method

If you've used one of these applications, but there are no files in the folders, check the settings of the program — it's possible that the saving path has been changed manually. For example, in ACR, it's like: Settings → Folder for records.

What to do if records are missing or not saved

If you are sure that the recording was done but no files are available, try the following steps:

1. Check permissions: Go to Settings → Applications → Application Management → Phone → Permissions. Make sure audio and storage permissions are enabled.

Update the firmware:

Settings → About the phone → System update

Use the recovery mode:

DiskDigger

Recuva

Check the memory card:

/storage/XXXX-XXXX/CallRecordings/

⚠️ Attention: On Android 10 phones+ and MIUI 12+ Call recording may be blocked due to Google restrictions, in which case even third-party apps will not be able to save the conversation - you will need to roll back firmware or use special patches (for example, through Magisk for rooted devices).

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On Redmi 9 Pro with MIUI Global (Europe) built-in call recording is often disabled by default. To activate it, you need to set the "India" region in the settings. SIM-Maps or use a patch through Magisk.

FAQ: Frequent questions about Redmi 9 Pro call recording