Where on Xiaomi Redmi Note saves call records: a full search and save guide

Why Call Records Are “Disappearing” and Where to Look for Them

You turned on a recording of a conversation on Xiaomi Redmi Note, but can't find a file? The problem is familiar to many users - the standard Calls app (com.android.dialer) saves audio not where you expect. Unlike screenshots or photos, call records don't get to the gallery and don't show up in the default Files menu. Moreover, the path to the folder may differ depending on the MIUI version and smartphone model.

Another common situation is that there are records, but they are invisible to the user, because of the way MIUI works with system folders, for example, files can be hidden or accessed only through root rights. In this article, we will look at all possible ways to store records, including alternative methods of search and backup, you will learn how to find audio even if it is not displayed in a standard conductor, and what to do if the records of Suddenly disappeared after the system update.

Standard ways to store call records on Redmi Note

By default, the Calls app on Xiaomi Redmi Note saves entries to the system folder, the path to which depends on the version of MIUI and the device model.

• 📁 MIUI 12–14 (Android 10–13): /storage/emulated/0/MIUI/sound_recorder/call_rec/
• 📁 Old versions MIUI (Android 9 below): /storage/emulated/0/Recorders/CallRec/
• 📁 For dual-app models (cloned applications): /storage/emulated/0/Android/data/com.android.dialer/files/CallRec/
• 📁 Alternative way (if recorded via Google Phone): /storage/emulated/0/Download/CallRecordings/

Important: folder call_rec CallRec can be hidden, or it can be hidden, and to see it, turn on the hidden files in any file manager (for example, in Mi File Explorer or Solid Explorer:

1. Open the conductor and tap three points (⋮) top-right.
2. Select “Settings” → “Show hidden files”.
3. Go back to the root directory (/storage/emulated/0/) and find the MIUI or Recorders folder.

💡

If the folder is not available, try recording a test call – it will appear automatically.

How to find records through the Calls app

Not everyone knows that the standard Calls app on the Redmi Note has a built-in record manager to open it:

1. Launch the Calls app (pipe icon).
2. Tap it on three points (⋮) in the upper right corner and select Call Records).
3. You will see a list of all saved conversations with the possibility of listening, deleting or exporting.

Note that if you recorded through a third-party application (such as Cube ACR or Call Recorder), it will not appear in this menu, in which case, look for files in the folders specified in the settings of these programs (usually /storage/emulated/0/[Application Name]/).

Open the "Calls" app"|Check the tab "Call records"|Make sure that the recording is enabled in the settings|View the folder. call_rec conductor-->

If the Call Record tab is missing, the recording function is disabled or not supported by your firmware.

1. Go to Settings → Applications → Application Management → Calls.
2. Select “Permissions” and enable access to microphone and storage.
3. Return to Calls, press three dots (⋮) → «Settings» → «Recording calls and activate the option.

Why records may not be saved (and how to fix them)

A common problem on the Xiaomi Redmi Note is that call records are not saved despite the feature being turned on.

A critical feature of MIUI is that if you use the "Record All Calls Automatically" feature, the system can delete old files when space is scarce, and to avoid this, migrate the recordings to your PC or cloud regularly.

Regularly (every day) |Only important conversations |Very rarely |Never-->

How to export records to PC or cloud

To avoid losing important conversations, it is recommended to periodically copy the recordings to an external medium.

1. On PC through USB: Connect Redmi Note to your computer in file transfer mode (MTP). Open the folder. /storage/emulated/0/MIUI/sound_recorder/call_rec/. Copy files with the.amr extension or.mp3 hard-drive.
2. To the cloud (Google Drive, Mi Cloud): Install the Google Drive or Mi Cloud app. Select files in the folder call_rec and click "Share» → «Save it to the cloud».

You can use applications like AutoSync or FolderSync to automatically sync. They allow you to set up folder backups. call_rec scheduled.

Alternative ways to record calls

If the standard MIUI function is not stable, consider third-party apps. Here are the proven options for the Redmi Note:

• 🎤 Cube ACR: It records both ends of a conversation (your voice and the other person), supports cloud storage.
• 📞 Call Recorder by Lovekesh: simple interface, automatic transcription of records.
• ☁️ OTT Call Recorder: specializes in recording VoIP calls (WhatsApp, Telegram.

Before installing, check compatibility with your Redmi Note model and MIUI version.Some applications may conflict with the built-in recording feature.

⚠️ Note: In some countries (e.g. the EU), recording calls without consent is prohibited by law.

What to do if the records are missing after the MIUI update

After major updates (e.g., from MIUI 12 to MIUI 13), users often lose access to old records, which is due to a change in the structure of the system folders.

1. Check the old folder: Use a root-access file manager (like Root Explorer) and find: /data/user/0/com.android.dialer/app_callRec/ Backup copies of records can be stored here.
2. Restore from backup: If you used Mi Cloud or Google Drive, check the archives for the date before the update.
3. Use Recovery Programs: DiskDigger or Recuva (root required) can find deleted.amr files.

If the records are critical and standard methods don’t help, contact Xiaomi’s service center to request data extraction via the service. EDL-This is an extreme measure, because it requires a complete reset of the device.

💡

Before the update MIUI Always back up the folder. call_rec — This is the only way to guarantee the records.

FAQ: Frequent questions about Redmi Note call records