Xiaomi Redmi K20 (known in Europe as Xiaomi Mi 9T) is still a popular smartphone among users who appreciate the balance of price and functionality. One of the popular features is recording phone conversations, but many are faced with the problem: where do these records go? Unlike the new Xiaomi models with MIUI 14+, where the path to files is standardized, on the Mi 9T with MIUI 10-13 firmware, the location of records can vary depending on the software version, regional settings and even the application used for recording.
In this article, we will analyze all possible places to store conversation records on Xiaomi. 9T, including system folders, cloud services, and third-party applications, youβll learn how to find files manually through the file manager, why records can βdisappearβ after an update MIUI, And what to do if the audio files are not saved at all, and we will pay special attention to the nuances of working with the built-in voice recorder, the application Call Recording from Xiaomi, as well as popular alternatives like Cube Call Recorder or the other. ACR.
If you've ever lost an important recording of a conversation or just want to know in advance where to look for files - this guide is for you.We'll also look at ways to back up records, export them to your PC and recover from a phone reset to factory settings.
1. Standard location of MIUI records: where to look for files
On Xiaomi 9T with standard MIUI firmware, the default conversation records are saved to the system folder, the path to which depends on the software version.
- π /storage/emulated/0/MIUI/sound_recorder/call_rec/ β for MIUI 11β12 (most common)
- π /storage/emulated/0/Recordings/Call/ β for MIUI 13 (if updated by air)
- π /storage/emulated/0/Android/data/com.android.soundrecorder/files/CallRecord/ β for some regional firmware
The files are formatted.m4a or.amr and named by template: Record_YYYYMMDD_HHMMSS_XXXXXXXXXX.m4a, where XXXXXXXXXX β If the file name instead of the number shows random characters, it means that the contact was not saved in the phone book.
To find the folder:
- Open the Files app (Blue folder icon).
- Go to the Category tab β Audio.
- In the list, find the CallRecord folder or sound_recorder.
- If there is no folder, use a keyword search. call_rec.
β οΈ Attention: B MIUI 12.5 and later records can be automatically hidden from the user if the function Protecting personal data in the security settings is enabled. To see files, temporarily disable this option in Settings β Confidentiality β Special permits.
2 Why recordings of conversations can "disappear" and how to fix it
Xiaomi 9T users often complain that records suddenly disappear from the folder.
- π Autocleaning the cache: MIUI Default deletes old records after 30 days (setting hidden in Settings) β Annexes β Application management β Recording calls β Warehouse).
- π± Update of the firmware: When switching from MIUI 11 on MIUI 12+ The path to the folder changes, and the old files remain in the same place, but become inaccessible through the standard interface.
- βοΈ Sync with Mi Cloud: If backup is enabled to the cloud, records can move to Mi Cloud β Backup copies β Application data, but not always displayed in the file manager.
- π« Restrictions of regional firmware: on some versions MIUI EU Call Recording Disabled by Law (Directive) GDPR), And the files are not saved at all.
The critical feature of Xiaomi 9T: If you are using a double-sim (Dual) SIM), note-book SIM-The cards can be stored in separate subfolders, for example, call_rec/sim1/ and call_rec/sim2/. Check both!
To prevent the loss of records:
Turn off autocleaning in the Call Recording app settings
Create a backup copy of the folder call_rec PC-based
Check your sync settings in Mi Cloud
Update the Call Recording app to the latest version in the Mi App Store-->
3. How to find records through the Call Recording app
The standard Call Recorder app (com.android.soundrecorder) on Xiaomi 9T has its own database, which stores metadata about records even if the files themselves have been moved or deleted.
- Open the Call Record app (the microphone icon on a red background).
- Click on the three dots in the top right corner and select Settings.
- Scroll down to the Warehouse section and click the Save Path.
- This will show the current record folder. Click on it to open it in the file manager.
If the app doesn't show old records, but you're sure they were:
- π Try resetting the app cache to Settings β Annexes β Application management β Recording calls β Warehouse β Clear the cache.
- π₯ Install. APK-player (e.g., player, VLC) And manually scan the folders. /MIUI/ and /Recordings/ audio-file.
β οΈ Attention: On some firmware MIUI Xiaomi 9T Call Recording can be disabled by default. To activate it, go to Settings β System applications β Record calls and switch on the switch.
How to recover deleted records with Xiaomi 9T
4. Alternative ways to record and store conversations
If the built-in recording feature doesn't work or doesn't suit, consider third-party apps. Xiaomi 9T has a good track record:
| Annex | The way to preserve | Features | Needs root? |
|---|---|---|---|
| Cube Call Recorder | /CubeBackup/ | Record both sides of the conversation, cloud redundancy | No. |
| ACR (Another Call Recorder) | /ACR/ | Flexible quality settings, integration with Google Drive | No. |
| Boldbeast Call Recorder | User-configured | VoIP support, recording from Bluetooth headset | For certain functions |
| Truecaller | /Truecaller/Recordings/ | Automatic Spam Detection + Write | No. |
When using third-party applications, consider:
- π΅ Some programs (e.g. Boldbeast) require manual audio source adjustments to Settings. β Additionally. β Source of the recording.
- π Nana MIUI 12+ Recording may be blocked via microphone due to privacy policy, in which case select Recording mode via the top speaker (quality is worse, but works without root).
- βοΈ For automatic backup, configure sync with Google Drive or Dropbox in the application settings.
Important: Third-party call recording applications may conflict with the built-in MIUI function. Before installing, disable the standard record in Settings β System applications β Call recording.
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If recording is interrupted for 10-15 seconds, check your battery saving settings: add the write app to the exception list in Settings β Battery and Performance β Battery Consumption Management.
5. How to transfer recordings of conversations to a PC or other device
To copy the recordings from Xiaomi 9T to your computer or other smartphone, use one of the following methods:
- Through USB-cable: Connect your phone to your PC in File Transfer mode (MTP). Open the internal memory folder β MIUI β sound_recorder β call_rec (or alternative path from the section 1). Copy files with extension.m4a or.amr on a hard drive.
- Wi-Fi (without wires): π Use apps like Send Anywhere or Xender to transfer files over a local network. βοΈ Download your records to the cloud (Google Drive, Mi Cloud, Yandex.Disk) and download to PC.
- Through FTP-server: 1. Put it on the phone. FTP Server (e.g. Solid Explorer). 2. Launch the server and connect to it from the PC via ftp://[IP-address]. 3. Go to the folder with records and download files.
If you do not open files on the PC:
- π΅ Install codecs for.amr formats (for example, AMR Player) or convert to.mp3 via Audacity.
- π§ Check if the files are damaged (sometimes) MIUI Keeping records with errors when an interrupted call is made).
β οΈ Note: When transferring records by email or messengers (WhatsApp, Telegram) files.m4a They can automatically compress, which degrades quality. Use archivers to preserve original quality (ZIP, RAR) cloud-based.
6.Recover records after phone reset
If you reset to the factory settings (Hard Reset) on Xiaomi 9T, the chances of returning records depend on whether they were synced to the cloud or saved to a removable memory card:
- βοΈ Mi Cloud: Go to i.mi.com, log in and check the Backups section. Records can be stored in an archive called CallRecord_backup_[date.zip.
- π Local storage: If the records were on SD-Insert it into your phone or card reader and check the folders. MIUI/sound_recorder/ or Recordings/Call/.
- π Google Account: If a third-party synchronized application was used (e.g, ACR), Check out Google Drive β Backup copies of applications.
If there are no backups, try recovering files with specialized utilities:
- Install 7-Data Recovery or EaseUS MobiSaver on PC.
- Connect Xiaomi 9T in Debugging over USB (includes in Settings β About Phone β MIUI Version β 7 times press to unlock Developer Settings).
- Select the Audio file type and start a deep scan.
Important: The less you use your phone after a reset, the better the chances of recovery, and each new record or application installation overwrites the deleted data.
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The only reliable way to keep your conversation records intact is to back up your files to the cloud or external media on a regular basis. MIUI doesnβt warn you about automatically deleting old files!
7. Frequent errors and their solutions
Problems with recording conversations on Xiaomi 9T are often related to system settings or application conflicts.
| Problem. | Possible cause | Decision |
|---|---|---|
| The recording ends in 5-10 seconds. | Limitation of MIUI on background activity | Add the app to battery exclusions and turn off optimization |
| Files are saved but not reproduced | Damage to codecs after update | Install MX Player with support for all formats |
| The voice of the interlocutor is not recorded. | Blocking VoIP Call Recording | Use Boldbeast with Record Mode = 1 setting |
| The file is empty, but the space is occupied. | Hidden files or indexing error | Enable the display of hidden files in the file manager settings |
If none of these methods helped, check:
- πΆ Regional restrictions: On EU firmware, recording can be disabled at the kernel level.The solution is firmware of the global or Russian version MIUI.
- π οΈ Damage to System Files: Perform integrity checks through Settings β The phone. β Updating the system β Three points. β Check for updates (if available).