Where to save calls on Xiaomi Redmi Note 10 Pro: a full guide to search and settings

Recording phone conversations on the Xiaomi Redmi Note 10 Pro is a useful feature that helps to capture important conversations, interviews or just save memorable conversations. However, many users face the problem: once a call is completed, the record seems to disappear. Where are these files actually stored? Why are they not displayed in a gallery or a standard player?

In this article, we will take a look at all possible records storage locations on the Redmi Note 10 Pro, including system folders, cloud services, and third-party applications, learn how to enable automatic recording, where to search for files manually, and what to do if the Suddenly records are lost after the MIUI update, and how to restore remote conversations and transfer them to the computer without loss of quality.

Important: the record saving algorithm may vary depending on the version of MIUI (12, 13 or 14) and the call app used, and we have taken into account all the nuances to make the instruction suitable for any firmware of your smartphone.

Standard place for storing calls in MIUI

By default, the Xiaomi Redmi Note 10 Pro stores conversation records in a hidden system folder. Its path depends on the version of MIUI, but most often the files are located here:

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — mainfolder MIUI 12–14.
• 📁 /storage/emulated/0/Recordings/Call/ — Alternative path in some regional firmware.
• 📁 /storage/emulated/0/Android/media/com.android.providers.media/ — If the recording is made via Google Phone.

The files are formatted.m4a or.amr and named by template: CallRecord_YYYYMMDD_HHMMSS_XXXXXXXXXX.m4a, where XXXXXXXXXX — To see this folder, you will need to enable the display of hidden files in any file manager (for example, in a standard file manager). MI File Manager or Total Commander).

If you do not find the folder in the specified ways, check the settings of the Phone application:

1. Open the Phone app.
2. Tap it on three points (⋮) top-right → Settings.
3. Select the Conversation Recorder → Conversation folder.

How to find records through the built-in MIUI player

Xiaomi pre-installed the Records app (or Mi Sound Recorder) on the Redmi Note 10 Pro, which automatically indexes all audio files, including call records, to find them:

1. Open the Records app (icon with microphone).
2. Go to the Calls tab (or Call Recordings in English firmware).
3. This will show all the saved conversations, sorted by date.

If there are no Call tabs, update the app via Google Play or check your settings:

• 🔧 Go to the Records App Settings.

Note that if you use Google Phone instead of the standard call app, the records may not show up in Mi Sound Recorder, in which case, search for them through Google Drive or the Recordings folder in the root directory.

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If the records don’t show up in the Records app, try rebooting your smartphone – sometimes MIUI doesn’t update the file index immediately after saving it.

Why Call Records Are Not Saved or Disappeared

A common problem with Redmi Note 10 Pro users is that records either don’t save at all or disappear after a system update.

Pay special attention to the recording settings in the Phone application:

• 📱 Is Automatic Recording enabled (in some firmwares it is disabled by default).
• 📱 Is the sound source correct (must be a microphone) + speaker, not just a microphone).
• 📱 Is there a limit to the length of the recording (in the MIUI 13+ You can set a limit of up to 6 hours).

⚠️ Note: In some countries (e.g. the EU), automatic call recording may be prohibited by law. Xiaomi blocks this feature in regional firmware. EEA, The recording may not work without manually enabling ADB.

How to transfer call records to your computer or cloud

If you need to keep your conversation records for a long time, you'd better transfer them from your phone. Here are three reliable ways to do this.

1. Through USB-cable)

1. Connect the Redmi Note 10 Pro to your PC via USB.
2. Select File Transfer (MTP) mode in the connection notification.
3. Open the folder. MIUI/sound_recorder/call_rec/ phone-on.
4. Copy.m4a or.amr files to your computer.

2. Through cloud services

• 🌥️ Google Drive: Download files manually through the app or enable automatic CallRecord folder sync.
• 🌥️ Mi Cloud: In Xiaomi Cloud settings, activate media backup (but call records are not turned on in all regions).
• 🌥️ Telegram: Send files to yourself in Save Messages – they will be accessible from any device.

3. Through third-party applications

If standard methods do not work, use:

• 📲 Send Anywhere – transfer files over Wi-Fi without size restrictions.
• 📲 Xender – Quickly send to PC or other phone.
• 📲 FX File Explorer – to access hidden folders without root rights.

⚠️ Note: When transferring recordings via instant messengers (such as WhatsApp or Viber), the sound quality may deteriorate due to compression. Use cloud services or a wired connection to maintain original quality.

Recovery of Deleted Call Records

If you accidentally delete a recording of a conversation, you can try to restore it, and success depends on how long it has been since you deleted it and whether the cache cleaner software was used on the phone.

Recovery methods:

1. Through the MIUI Recycle Bin: Open the Files app. Go to the Recycle Bin tab. Find deleted records (they are stored there for 15 days).
2. Through specialized programmes: 🛠️ DiskDigger scans internal memory for deleted audio files. 🛠️ Recuva (for PC) – if the phone is connected in mode MTP. 🛠️ EaseUS MobiSaver supports recovery.m4a and.amr.

⚠️ Warning: Do not install recovery software on the same disk where the records were stored.

Through backup:

If you have previously done a backup through Mi Cloud or Google Drive, try recovering files from there. In Mi Cloud, backups are stored in the Device → Backups section.

Critical: Once you delete the record, immediately turn off mobile internet and Wi-Fi on your phone to prevent new files from overwriting the data. The fewer operations you perform on the device, the better the chances of recovery.

Set up automatic call recording

To avoid manual recording before each call, set up automatic conversation saving. In the Redmi Note 10 Pro, it is done as follows:

1. Open the Phone app.
2. Press three points (⋮) → Settings → Recording of conversations.
3. Enable the option of Automatic Recording.
4. Choose which calls to record: 📞 All calls - recording incoming and outgoing. 📞 Only incoming. 📞 Only outgoing. 📞 Selected contacts – entry only for numbers from the “favorite».

Conservation folder

MIUI/sound_recorder/call_rec/

Recording quality

If there is no automatic recording option, it means:

• 🚫 You have a regional firmware with restrictions (for example, EEA).
• 🚫 Phone app not updated (check Google Play).
• 🚫 The phone has Google Phone installed instead of the standard app.

For firmware with restrictions, you can enable recording via ADB:

adb shell settings put global call_recording_support 1

This command unlocks the recording function, but requires debugging over USB and developer rights.

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Automatic recording may not work for VoIP calls (WhatsApp, Viber, Telegram) – these applications block access to the microphone for third-party programs.

Alternative applications for recording calls

If the standard Redmi Note 10 Pro tools don’t suit you, consider third-party apps that offer advanced features: cloud storage, speech-to-text transcription, and recording format selection.

Before installing a third-party application:

• 🔹 Check out the reviews on compatibility with Redmi Note 10 Pro.
• 🔹 Give all necessary permissions (microphone, storage, access to calls).
• 🔹 Test the recording on an unimportant call – some programs can produce noise instead of voice.

⚠️ Warning: Call recording apps may conflict with energy saving features MIUI. Add them to Settings → Battery → Optimizing the battery → All applications and select No Limitations.

FAQ: Frequent questions about recording calls to Xiaomi