Where on Xiaomi Redmi Note 9 save call records: 5 storage places + instructions for recovery

Phone records on the Xiaomi Redmi Note 9 can be used in a variety of situations, from saving important business negotiations to fixing evidence for litigation. However, many users face the problem: where exactly does the smartphone store these files? Unlike photos or music, which usually lie in obvious folders (DCIM or Music), audio recordings of calls often “hide” in non-obvious places.

In this article, we’ll take a look at all possible record storage locations on the Redmi Note 9, from standard directories to hidden system folders, learn how to find files manually through the file manager, where to look for backups in the Mi Cloud, and what to do if the records of Suddenly disappeared after the MIUI update. And for those who use third-party recording apps, we’ve prepared a separate section with instructions to find their databases.

Important: The record storage algorithm may differ depending on the version of MIUI (for example, MIUI 12 and MIUI 14 have different paths to files) and whether you used an embedded voice recorder or specialized software like Cube Call Recorder.

1. Standard place of storage of records in MIUI

By default, the Xiaomi Redmi Note 9 stores conversation records in the built-in Dictophone app (or Call Record, depending on the firmware version). These files are stored in a secure system folder, but can be found through a standard File Manager.

The path to the records:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively, for the new MIUI versions:

/storage/emulated/0/Recordings/Call/

• 📁 File format: usually.amr or.mp3 (depends on the settings of the record).
• 🔍 How to Open: Use any audio player (e.g. Mi Music or Mi Music) VLC).
• ⚙️ Recording settings: can be changed to Settings → Annexes → Dictaphone → Storage.

If the folder is empty, check:

1. Whether the recording function is enabled in Settings → Permissions → Call recording.
2. Have you transferred files manually (for example, to the SD-map).
3. Whether the phone settings were reset to factory settings - it deletes all records.

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If the recordings are saved in.amr format but not played, install the AMR Player from Google Play. Standard MIUI players sometimes do not support this format.

2.Mi Cloud Cloud Storage: Where to Look for Backups

Mi Cloud automatically syncs call records if enabled, but this process doesn’t always work smoothly — especially if you’re using unofficial firmware or modified versions of MIUI.

To check for records in the cloud:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Check if synchronization is enabled for Dictophone or Call Records** (depending on version).

Please note:

• ☁️ Only records that were made after connecting your Mi Account are stored in the cloud.
• 📶 If you recorded roaming calls, files may not sync due to mobile traffic restrictions.
• 🔄 When changing your phone, recordings from the Mi Cloud are not always automatically restored – you need to download them manually.

3 Hidden folders and system directories: Where else can there be records

Sometimes call records are stored in non-obvious places, especially if you've used a side app or modified firmware. Here's a list of hidden locations worth checking out:

To see the hidden folders:

1. Install a file manager with root support (such as Root Explorer or FX File Explorer).
2. Enable the display of hidden files in the manager settings.
3. Look for files with.amr,.mp3,.3gp or.wav extensions.

4. recordings from third-party applications: Cube Call Recorder, ACR and others

If you use third-party call recording software (such as Cube Call Recorder, Automatic Call Recorder (ACR), or Call Recorder by Lovekush), the files are stored in their own folders.

• 📲 Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/
• 📱 ACR (Automatic Call Recorder): /storage/emulated/0/CallRecordings/ACR/
• 🔊 Call Recorder by Lovekush: /storage/emulated/0/CallRecorder/
• 📎 Boldbeast Call Recorder: /storage/emulated/0/BoldbeastRecorder/

Features of working with third-party applications:

• 🔧 Some programs (e.g. Boldbeast) require you to turn off battery optimization to record correctly.
• 📵 Android 10.+ Records may not be saved due to restrictions API — Manual access to the microphone is required.
• 🔄 When you reinstall an application, records usually remain in place, but can be “lost” in the program database.

If you can't find the files:

1. Open the record app and check the storage path in its settings (usually the “Save folder” section** or “Storage”).

Check the settings of the recording application|Look for a folder with the program name|Export entries through the app menu|Use a search by file system-->

5. Recovering deleted call records

If the records were deleted accidentally, you can try to restore them, and success depends on how long it has been since you deleted them and how much you used your phone (new files can overwrite old data).

Recovery methods:

1. Through specialized programs: DiskDigger (there is a free version with restrictions), Recuva (requires you to connect your phone to your PC in MTP mode), EaseUS MobiSaver (paid, but with a high recovery percentage).
2. Through backups: Check Mi Cloud (Backaget section** or Deleted files) If you sync your records to Google Drive, check the Backup folder.

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The faster you start recovering from deletion, the better the chances of success. Each new record or application installed reduces the likelihood of old files being returned.

⚠️ Warning: Do not install recovery software on the same partition where the records were stored! This can permanently overwrite deleted data. SD-card.

6.Why records may not be saved (and how to fix it)

If the Xiaomi Redmi Note 9 doesn’t save call records, the reasons may be:

Additional checks:

• 🔋 Make sure there is enough free space on your phone (less than 10% of the free memory can block the recording).
• 📶 If you use two of them SIM-check the recording settings for each of them separately.
• 🔄 After updating MIUI Reset the settings of the Dictator application** (Settings) → Annexes → Dictaphone → Warehouse → Clear the data).

⚠️ Note: Some Xiaomi firmware may block call recordings by the carrier (especially on the phone). SIM-In this case, only a replacement will help. SIM or use of the second number.

7 How to transfer call records to a computer or other device

If you need to save your records for a long time or make room on your phone, transfer them to your PC, external drive, or the cloud. Here are step-by-step instructions for different ways:

Method 1: Through USB-cable (MTP)

1. Connect the Redmi Note 9 to your computer via USB.
2. Select File Transfer (MTP) mode in the notification curtain.
3. On a PC, open the phone folder and find the directory with the records (see Section 1).
4. Copy files to any folder on your computer.

Method 2: Through the Cloud (Mi Cloud/Google Drive)

1. Open the Dictophone app** on your phone.
2. Select the desired entries and click Share → “Mi Cloud” or “Google Drive”.

Method 3: Through FTP-server (for advanced users)

1. Install the FX File Explorer or Solid Explorer app on your phone.
2. Activate it. FTP-server (usually in the side menu).
3. Connect to the server from your PC via FileZilla or Total Commander ftp://[IP-telephone address: [port].
4. Copy files through FTP-client.

Important: When you transfer records over cloud services (like Google Drive), files can automatically convert to.mp3, which degrades quality. Use local USB porting to save the original format.

FAQ: Frequent questions about Redmi Note 9 call recording