Where to save the records of calls on Xiaomi Redmi 9T: a full guide to search and recovery

Why Redmi 9T Call Records Are Gone and Where to Find Them

You turned on a recording of a conversation on Xiaomi Redmi 9T, but after the call is over, you can't find the file? This problem is familiar to many owners of smartphones with MIUI firmware. The fact is that the system defaults to save audio files not in the standard Downloads or Music folder, but in hidden directories, the path to which depends on the firmware version and the recording method.

What’s more, in MIUI 12.5 and later, call records can be automatically archived to the Mi Cloud if sync is enabled, and local files can be deleted after 30 days to save space, and we analyzed all possible scenarios and compiled a checklist of places to search for your audio recordings.

It is important to note that Redmi 9T can record conversations with both the built-in voice recorder and the Phone app (if activated in settings), which not only affects the location of files, but also their format -.m4a,.amr or.mp3.

Official folders for MIUI records

First, check the standard directories where MIUI stores audio files by default, and can be found through any file manager (e.g., the built-in Explorer or Total Commander).

• 📁 Internal memory. → MIUI → sound_recorder — It's where you can store the records that you made with the built-in voice recorder.m4a and are named by date (e.g, 20260515_143022.m4a).
• 📁 Internal memory. → Recorder - an alternative folder for recordings from a recorder (in some versions) MIUI).
• 📁 Internal memory. → CallRecord – if you used the recording function directly during the call (it requires activation in the settings of the Phone application»).

If these folders aren't there, don't panic. They may be hidden.

1. Open the “Conductor” (the folder icon on the desktop).
2. Slip on three dots in the upper right corner → “Settings”.
3. Activate the option “Show hidden files”.

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If the CallRecord folder is empty but you are sure that the recording was done, check the settings of the Phone application. In some regions (for example, in the EU), the call recording function is disabled by law and requires manual activation through the engineering menu.

Cloud Storage: Mi Cloud and Google Drive

Modern versions of MIUI actively sync data to the Mi Cloud. If the Xiaomi account settings enabled the option “Record Backup”, your audio files could automatically upload to the cloud.

1. Open “Settings” → “Xiaomi Account” → “Mi Cloud” →
2. Scroll down to the Backup section and tap the Records.
3. If the function is active, click “Restore” and select the desired files.

Also, records can be saved to Google Drive if you use third-party applications to record calls (such as Cube Call Recorder or ACR) to find them:

• 🔍 Open Google Drive in your browser.
• 🔍 In the search bar, type:audio.
• 🔍 Filter the results by date of creation.

Hidden system catalogs and engineering menus

If the recordings were made through the built-in feature of the Phone application, but they are not in the standard folders, check the hidden system directories.

1. Connect Redmi 9T to your PC via USB (in file transfer mode).
2. In Windows Explorer, go along the path:

This computer \Redmi 9T\Internal drive \Android\data\com.android.providers.media\files\CallRecord

If the folder is empty or missing, try activating the call recording via the engineering menu:

1. Open the phone app.
2. Enter the code ##4636##.
3. Go to the “Phone Information” section → “Call Recording Settings”.
4. Enable Auto Record and specify a save path (e.g. /sdcard/CallRecord/).

Third-party Write Applications: Where They Store Files

If you use third-party call recording software (such as ACR, Cube Call Recorder, or Call Recorder by Lovekesh), the save paths may differ.

Note that some apps (like Cube Call Recorder) encrypt records to protect privacy, and you need to listen to them:

1. Open the app itself.
2. Go to the Records section.
3. Click on the desired file and select Export (the file will be saved in.mp3).

Make sure the app has rights to record calls|Check the settings of the save path|Update the application to the latest version|Clear the app cache if records are not displayed-->

Recovery of Deleted Call Records

If you accidentally delete the records or they are missing after resetting the settings, you can try to restore them. GT Recovery (for Android) Action algorithm:

1. Install DiskDigger from Play Market.
2. Launch the app and select “Full Scan” (root rights required for deep search).
3. Check the file types.amr,.m4a,.mp3.
4. Wait for the scan to be completed and save the files to a safe place.

For recovery via PC:

• 🖥️ Get Redmi on board. 9T computer-on MTP.
• 🖥️ Install Recuva and select the removable device scanner.
• 🖥️ In search results, filter files by extension (.amr,.m4a).

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The chances of recovery are higher if you have not saved new files to your device after deleting the records, and each new record or photo can overwrite the deleted data.

If the records were synced to Mi Cloud but disappeared from local storage:

1. Go to i.mi.com.
2. Sign in with your Xiaomi account.
3. In the Cloud section, find the Records or CallRecord folder.
4. Download the files back to your phone.

Call recording settings for Redmi 9T: how to turn on and configure

If you haven't used the conversation recorder before, you need to activate it first. MIUI It's done this way:

1. Open the phone app.
2. Slip on three dots in the upper right corner → “Settings”.
3. Select "Call Record."
4. Activate the Automatic Record option and specify which calls to record (all, outgoing or incoming only).

Additional settings:

• 🔧 The path of preservation: you can choose the internal memory or SD-map (if installed).
• 🔧 File format:.amr (compact but worse quality.mp3 (Better quality, but more weight).
• 🔧 Recording Notice: Turn on the option to let the person hear the voice alert (required by law in some countries).

If the settings do not include the “Recording of Calls” item, this may mean:

• 🚫 Your version. MIUI does not support the function (relevant for firmware for the EU).
• 🚫 The function is disabled by the operator (check in the engineering menu).
• 🚫 Requires firmware update (up-to-date version for Redmi) 9T — MIUI 14).

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To keep the call recording running, close the background apps (especially instant messengers and games) before talking, which will reduce the load on the processor and prevent recording breaks.

Frequent problems and solutions

Redmi 9T users often experience recordings that are either not saved or distorted, and here are the typical reasons and ways to fix them:

⚠️ Note: If after the update MIUI The records are no longer saved, reset the settings of the Phone application» → «Annexes» → «Application management» → «Phone» → «Warehouse» → «Clear the data».

• 🔇 Recording is terminated or not saved: Check the free space on the device (requires a minimum of 500 MB). Turn off the power saving mode for the Phone app. Update the firmware to the latest version.
• 🔇 Files are saved but not played: Try opening them through VLC Player (supports all formats). If the format is.amr, convert to.mp3 with the help of Audio Converter.
• 🔇 No audio from the interviewee: This is a limitation of Android 10+ — By default, apps can't record sound from a microphone while calling. Solution: Use root-access applications (like Call Recorder by SkvalEx) or record it through speakerphone.

If the problem is not solved, try an alternative way to record:

1. Turn on speaker communication during the conversation.
2. Launch the built-in voice recorder (recording sound in the application menu).
3. After the call, save the file manually.

FAQ: Answers to Frequent Questions