Phone records on Xiaomi Redmi 4 can suddenly disappear from view, when in fact they are simply stored in non-obvious places. This problem is especially relevant for owners of devices with MIUI, Xiaomiβs proprietary shell, which often changes standard file storage paths. Unlike modern models, where records automatically go to the cloud or special directories, on Redmi 4 (released in 2016), the logic of saving depends on the firmware version, the recording application used, and even regional settings.
In this article, we will take a look at all the possible locations where your records might have gone, from the standard Call Recording app to hidden system folders. You will also learn how to find files manually through the file manager, why they may not be displayed in the gallery, and what to do if records are lost after the MIUI update.
Call Recording App: Where 90% of Users Search
Most Xiaomi Redmi 4 owners use the built-in Call Recorder app, which saves files in a secure folder by default, but the path to this folder depends on the version of MIUI:
- π MIUI 8β9: records are kept /sdcard/MIUI/sound_recorder/call_rec/. The folder is hidden from standard viewing.
- π MIUI 10+: changed path /storage/emulated/0/Recorder/ (subfolded Calls/).
- π System Limitations: Without root rights, you wonβt be able to see these files through standard Explorer.
To access the records:
- Open the Recording of Conversations app (icon with microphone).
- Slip on the three dots in the upper right corner and select My records.
- If there are no records, check the filter by date or use the search by phone number.
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If the app displays a blank list but youβre sure the records were β try clearing the appβs cache in Settings β Apps β App Management β Record conversations β Clear the cache.
Important: In some regional firmware (e.g. India or China), the call recording app may be disabled by default due to local privacy laws, in which case the records are simply not created, even if you pressed the record button during the call.
Hidden System Folders: How to Find Records Manually
If the standard application does not show records, they can be found through the file manager with access to hidden folders.
- Install a root access explorer (such as Solid Explorer or FX File Explorer).
- Enable the display of hidden files in the Explorer settings.
- Go to one of the following paths (depending on MIUI version): /data/user/0/com.android.providers.media/documents/ /sdcard/Android/data/com.miui.voicerecord/files/
Record files usually have the.amr or.mp3 and- call_YYYYMMDD_HHMMSS.amr. If there are no folders, check the external folder. SD-the card (if it is installed) because MIUI Can redirect records there when there is a lack of internal memory.
Why are the recordings not displayed in the gallery?
| MIUI version | The path to the records | Type of file | Do you need root rights? |
|---|---|---|---|
| MIUI 8β9 | /sdcard/MIUI/sound_recorder/call_rec/ | .amr | No. |
| MIUI 10β11 | /storage/emulated/0/Recorder/Calls/ | .mp3 or.amr | Sometimes. |
| MIUI 12+ | /Android/data/com.miui.voicerecord/files/ | .mp3 | Yes. |
| Firmware for India | Recording disabled. | β | β |
β οΈ Note: Do not rename system folders (for example, MIUI or Recorder) - this can cause a malfunction of the recording application. If files are not found, check for free space on the device: when filling the memory at 90%+ MIUI Automatically delete old records.
External SD-Map and cloud services: alternative storage locations
On Redmi 4 with support for microSD (Pro and Prime modifications), records can be saved to an external drive if the application settings indicate the appropriate path.
- π§ Open the Settings. β Annexes β Recording of conversations β Warehouse.
- π± Check the save folder line if a path like /storage/XXXX-XXXX/Recorder/, where XXXX-XXXX β ID memory cards, records are stored on SD.
- βοΈ If sync with Mi Cloud is enabled, check the Records folder in cloud storage (available only for China-based accounts).
In practice, cloud-based recording synchronization on Redmi 4 is unstable due to the limitations of the older version of MIUI. Most often, files are only stored in local storage. If you use third-party recording applications (such as Cube Call Recorder or ACR), storage paths may vary:
- π€ Cube Call Recorder: /CubeBackup/ or /CallRecordings/.
- π ACR (Another Call Recorder): /ACR/ subfoldered.
β οΈ Attention: When extracting SD-cards without safely disabling records may be corrupted.Always use the option to Remove in the Android notification before physically deleting the card.
Why the records went missing: typical causes and solutions
If the records suddenly disappeared, it could be:
- Update MIUI: After upgrading to a new firmware version, the path to folders may change, and the old records may remain in the same place, but become inaccessible to the new application.
- Cache Clearing: When cleaning the data of the Recording Conversations application, not only the settings are deleted, but also the links to the files (the files themselves remain in memory).
- Memory Lack: MIUI automatically deletes old records if less than 500MB is available.
- Factory reset: In hard reset, all local records are deleted without recovery.
To recover lost records:
Check folders manually through the conductor|Use recovery applications (DiskDigger, Recuva)|View backups in Mi Cloud|Check the Recycle Bin in the File Manager-->
To recover deleted files, tools like DiskDigger (for Android) or Recuva (if you connect your phone to your PC in drive mode) are suitable. Note that the chances of success depend on how much data was written to the device after deleting. Redmi 4 with eMMC 5.0 memory can only recover before the first block overwriting β so act immediately after you find the missing.
How to transfer records to a computer or other device
To copy the recordings to a PC or other smartphone:
- Connect Redmi 4 to your computer via USB-cable (select File Transfer Mode in the Notification Curtain).
- Go to the entries folder (see table above) and copy files with the.amr or.mp3 extension.
- To transfer to another phone, use Mi Share (built into MIUI) or cloud services (Google Drive, Yandex Disk).
If the phone is not detected by the computer:
- π Check the cable and port USB (Redmi 4 often wears the microUSB connector).
- π Reboot both devices.
- π οΈ Install Mi drivers PC Suite from the official Xiaomi website.
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For long-term storage of records, it is recommended to transfer them to the PC or the cloud at least once a month β this will protect against loss in case of MIUI failures or hardware breakdowns.
Call Recording Settings: How to Change the Save Place
By default, MIUI does not allow you to select a folder to save records, but there are workarounds:
- π For the standard application: use ADB-Change the path commands (Developer Mode enabled): adb shell settings put global call_recorder_path /sdcard/MyRecords/ Note: MyRecords folder must exist in advance.
- π§ For third-party applications: in Cube Call Recorder settings or ACR You can select any folder, including cloud (Dropbox, Google Drive).
With root access, Redmi 4 can also change the rights to system folders to save the records in an accessible place. However, this is risky: incorrect rights can lead to malfunctions in MIUI. Alternatively, use Tasker to automatically copy new records to the selected folder.
Security and Legality: What You Need to Know
Recording of telephone conversations is regulated by the laws of your country, most regions (including Russia, the EU and the United States) do not allow recording conversations without the consent of the interlocutor, except when:
- βοΈ You notified the person about the recording (for example, by voice message at the beginning of the conversation).
- π’ The conversation is conducted for official purposes (with the consent of the employer).
- π You only record your side of the conversation (for example, for personal notes).
On Xiaomi Redmi 4 with firmware for China or India, the recording app can be blocked or work with legality warnings. There are no restrictions in Russia and CIS countries, but when using court records or controversial situations, proof of consent of the second party may be required.
β οΈ Attention: B MIUI Global Stable call records are disabled by default for outbound calls. To enable them, go to Settings β Permits β Record conversations and activate the option to record all calls.