Where to save conversation records on Xiaomi Redmi Note 9 Pro: all possible storage locations

Recording phone conversations on Xiaomi Redmi Note 9 Pro is a useful feature for recording important information, confirming agreements or maintaining an archive of business negotiations. However, after recording is completed, many users face the problem: where to look for a stored audio file? Unlike photos or screenshots that automatically enter the gallery, call records can be “hidden” in non-obvious folders of the system or third-party applications.

In this article, we’ll look at all possible locations for Redmi Note 9 Pro records, from standard system directories to cloud services and third-party apps, and learn how to change the way you save, recover deleted files, and why records sometimes “disappear” after a MIUI update. Instructions are relevant for all firmware versions, including MIUI 12/13/14 based on Android 10/11/12.

Standard place to save records in MIUI

By default, the Xiaomi Redmi Note 9 Pro saves conversation records to the system folder, the path to which depends on the firmware version and regional settings.

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — The main folder for records created through the standard application “Sound Recorder).
• 📁 /storage/emulated/0/Recordings/Call/ — Alternative path in some versions MIUI (For example, for global firmware).
• 🔍 How to find: Open the Files app, go to Categories» → «Audio» → «Records».

Record files are usually formatted.m4a or.amr and named by template: Call_Record_YYYYMMDD_HHMMSS.m4a, where YYYYMMDD — date, HHMMSS — Time of recording: Call_Record_20231015_143022.m4a.

⚠️ Note: If you are using a double SIM-map, records from different lines can be saved in subfolders with names sim1 and sim2. Check them if you don’t find the file in the main directory.

To quickly open the folder with records, use the built-in search in the Files application: enter the request call_rec or Call_Record. If the folder is empty, check the settings of the Dictophone app – it is possible that the save path has been manually changed.

Recordings via the application "Phone" (Call Recorder)

On the Redmi Note 9 Pro, the call recording function can be built directly into the Phone app, in which case the files are stored separately from the recorder.

• 📱 /storage/emulated/0/Android/data/com.android.incallui/files/CallRecordings/ — a hidden folder that is only accessible through a root file manager or after connecting to a PC.
• ☁️ Mi Cloud: If sync is enabled, records can automatically be uploaded to the “Records” section of your Xiaomi account.
• 🔄 Autodelete: the option to delete records older than 30 days can be activated in the settings of the Phone application.

To check the recording settings in the Phone application:

1. Open the phone app.
2. Press three points (⋮) top-right → Settings.
3. Go to the Call Recording section.
4. Check the save folder – here you can change the path or enable download to the cloud.

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If the Phone app does not have a “Talk Record” section in its settings, your MIUI version does not support built-in recording. Use third-party apps (see next section).

In the European Region (EEA) MIUI firmware, the call recording function through the standard Phone app is often disabled for legal reasons, in which case recording is only possible through Dictophone or third-party programs.

Third-party applications for recording calls

If Xiaomi’s standard tools don’t suit you, you can use third-party apps from Google Play, such as Cube Call Recorder ACR, Call Recorder by Lovekesh or Boldbeast Call Recorder.

Before installing a third-party application:

Check reviews and rankings on Google Play|Configure access rights to microphone and memory|Turn off the standard entry in MIUI, avoiding conflict|Create a backup of important records-->

Note that some applications require notification access to work properly, so that the program can catch incoming/outgoing calls.

1. Go to Settings → Applications → Special Access → Access to Notifications.
2. Find your recording app in the list and activate the switch.

Why are records disappearing or not being saved?

Redmi Note 9 Pro users often face a problem when records suddenly disappear or are not created at all.

• 🔄 Autocleaning: In the settings of the Dictator or Phone application, automatic deletion of records over a certain period of time (for example, 7 or 30 days) can be enabled).
• 📱 Update MIUI: after major updates (e.g., with the MIUI 12 on MIUI 13) the save path can change and old files can move.
• 🚫 Lack of permissions: If you revoke the memory access permission of the application, the records will not be saved.
• 🔋 Optimizing the battery: MIUI aggressively closes background processes, which is why applications for recording may not have time to save the file.

To avoid loss of records:

1. Open Settings → Battery and Performance → Battery Consumption Management.
2. Find your application to write in the list and select No Limits mode.
3. In the application settings, disable the Auto-Delete option or increase the storage period.

⚠️ Note: If you use a microSD card as your primary storage, records can be saved to it by default.Be sure to copy the files to internal memory or the cloud before you extract the card, otherwise they will be lost!

How to recover deleted records?

If the records were deleted accidentally, you can try to restore them using specialized programs. For Xiaomi Redmi Note 9 Pro suitable:

• 🔍 DiskDigger scans internal memory and microSD card for remote audio files.
• 📱 GT Recovery – Supports recovery of records in formats.m4a,.amr,.mp3.
• 💻 Recuva (for PC) – if you connect your phone to your computer in file transfer mode.

Instructions for recovery through DiskDigger:

1. Install the app from Google Play.
2. Start the scan by selecting the Audio file type.
3. After the scan is completed, mark the required records and click Restore.
4. Save your files to a new folder (not the one from which they were deleted!).

The chances of successful recovery depend on:

• 🕒 Time: The earlier you start your recovery, the higher the likelihood of success.
• 📱 Device activity: If you were writing new files after deletion, the old records could be overwritten.
• 🔋 Type of memory: Recovery from a microSD card is usually easier than from internal storage.

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Never save recovered files to the same folder from where they were deleted! this can result in permanent data loss.

How to change the location of the records?

If you don't like the standard file layout or want to save entries to a memory card, you can change the path.

1. Through the Dictator app

1. Open the application "Dictorphone" (Sound Recorder).
2. Press three points (⋮) → Settings.
3. Select the save folder.
4. Indicate a new path (e.g, /storage/emulated/0/Download/Call_Records/).

2. For third-party applications

In most programs, the path changes similarly:

• 📁 Cube Call Recorder ACR: Settings → Folder of the record → Select a folder.
• 📱 Boldbeast: Settings → Files. → The way to preserve.

3. Save to the microSD card

To save the records to the memory card:

1. Put the card in the slot (if you haven’t already).
2. In the application settings, select the path of the view /storage/XXXX-XXXX/CallRecords/, where XXXX-XXXX — ID of your card.
3. Make sure the application has permission to write to the card (in Settings → Apps → Permissions).

Important: When you save microSD records to a card, it may become unavailable after you retrieve them, and it is recommended that you periodically copy important files to internal memory or the cloud.

Cloud services and synchronization

To avoid losing records when you reset your phone or replace your device, set up automatic uploads to the cloud. The Redmi Note 9 Pro has the following options available:

• ☁️ Mi Cloud: built-in cloud from Xiaomi with 5 GB of free space. Records are synced automatically if the option is enabled in the account settings.
• 📁 Google Drive can be configured through apps like Cube Call Recorder ACR (In the settings, select Autoboot in Google Drive).
• 🔗 Dropbox/OneDrive: Supported by many third-party recorders.

To enable synchronization with Mi Cloud:

1. Open Settings → Xiaomi account.
2. Go to Mi Cloud → Synchronization.
3. Activate the switch next to the Recordings.
4. Make sure that the option of autoboot over Wi-Fi is enabled to avoid wasting mobile traffic.

To access records from the cloud:

1. Go to i.mi.com and log in.
2. In the menu, select the Recordings section.
3. This will show all synchronized files that can be downloaded or listened to online.

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Cloud services not only protect records from loss, but also allow you to listen to them from other devices (PC, tablet).

FAQ: Frequent questions about recording conversations on Redmi Note 9 Pro