Have you turned on a conversation record on your Xiaomi but can't find a file now? Or have you accidentally deleted an important audio record and want to restore it? In Xiaomi smartphones (including Redmi, POCO and Black Shark models), call records are stored in several places - it all depends on the version of MIUI, the settings of the Phone application and even the firmware region. In this article, we will analyze all possible storage locations, including hidden folders and cloud services, and also tell you how to return deleted records.
It's important to understand that the way you save can be different on one device if you've changed settings or upgraded your system. For example, in MIUI 14, default records are stored in one folder, and in HyperOS (for new models) they are stored in another. We tested behavior on Xiaomi 13 Pro, Redmi Note 12 and POCO F5 to provide up-to-date data.
1. Standard folder of records in internal memory
By default, the Phone app (com.android.dialer) saves entries to the folder. MIUI/sound_recorder/call_rec. This is a good way to do this for most devices on MIUI 12โ14 And HyperOS, to find her:
- Open the File Manager app.
- Go to the internal memory (internal storage).
- Open the folder. MIUI โ sound_recorder โ call_rec.
The files here are.amr or.mp3 (depending on the settings) and are named by the template_YYYYMMDD_HHMMSS.amr. For example, the Record_20260515_143022.amr โ record 15 may 2026 yearly 14:30.
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If the folders sound_recorder No, check for hidden files: in the "Files" click โฎ โ Settings โ Show hidden files.
On some models (e.g. Redmi 10 with MIUI 13) the path may be different:
- ๐ Recordings/Call โ Alternative path in older versions.
- ๐ Download/CallRecordings โ If you have manually changed the location of your.
- ๐ Android/data/com.android.dialer/files/CallRecordings โ memory-sharing firmware.
Why can't the records be in the folder?
2.The entries on SD-map: how to check
If you have selected saving to a memory card in the settings of the Phone application, the files will lie in one of the following places:
| Model/firmware | Pathway SD-map | Note |
|---|---|---|
| Xiaomi 12T, MIUI 14 | /storage/XXXX-XXXX/MIUI/sound_recorder/call_rec | XXXX-XXXX - Unique ID card |
| Redmi Note 11, MIUI 13 | /storage/XXXX-XXXX/Recordings/Call | The folder is created when you first save it. |
| POCO X5, HyperOS | /storage/XXXX-XXXX/Android/data/com.android.dialer/files/CallRecordings | Requires permission to access the SD |
To check. SD-map:
- Put the card in your phone (if it is removable).
- Open the Filesยป โ choose SD-side-menu.
- Use a keyword search for a keyword call_rec or CallRecordings.
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If SD-The card is formatted as a portable drive, the path will be standard. If, as internal memory, the records can be stored in the same folder as the internal storage.
โ ๏ธ Attention: If you have extracted SD-map and connect it to your computer, Windows may not display folders with a dot at the beginning of the name (for example,.MIUI). Enable the display of hidden files in the Explorer.
3. Cloud Storage: Mi Cloud and Google Drive
Xiaomi smartphones can automatically upload records to the cloud if sync is enabled. Check two services:
1.Mi Cloud (Xiaomi cloud)
- ๐ Open i.mi.com and log in.
- ๐ Go to the "Files" sectionยป โ ยซRecords" or "Audioยป.
- ๐ Use the filter by date if there are many records.
2. Google Drive.
- ๐ Get in to drive.google.com.
- ๐ Type:audio or file name.
- ๐ Check the Downloads or Backups folder (if backup is enabled).
Autoboot to the cloud is enabled in the settings of the Phone application:
Settings โ Record conversations โ Autoboot to the cloudYeah, just Mi Cloud.
Yeah, just Google Drive.
No, I keep it locally.
I don't know how it works.-->
โ ๏ธ Note: If you delete a record from the cloud, it can be restored within 30 days (in Mi Cloud) or 60 days (in Google Drive) through the Recycle Bin.
4. Hidden system folders and alternative paths
Sometimes records are stored in non-obvious places, especially if you have used third-party recording apps or changed firmware.
- ๐ /data/user/0/com.android.dialer/app_callRec โ System folder (root rights required).
- ๐ /storage/emulated/0/Android/media/com.android.dialer/CallRecordings โ For memory-sharing devices (Scoped Storage).
- ๐ /sdcard/CallRecorder โ If you use an app like Cube Call Recorder.
To access hidden folders:
- Install a file manager with root support (such as FX File Explorer or Solid Explorer).
- Enable the display of hidden and system files in the application settings.
- Follow one of the paths indicated.
Check the /data folder with root access
Use search by keywords (call_rec,.amr)
View the cache of the phone app
Check the external drives (OTG-flash-drive)-->
Critical information: On devices with HyperOS (e.g. Xiaomi) 14) records can be stored in encrypted form in a folder /data/media/0/MIUI/sound_recorder/call_rec_enc. To listen to them, you will need an original device or special software.
5. Recovery of deleted records
If you accidentally delete a post, you can Attempt to restore using one of these methods:
Method 1: Through the basket in the "Files"
- ๐๏ธ Open the Files appยป โ ยซBasketยป.
- ๐ Find the deleted file by date or name.
- ๐ Press "Restoreยป.
Method 2: Using Recovery Software
Use programs like DiskDigger, Recuva (for PC) or Dumpster (for Android).
- Connect your phone to your PC in File Transfer (MTP) mode.
- Start the program and select the internal memory or SD-map.
- Filter the results in.amr/.mp3 format.
- Save the recovered files to your computer.
โ ๏ธ Warning: Do not save recovered files back to your phone - this can overwrite the remaining data.
Method 3: Through Backup
If you have a backup enabled in Mi Cloud or Google Account, try to recover data:
Settings โ Accounts and synchronization โ Mi Cloud โ RestoreSelect the date when the record was still in existence.
6. Recording settings: where does the saving path change
You can manually specify where to save the recordings in the settings of the Phone app.
Open Phone โ โฎ โ Settings โ Record conversations โ Save locationOptions available:
- ๐ฑ Inner memory is the way MIUI/sound_recorder/call_rec.
- ๐ SD-map โ the path depends on the model (see section 2).
- โ๏ธ Cloud โ Automatic booting in Mi Cloud.
You can also set up here:
- ๐ค The format of the recording is.amr (compact) or.mp3 (quality).
- ๐๏ธ Autocleaning โ Deletion of records older 7/30/90 days.
- ๐ Recording Notification โ An audible signal at the beginning of a conversation.
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If you choose to save on SD-The card, but then retrieve it, the new records will automatically be stored in the internal memory until the card is returned.
7.Recording problems: why files are not saved
If the records are not saved at all, check the following points:
| Problem. | Reason. | Decision |
|---|---|---|
| The recording doesn't start. | No permission to access the microphone | Check in Settings โ Applications โ Phone โ Permissions |
| Files are empty (0 KB) | Failure of the application "Phone" | Clear the cache: Settings โ Apps โ Phone โ Storage โ Clear the cache |
| Records are cut off. | Lack of disk space | Clear the memory or change the place of preservation to SD-map |
| No sound on the record. | Conflict with other applications (e.g. Google Assistant) | Close the background applications before recording |
If the problem persists, try:
- Update the phone app via Google Play.
- Reset the application settings: Settings โ Annexes โ Phone. โ โฎ โ Reset the settings.
- Install a third-party recording app (e.g. ACR Call Recorder).