Why Call Records Are βHiddenβ in MIUI
You have turned on the recording of the conversation on Xiaomi Redmi Note 12 or POCO X5 Pro, but after the call is over, you can't find the file? MIUI β Xiaomi's proprietary shell uses non-standard storage paths, and sometimes even hides records from the user. /Storage/CallRecordings, It's complicated.
The problem is compounded by the fact that the location of the save depends on the version of MIUI, the device model and even the recording method (built-in voice recorder, the Phone application, third-party programs). For example, on Xiaomi 13 Ultra with MIUI 15 files can be automatically archived in the Mi Cloud, and on the budget Redmi 10A - remain only in local memory. Next, we will analyze all possible options, including hidden folders and system directories, where Xiaomi "hides" your records.
1. Standard Storage: Records folder in internal memory
On most Xiaomi, Redmi and POCO devices (2020-2026), default call records are stored in internal memory along the way:
/storage/emulated/0/Recordings/CallRecordOr in an alternate directory:
/storage/emulated/0/MIUI/sound_recorder/call_recTo get there:
- Open the File Manager application**.
- Go to the Internal Memory section β Recordings.
- If there is no folder, check it out. MIUI β sound_recorder.
Files are usually.m4a or.amr formats and are named after the template:
- π Call_20260515_143022.m4a β call-date.
- π Rec_+79123456789_15-05-2026.amr β subscriber number.
- π± Xiaomi_Record_1715778600000.m4a β timestamp in milliseconds.
β οΈ Note: On some models (e.g, POCO F5) The CallRecord folder can be hidden. To see it, in File Manager, click three dots. β Settings β Enable Show hidden files.
2.Mi Cloud Cloud Storage: Automatic Synchronization
If MIUI has enabled synchronization with Mi Cloud, call records can be automatically uploaded to the cloud, this applies to devices with MIUI 12 and later, where Authorization is enabled by default.
Check the presence of records in the cloud can be as follows:
- Open your Settings β Xiaomi Account β Mi Cloud.
- Select Records or Other Data (depending on the version of MIUI).
- Check the Calls or Recorder section.
Please note:
- π Cloud entries take up space in your Mi Cloud tariff (free 5GB).
- β³ Sync can take up to 24 hours if the option Saving traffic is enabled.
- π Files in the cloud are encrypted β you can download them only through the official Mi Cloud application.
| Xiaomi model | Mi Cloud support for records | Max. file size for download |
|---|---|---|
| Xiaomi 13/14, Mix Fold 3 | Yes (MIUI 14/15) | 50MB |
| Redmi Note 12 Pro+, POCO F5 Pro | Yes (MIUI 13/14) | 30MB |
| Redmi 10A, POCO M5 | No (budget models) | β |
| Xiaomi 11T Pro | Yes (only when manually loaded) | 100MB |
β οΈ Note: If you delete a record from local memory but it remains in Mi Cloud, it can be restored within 30 days through the cloud storage basket.
3. System folders: where Xiaomi hides records from the user
On some devices (especially with the MIUI 12-14) call records are stored in hidden system directories that are not available through the standard File Manager, and you will need a root-enabled conductor to access them (e.g., root-enabled file managers, FX File Explorer or Solid Explorer or ADB-team.
Here are the key paths:
- π /data/user/0/com.android.dialer/cache/ β cache of the application "PhoneΒ».
- π /data/media/0/MIUI/sound_recorder/.nomedia/ β Hidden entries (.nomedia file blocks gallery display).
- π /storage/emulated/0/Android/data/com.miui.voicerecord/files/ β recordings through a built-in dictaphone.
To view these folders without root:
- Connect your smartphone to your PC and use ADB:
adb shell ls /data/user/0/com.android.dialer/cache/- Or install FX File Explorer, enable Root access in the settings and follow the specified paths.
How to enable the display of hidden folders in MIUI
Critical information: on devices with MIUI 15 (for example, Xiaomi 14) Call records can be automatically encrypted and stored in /data/system/users/0/recording_key. Without root access or backup, it is impossible to extract them.
4 Third-Party Applications: Cube Call Recorder, ACR and Others
If you don't use a built-in voice recorder, but third-party programs (like Cube Call Recorder, ACR, or Boldbeast), the storage paths will be different. These applications often create their own folders and offer flexible save settings.
Typical directories for popular programs:
| Annex | The way to preserve | File format |
|---|---|---|
| Cube Call Recorder | /storage/emulated/0/CubeBackup/ | .mp3, .wav |
| ACR (Another Call Recorder) | /storage/emulated/0/ACR/ | .amr, .mp4 |
| Boldbeast Call Recorder | /storage/emulated/0/Boldbeast/ | .mp3, .wav, .ogg |
| Call Recorder by Lovekara | /storage/emulated/0/CallRecordings/ | .m4a, .3gp |
To change the location of the save in third-party applications:
- Open the call record app.
- Go to Settings β Save folder (or Storage).
- Choose Internal Memory, SD-Map or Cloud (Google Drive, Dropbox).
Open the Cube Call Recorder app
Go to Settings β Record folder
Make sure the path does not contain Cyrillic
Check the file format (.mp3)
Enable the option "Save after unlocking"
-->
β οΈ Attention: Xiaomi with Android 12+ Some call recording applications (e.g. Boldbeast) require you to turn off battery optimization to work properly, otherwise the records may or may not be saved. β Annexes β Application management β select the recording application β Battery β No restrictions.
5. SD-map and external drives: features of conservation
If you keep records on SD-map, the path will be next:
/storage/XXXX-XXXX/Recordings/CallRecordwhere XXXX-XXXX is the unique identifier of your memory card.
Important nuances:
- π On Xiaomi MIUI 13+ record SD-The card is only saved if the card is formatted as internal memory (c Settings) β Memory. β SD-map β Formatting as an internal).
- β‘ When extracted SD-Cards without securely disabling files can be damaged.
- π Some models (for example, Redmi Note 11 Pro) block the recording on the device. SD-card for third-party applications β in this case, use internal memory.
Transfer existing records to SD-map:
- Open File Manager.
- Select files in the Recordings/CallRecord folder.
- Click Move and select SD-map.
π‘
If the records are not retained on SD-Try formatting it in the exFAT file system (not the map). FAT32). This removes the 4GB file size limit and improves compatibility with the MIUI.
6. How to Recover Deleted Call Records on Xiaomi
If you accidentally delete a record, you can try to restore it, and success depends on how long it has been since you deleted it and whether you have used system cleaning tools (e.g., Memory Optimization in MIUI).
Recovery methods:
- File Manager Recycle Bin: Open Files β Recycle Bin. Find the deleted file (stored 15-30 days). Click Restore.
- With Recovery Apps: Install DiskDigger or Recuva (requires root for deep scanning). Select Internal Memory or SD-Look for files with extensions.m4a,.amr,.mp3.
- Through Mi Cloud Backup: Go to Settings β Xiaomi Account β Mi Cloud β Data Recovery. Select the backup date where the record was still recorded.
Chances of recovery:
- π’ High: Less than 24 hours have passed and no memory has been overwritten.
- π‘ Mean: 1-7 days if cache cleaning applications were used.
- π΄ Low: More than a week or after resetting to factory settings.
π‘
On devices with MIUI 14+, Autoclean is enabled, which deletes old call records after 30 days. To disable: Settings β Memory β Cleanup β Autoclean β Turn off the option for the Recordings folder.