Save Xiaomi contacts in the cloud: full instructions with nuances

Losing contacts on a Xiaomi smartphone is one of the most frustrating situations a user can face. Fortunately, the manufacturer offers a reliable solution: synchronization through the branded Mi Cloud storage. This service not only protects your contacts from accidental deletion, but also allows you to instantly transfer them to a new phone or restore them after resetting.

In this article, we will explore all the ways to save contacts in the Xiaomi cloud, from basic configuration to solving possible problems, you will learn how to link a Mi Account, enable automatic synchronization, export contacts manually and what to do if data is not saved. We will pay special attention to the nuances of working with models on the basis of MIUI 14 and later, where the synchronization interface has undergone changes.

Important: the procedure is suitable for all devices of the brand – from the budget Redmi Note to the flagship Xiaomi 14. Even if you have a phone series POCO or Black Shark, the instruction will remain relevant, as they all run on MIUI firmware with integrated Mi Cloud.

1.Preparation: Registration and binding of Mi Account

Before you can save contacts in the cloud, you need to have a valid Xiaomi account, without which you will not be able to access the Mi Cloud, and if you do not already have an account, register it directly on your phone:

  1. Open Settings β†’ Xiaomi account.
  2. Click Create an account and follow the instructions.
  3. Enter a valid email or phone number (link to the phone is more reliable).
  4. Confirm registration via SMS or letter.

If you already have an account but are not linked to the phone:

  • πŸ“± Go to Settings. β†’ Xiaomi account β†’ Come in.
  • πŸ”‘ Enter the login (email/telephone) and password.
  • πŸ”„ Confirm the entrance through SMS-code or two-factor authentication (if enabled).

After successful login, your nickname and avatar will appear at the top of the screen, which is a signal that your account is active and ready to sync. Please note that you can only use one Mi Account for cloud sync on one device.

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If you have forgotten the password from Mi Account, restore it through the official website account.xiaomi.com. Use the linked email or phone - this will speed up the process.

2. enable synchronization of contacts with Mi Cloud

Now, the key thing is to set up automatic contact backups, which in MIUI takes less than a minute to do:

  1. Open Settings β†’ Xiaomi account.
  2. Select Mi Cloud (a cloud with a white cloud icon on a blue background).
  3. Scroll down to the Data Sync section.
  4. Activate the switch opposite Contact.
  5. Wait until the first synchronization is completed (it can take up to 5 minutes depending on the number of contacts).

When you turn on the Contacts item, you will see the following message: Synced and the date of the last update, which means that your contacts are now protected. Importantly, sync only works when you are actively connected to the Internet (Wi-Fi or mobile network).

Make sure the switch opposite the contact is green.|Check the date of the last synchronization (should be current)|Open the Contacts app – a cloud icon should appear next to the names|Try adding a test contact and check if it shows up in the Mi Cloud.-->

Once a week | Once a month | Only before I drop my phone | Never did | I don't know what it is-->

3. Manual backup of contacts

Automatic synchronization is convenient, but sometimes you need to back up manually β€” for example, before selling a phone or installing custom firmware. MIUI has two ways to do this:

Method 1: Through the Mi Cloud

  1. Go to Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. Click on Backup (Clock icon).
  3. Select Contacts and click Backup.
  4. Wait until the process is complete (time depends on the amount of data).

Method 2: Export to a VCF file

This method creates a local file that can be saved to Google Drive or sent by email:

  1. Open the Contacts app.
  2. Click on the three dots in the upper right corner β†’ Contact management.
  3. Select Import/Export Contacts β†’ Export to File.
  4. Specify the location of the storage (internal memory or SD-map).
  5. A file with the.vcf extension can be imported to any device.

The.vcf file contains all contacts in a standard format that even iPhones and other Android phones support, and it's a universal way to transfer data.

What is the difference between synchronization and backup?
Synchronization is a two-way process: changes on the phone are applied in the cloud and vice versa. Backup is a one-way operation: data from the phone is stored in the cloud, but not vice versa. For example, if you delete a contact on the phone, it will disappear from the cloud when you sync it, and when you back up, the old version will remain in the archive.

4. Recovery of contacts from the cloud

If you lost contacts (for example, after resetting your phone to factory settings), you can restore them from Mi Cloud.

  1. Sign in to your Mi Account on your phone (if you haven’t already).
  2. Go to Settings β†’ Xiaomi Account β†’ Mi Cloud.
  3. Select Recovery (the icon of the arrow down).
  4. Check Contacts and click Restore.
  5. Confirm the action – the data will start to download to the device.

Recovery time depends on the number of contacts and the speed of the Internet. Once you've finished the process, restart your phone so that the changes are applied correctly. Attention: Restore rewrite existing contacts on your phone. If there's any important data, export it to.vcf first.

If the recovery does not work:

  • πŸ”„ Check your internet connection (better to use Wi-Fi).
  • πŸ“± Make sure there is enough free space on the phone.
  • πŸ”‘ Go to Mi Account (exit and log in again).
  • πŸ“… Check if the cloud has an up-to-date backup (Backup section).

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Contact recovery from Mi Cloud only works on phones with the same MIUI firmware as the device from which the backup was made. For example, a copy from MIUI 14 may not be restored to MIUI 12 due to differences in data structure.

5. Solving synchronization problems

Sometimes users find that contacts are not synchronized with Mi Cloud, and consider the typical causes and ways to eliminate them:

Problem.Possible causeDecision
Synchronization is down 0%.Weak Internet or server problemsSwitch to Wi-Fi or repeat later
Contacts are not displayed in the cloudIncorrectly selected account by defaultGo to Contacts β†’ Settings β†’ Default account and select Mi Account
Error "Can't synchronize"Outdated version of MIUI or cache failureClear the cache of the Contacts app in the settings
Duplicate contactsConflict between local and cloud dataUse the merger function in the Contacts app

If none of these methods helped, try the extreme measure:

  1. Turn off contact sync in Mi Cloud.
  2. Delete your Xiaomi account from your phone (in your account settings).
  3. Reset the device.
  4. Log in again and enable synchronization.

Warning: When you delete your account from your phone, local contacts that are not stored in the cloud may be lost. Always back up before such manipulations.

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If sync doesn’t work on custom firmware (like LineageOS), check if Google and Mi Cloud are manually installed.

6. Alternative ways to maintain contacts

While Mi Cloud is the most convenient solution for Xiaomi owners, there are other backup methods available:

Synchronization with Google Account

If you use Google services, you can duplicate contacts in Google Contacts:

  1. Open Settings β†’ Accounts β†’ Google.
  2. Select your account and activate contact sync.
  3. In the Contacts app, go to Settings β†’ Default account and select Google.

Use of third-party applications

For additional reliability, you can use:

  • πŸ“± Super Backup & Restore – Creates backups in.vcf and.xml formats.
  • ☁️ Dropbox/Google Drive – to store exported.vcf files.
  • πŸ”„ My Contacts Backup – sends backup to email.

Third-party solutions have the advantage of being independent of Mi Cloud, but they require manual control, as opposed to automatic synchronization.

7 Data security in Mi Cloud

Many users are worried about the privacy of contacts stored in the cloud. Xiaomi claims the following protections:

  • πŸ”’ Encryption of data during transmission (protocol) TLS).
  • πŸ›‘οΈ Two-factor authentication for an account.
  • 🌍 The servers are located in several countries (including Europe for EU users).
  • πŸ“œ Ability to remotely erase data when the device is lost.

To improve safety:

  1. Enable two-factor authentication in Settings β†’ Xiaomi Account β†’ Security.
  2. Change your Mi Account password regularly (every 3-6 months).
  3. Do not use public Wi-Fi networks to sync.
  4. Check the list of connected devices in Mi Cloud and remove unknowns.

Note: If you are selling or transferring your phone to another person, you must:

⚠️ Warning: Before transferring the device, reset to factory settings (Settings) β†’ The phone. β†’ Reset settings) and delete your Mi Account via Settings β†’ Xiaomi account β†’ Delete your account. Otherwise, the new owner will have access to your cloud data, including your contacts!

8.Frequent questions about keeping Xiaomi contacts

Can I sync contacts with Mi Cloud on iPhone?
No, Mi Cloud doesn't officially support iOS. However, you can: Export contacts from Mi Cloud to.vcf on Xiaomi phone; send a file to iPhone via email or messenger; Import contacts to iPhone via Contacts app; Alternatively, sync contacts to Google Account on Xiaomi, and then add the same account to iPhone.
How many contacts can I keep in the Mi Cloud?
Xiaomi does not set strict limits on the number of contacts in the Mi Cloud β€” 5 GB (this includes not only contacts, but also photos, notes, etc.) If the limit is exceeded, synchronization of new contacts will be blocked. ~50-100 KB, no photo β€” ~1-2 KB: For most users 5 GB is enough for years of use. If space is not enough, you can clean up unnecessary backups or buy additional space (from the scalp to the scalp). 79 β‚½/month 50 GB).
How to transfer contacts from the old Xiaomi to the new?
There are three ways: Through Mi Cloud: On your old phone, turn on your contacts sync. On your new phone, log in to the same Mi Account and enable sync. Contacts will automatically download. Through Google Account: On your old phone, sync your contacts with Google. On your new phone, add the same Google account and enable sync. Through the VCF file: On your old phone, export your contacts to a file. Transfer the file to a new phone (for example, via Bluetooth or cloud). Import the file to the Mi app as the fastest way to do so.
What if Mi Cloud can’t see my contacts?
If contacts are not displayed in the cloud, check this: Make sure contacts are saved in your Xiaomi account, not in your phone’s memory or in your phone’s memory. SIM-To do this, open the Contacts app, click three dots. β†’ Contact management β†’ Default account. Mi Account must be selected. Check if sync is enabled in Settings β†’ Xiaomi account β†’ Update Contacts app via Play Market. Clear the Contact app cache in your phone settings. If the problem persists, try manually backing up (Section Backup in Mi Cloud).
Can I restore remote contacts from Mi Cloud?
Yes, but with reservations: If a contact was deleted less than 30 days ago, it can be restored through the Mi Cloud web version: Go to i.mi.com and log in. Go to Contacts β†’ Recycle Bin. Select the contacts and click Restore. If more than 30 days have passed, recovery is impossible, the data is irrevocably deleted. If the contact was deleted before synchronization is enabled, it is not in the cloud. To avoid losses, regularly check the Recycle Bin section in Mi Cloud and clean it only if necessary.