Xiaomi Cloud: How to open and configure cloud storage on your phone and computer

Xiaomi Cloud Cloud (or Mi Cloud) is a service for backing up data, synchronizing contacts, photos and notes between Xiaomi, Redmi and POCO devices. Many users face difficulties when first logging in: the system requires SMS confirmation, does not accept password, data is not synchronized. In this article, we will analyze all the ways to open Xiaomi Cloud – from registering an account to solving typical errors.

It's important to understand that Mi Cloud runs on Mi Account, a single account for all Xiaomi services, and without it, you can't access the cloud. If you already have an account (like a Redmi Note 12 or a Xiaomi 13T), just log in. Beginners will have to sign up, and we'll describe both options in detail.

Also in this article, you will find instructions on how to set up automatic sync, restore deleted files, and circumvent regional restrictions (relevant for devices purchased in China). If your goal is not just to open the cloud, but to transfer data from your old phone to a new one, check out the backup section.

1. Mi Account Registration is the First Step to Xiaomi Cloud

Without a Mi Account, you can’t log in to Xiaomi Cloud. If you don’t have one, sign up for one of the following:

  • πŸ“± Through the smartphone: go to Settings β†’ Accounts and synchronization β†’ Mi Account β†’ Create an account. The system will suggest linking a phone number or email.
  • πŸ’» Through the website: open account.xiaomi.com and click "Register." Supports numbers from 200+ countries including Russia, Kazakhstan and Ukraine.
  • πŸ”„ Through social networks: you can link an account Google, Facebook or Apple ID (not available in all regions).

The system will require, upon registration:

  1. Indicate your country of residence (important for cloud servers).
  2. Enter a valid phone number or email (it will receive a confirmation code).
  3. Create a password (minimum 8 characters, with capital letters and numbers).
  4. Confirm your identity via SMS or mail.

⚠️ Note: if you choose China as your country of registration, access to Mi Cloud’s global servers will be limited.

πŸ“Š How to Register Your Mi Account?
Through the Xiaomi smartphone
At account.xiaomi.com
Through Google/Facebook
Another way.

2. Entry into Xiaomi Cloud on a smartphone

If you have already created a Mi Account, you can log in to the cloud directly from your phone, and the instructions are relevant for all models on MIUI 12/13/14 (including Xiaomi 14, Redmi Note 13 Pro and POCO F5):

  1. Open the settings (cog icon on the desktop).
  2. Go to the Akcounts and Synchronization section β†’ Mi Account.
  3. Enter the email or phone number associated with the account and the password.
  4. Confirm the entrance with the help SMS-Fingerprint or code (if biometrics are configured).

Once logged in, you will automatically access Xiaomi Cloud to manage the storage:

  1. Return to Settings β†’ Accounts and Synchronization
  2. Slip on Mi Cloud (Cloud icon).
  3. Turn on the switches opposite the data you want to sync (contacts, photos, notes, etc.).

β˜‘οΈ Checking for a successful entry into the Mi Cloud

Done: 0 / 4

πŸ’‘ Useful tip: if after login data is not synchronized, check the Internet connection and update MIUI In some regions (for example, in Russia) it may be necessary to include VPN stable operation of the cloud.

3. Access Xiaomi Cloud from a computer

Managing files in Xiaomi Cloud is easier from a PC, especially if you need to download or download a large amount of data.

  1. Open your browser and go to i.mi.com (global version) or cloud.mi.com (China).
  2. Enter the username (email/phone) and password from Mi Account.
  3. Confirm your login via SMS or email (if two-factor authentication is enabled).

The interface of the web version of Mi Cloud is divided into tabs:

  • πŸ“ Files – here are stored backups, photos and documents.
  • πŸ“‡ Contacts – a synchronized phone book.
  • πŸ“ Notes - records from the Mi Notes app.
  • πŸ”„ Devices – a list of tied gadgets and their backups.

⚠️ Warning: If you are accessing from a public computer, never save a password in your browser, which can lead to data leakage.Always log out when you complete your work by clicking on the avatar in the upper right corner and selecting "Exit».

Action.Web version (i.mi.com)Mobile app
Viewing photosFiles tab β†’ Gallerygallery β†’ Albums. β†’ Mi Cloud
ReconciliationContacts tab β†’ Import/ExportContacts β†’ Settings β†’ Restore
Deletion of backupThe Device tab β†’ Select a copy β†’ DeleteSettings β†’ Mi Cloud β†’ Backup copies
View of the occupied seatTop right corner β†’ Β«Storage managementΒ»Mi Cloud β†’ Storage

4. Solving login issues with Mi Cloud

If you are trying to open Xiaomi Cloud, use these tips:

  • πŸ”„ Wrong Password Error: Reset your password through the recovery form. If your email is attached, check the Spam folderΒ».
  • πŸ“΅ Not coming. SMS with the code: try to request the code by email or use a voice call (available for some countries). SMS your operator.
  • 🌍 "Service not available in your region: connect VPN (We recommend ProtonVPN or Warp and select a server in Hong Kong or Singapore.
  • ⏳ "Too many attempts to enter: wait 30 minutes or change IP-Address (reconnect to mobile internet or reboot router).

If your account is blocked due to suspected fraud (Mi Account Locked error), contact Xiaomi support via the feedback form.

  • Serial number of the device (Settings β†’ About phone β†’ General information).
  • Check or confirmation of purchase (if the phone is new).
  • Passport photo (may be required for verification)
What if Mi Account is linked to other people’s data?
If you bought a used phone and the previous owner didn’t untie your account, reset to factory settings (Settings β†’ Additional β†’ Reset). After that, register a new Mi Account. If the device requires you to enter an old password (Mi Cloud Lock feature), contact the service center with proof of purchase.

5. Automatic synchronization setting

To save data in Xiaomi Cloud without your participation, enable autosynchronization:

  1. Open Settings β†’ Accounts and Sync β†’ Mi Cloud
  2. Activate the switches opposite:
  3. Click on Synchronization Settings and select:

πŸ’‘ Useful tip: if you have little space in the cloud (baseline rate – 5 GB), clear unnecessary data in the Mi Cloud section β†’ Warehouse β†’ Control. You can delete old backups or compressed photos.

πŸ’‘

Automatic synchronization only works when you connect to the Internet. If the data is not updated, check whether mobile Internet or Wi-Fi is turned off in the background (Settings β†’ Battery β†’ Background Limitation).

6.Recover data from Xiaomi Cloud

If you lose photos, contacts or notes, you can get them back from the cloud.

  • πŸ“± On the phone:
  • πŸ’» On a computer:

⚠️ Note: when you restore a full backup, all current data on your phone will be replaced with those stored in the cloud.

If you don’t have the data in the cloud, check:

  • Is the storage period expired (files are stored 30 days after deleting from the device).
  • Is the storage limit exceeded (when the new data is not stored).
  • Is synchronization disabled for a particular type of data (for example, only photos, not videos)?

7. Alternative ways to access Mi Cloud

If the web version or mobile app doesn’t work, try these methods:

  • πŸ“² Mi Cloud app for the Android/iOS: Download the official app from Google Play or the App Store. It offers advanced file management features compared to the web version.
  • πŸ–₯️ Through Mi. PC Suite: Install the program Mi PC Suite to the computer, connect the phone to USB You can log in to your account, and you can manage cloud data in the backup section.
  • πŸ”§ API Third-party tools: For advanced users, there are informal utilities like Mi Cloud Explorer, but they require knowledge. API-Tokens and may violate Xiaomi’s policies.