Where Xiaomi Stores Records of Conversations: Hidden Folders, Cloud, and Backups

Recording phone conversations on Xiaomi smartphones is a useful feature that helps to capture important conversations, interviews or business coordination. However, many users face the problem: where exactly are these audio files stored? Unlike photos or downloads, call records do not always lie in obvious folders, and their location depends on the version of MIUI, device model and even the recording method (built-in recorder or third-party application).

In this article, we’ll look at all possible Xiaomi record storage locations, from standard internal memory directories to cloud backups, how to find files through Explorer, recover them after resetting, and why some records can disappear after a system update. And if you use third-party apps like Cube Call Recorder or ACR, we’ll show you where to look for their data.

Let’s warn you in advance: the path to recordings can be different even on devices of the same line (for example, Redmi Note 12 and POCO X5). therefore, we will give you universal search methods that work on all Xiaomi smartphones with MIUI 12-14 and HyperOS.

1. Standard place of storage of records in MIUI

By default, Xiaomi's built-in voice recorder (the "Conversation Recording" app) saves files in a hidden system folder. The path depends on the firmware version:

On MIUI 12-14, the records are at:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

In HyperOS (starting in 2026), the path has changed:

/storage/emulated/0/Android/media/com.miui.voicerecord/

Note that the MIUI or Android/media folder can be hidden in a standard Explorer, so to see it, turn on the hidden file display:

1. Open Explorer (or Files by Google).
2. Tap it on three points (⋮) → «Settings» → «Show hidden files».
3. Return to the root catalog and follow the indicated path.

Important: If you don't find the folder call_rec, Check if the conversation recording is enabled in the phone settings. On some models (e.g. Xiaomi) 13T) The feature is disabled by default due to legal restrictions in certain regions.

2. How to find records through the application "Talk Recording"

The easiest way is to open the app itself, which was recorded, which is called "Conversation Recording" (Mic icon) on Xiaomi, and is usually hidden in the Tools folder on the desktop.

Search instructions:

• 🔍 Swipe down the screen and type in “Talk Recording».
• 📱 Open the application - here you will see all saved records with date, time and duration.
• 📤 Click on the record. → «Share" or "Export" to copy the file to another location (e.g., to a memory card).
• ⚙️ In the application settings (three dots) → «Settings") can be changed to the save folder.

If the application is missing, check:

1. Is the latest version of MIUI installed (an update may add a feature)
2. Is it manually removed (try to restore through Settings → Applications → Installed → Archive).
3. Is the function blocked by the operator (in some countries, recording calls is prohibited by law).

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If the recording is not saved, check the permissions for the Record Conversations app in Settings → Apps → Permissions → Microphone and Storage.

3. Alternative Storage Places: Cloud and Backups

If you don't find entries in the phone's memory, they could have been automatically uploaded to the cloud or included in a backup. Xiaomi offers two main ways to cloud storage:

1. MIUI Cloud (Xiaomi Cloud)

• 📁 Records can sync to the cloud if the “Sync Records” option is enabled in the application settings.
• 🌐 Check it out via i.mi.com → «Cloud» → «Records».
• ⚠️ The free rate only provides 5GB, so old files can be automatically deleted.

2. Google Drive (backups)

• 🔄 If you have made a backup through Settings → Additionally. → Backup and reset, records could get into the archive.
• 📦 You can restore them only with a full backup recovery (selective file extraction is not supported).

Critical nuance: when you reset your phone to factory settings, records from internal memory are permanently deleted unless they were previously copied to the cloud or on a PC.

4. Where records from third-party applications are stored

If you use third-party recorders (such as Cube Call Recorder, ACR or Boldbeast), the storage paths will be different.

To find these folders:

1. Open the explorer and go to the root directory (/storage/emulated/0/).
2. Look for a folder with the name of the app (such as CubeBackup).
3. If the folder is not available, check the program settings – it is possible that the path has been changed manually.

Note: Some applications (e.g. Boldbeast) require manually specifying a save path when you first start up, and if you don’t set it up, the records can be saved to a temporary folder and deleted after the restart.

Check the settings of the application (section "Path of saving")

Look for a folder with the program name in the root directory

View cloud storage (Google Drive, Dropbox) if sync is enabled

Make sure the app is given permissions to access microphone and memory-->

5.Why records can "disappear" and how to fix it

Xiaomi users often complain that the records suddenly disappear, and here are the main reasons and ways to eliminate them:

1. Autocleaning the cache

• 🧹 The system can delete old files if the “Waste Cleanup” option is enabled in Settings. → Battery and productivity → Cleanup.
• 🔧 Solution: Add a folder with records to exceptions or turn off automatic cleaning.

2.Update MIUI

• 🔄 After major updates (e.g., with the MIUI 13 on MIUI (14) folder structure may change and old records are “lost».
• 🔍 Solution: Use a root explorer or program FX File Explorer to search across your device.

3. conflict with memory optimization

• ⚡ On some models (Redmi 10, POCO F3) Adaptive Cleanup Deletes Rarely Used Files.
• ⚙️ Solution: Turn it off in Settings → Memory. → Adaptive cleaning.

Limitations of the operator

• 📵 In some countries (e.g. India or the EU) recording of calls is prohibited, and MIUI locks the function at the firmware level.
• 🔓 Solution: Use third-party root-rights apps (e.g. Boldbeast in Root Mode).

⚠️ Note: If you use Xiaomi with global firmware (e.g. Redmi Note 11 Global), the built-in voice recorder may not record calls due to legal restrictions. MIUI (But it voids the guarantee).

6 How to transfer recordings to a PC or other device

To avoid losing important records, it is recommended to regularly copy them to a computer or external drive.

Method 1: Through USB-cable

1. Connect your smartphone to your PC via USB (select File Transfer mode).
2. Open the folder with records (see section 1).
3. Copy files (usually in.m4a,.mp3, or.amr) to your hard drive.

Method 2: Wi-Fi (without cable)

• 📲 Install the Send Anywhere or Xender app on your phone.
• 🖥️ Open the web version of the service on your PC and follow the instructions for transferring files.
• 🔗 Alternative: use Google Drive or Telegram (send files to yourself in Save Messages»).

Method 3: Through ADB (for power users)

If the records are stored in a secure system folder, you can extract them using ADB:

adb pull /sdcard/MIUI/sound_recorder/call_rec/ C:\Xiaomi_Calls\

Where C:\Xiaomi_Calls\ — folder on your PC.

⚠️ Note: When transferring records to your PC, check their integrity..amr files may not play in a standard Windows player - use VLC or convert into.mp3 via Audacity.

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Regularly copy records to external media – the internal memory of the smartphone is not designed for long-term storage of important data.

7. How to recover deleted records

If the records were deleted accidentally, you can try to restore them, and success depends on how long it has been since the deletion and how much memory the phone has been using.

Method 1: Recovery programs

• 🛠️ Install on DiskDigger, Recuva or EaseUS MobiSaver.
• 📱 Connect your phone in File Transfer mode and scan the internal memory.
• 🔍 Look for files with.amr extensions,.m4a,.3gp.

Method 2: Google Backups

• 🔄 If you were backing up through Google Drive, try restoring it to another device.
• ⚠️ Please note that records will only be restored with all other data (contacts, SMS etc.).

Method 3: Contacting the Support Team

• 📧 If the records were kept in MIUI Cloud, write in support of Xiaomi asking you to restore files (indicate the date and time of deletion).
• 🔐 This will require an account confirmation (Mi Account).

⚠️ Warning: Don't install recovery software directly on your smartphone, they can overwrite deleted data.

FAQ: Frequent questions about Xiaomi conversation records