Where on Xiaomi Redmi 9 Pro are stored phone records: full guide 2026

Why the recordings of conversations "disappear" on the Redmi 9 Pro

You turned on a call record on Xiaomi Redmi 9 Pro, but after a conversation can’t find the file?This is a typical problem of Xiaomi smartphone users – especially if you use third-party apps or do not know the nuances of the built-in voice recorder. The location of the records depends on three factors: the version. MIUI, the recording method (built-in or third-party software) and storage settings.

For example, in MIUI 12–14 Default records are hidden in a folder MIUI/sound_recorder, But if you've been updating from an older firmware, the files may stay in the legacy directory of Recorders, and if you've used an app like Cube Call Recorder, you'll need to look elsewhere. In this article, we’ll look at all possible locations, from obvious to hidden, and explain why records sometimes “disappear” and how to recover them.

1. Standard Storage Location: Where MIUI saves default records

If you recorded a conversation through a built-in MIUI voice recorder (the recording button appears during the call), then the files should lie in one of two folders - depending on the firmware version:

• 📁 /storage/emulated/0/MIUI/sound_recorder/ — relevant MIUI 12–14 (including Redmi 9 Pro with the latest updates).
• 📁 /storage/emulated/0/Recorders/ — outdated folder, but some records may remain here after updates.
• 🔊 /storage/emulated/0/Recordings/ — Alternative catalogue on some localized versions MIUI.

To check these folders:

1. Open any file manager (e.g., built-in Explore or Total Commander).
2. Go to the root directory (/storage/emulated/0/).
3. Enable the display of hidden files (in Total Commander: Settings → Display → Show hidden files).

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If the folder sound_recorder Empty, check the file filter in the manager – sometimes audio files (.mp3,.amr) hidden by default.

Record files usually have names in format REC_YYYYMMDD_HHMMSS.mp3 or call_123456789.amr. If you don’t find them in the specified folders, the problem may be in the storage settings – more on that below.

2. Cloud Storage: How MIUI Cloud and Google Drive Hide Records

Many Redmi 9 Pro users are surprised when records "disappear" from their phone, but in fact they are automatically uploaded to the cloud.

⚠️ Note: If you have disabled backup in MIUI Cloud, records can be automatically deleted after 30 days (default setting in some regions:

1. Open your Settings → Xiaomi Account → MIUI Cloud
2. Select Storage Management → Autocleaning.
3. Turn off the option to delete records older than 30 days.

3 Third-Party Apps: Where to Look for Records from Cube ACR, Boldbeast, and Others

If you installed applications to record calls (such as Cube Call Recorder ACR, Boldbeast or Call Recorder by Lovekara), the files are saved in their own folders.

• 🎤 Cube ACR: /CubeBackup/ or /CallRecordings/ (amr.mp3).
• 📞 Boldbeast: /Boldbeast/ (subfolders: 2026/05/).
• 🔄 Call Recorder by Lovekara: /Lovekara/CallRecords/ (prefix IN_ for incoming OUT_ outgoing).
• 📱 Truecaller: /Truecaller/Recordings/ (Only for Premium Users).

Important: Some applications (like Boldbeast) allow you to manually change the save path to find out the current path:

1. Open the recorder app.
2. Go to Settings → Save folder (or Storage Location).
3. Check the directory in the file manager.

Check the application folder in /storage/emulated/0/

Make sure the app settings do not include “Delete after listening”

Try searching by file format (.amr,.mp3, *.wav)

Check the application cloud (if there is synchronization)

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⚠️ Attention: Apps like Cube ACR They can encrypt records to protect privacy. If there are files that are not being played back, try opening them through the application itself or exporting them to a non-encrypted format.

4. Hidden folders and system directories: Where else can there be records

Sometimes call records are stored in non-obvious places, especially if you've used MIUI features like Screen Recording with Sound or Incognito Mode.

Access to these folders may require root access or special applications like FX File Explorer (with superuser mode enabled). If you are not sure, it is better not to delete files from system directories - this can disrupt MIUI.

5 Why records "disappear" and how to recover them

If you are sure that the recording was made but the file is not in the expected location, the reasons may be as follows:

• 🗑️ Autocleaning: MIUI or a third-party application has deleted old files (check storage settings).
• 🔄 Synchronization failure: Recording failed to load into the cloud due to poor internet.
• 📱 Application error: The recorder "hangs" and does not save the file (check the error log in Settings) → Annexes → [Name of the recorder] → Warehouse).
• 🔒 Android restrictions: Starting with Android 10, apps are not allowed to record calls without notice (it may be interrupted).

To try to recover lost records:

1. Use applications like DiskDigger or Recuva (you need root for deep scanning).
2. Check the Recycle Bin in MIUI (Files → Recycle Bin) – sometimes files get there instead of being completely deleted.
3. If you have recorded in the cloud, check the Archive or Deleted Files in MIUI Cloud/Google Drive.

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On Redmi 9 Pro with MIUI 12+, call records are NOT saved by default to Google Drive, only to MIUI Cloud. To enable backup to Google, you need to manually configure a third-party voice recorder.

⚠️ Warning: If you reset your phone to factory settings, the internal memory records will be permanently deleted, and the only chance to recover them is if they were uploaded to the cloud or on the cloud. SD-map.

6 How to Change the Store Place of Records on Redmi 9 Pro

If you are not satisfied with the standard file location, you can redirect the save to another location, for example, to the location of the file. SD-It's a map or a cloud. Here's how to do it:

For the built-in MIUI recorder:

1. Open the Dictaphone app (mic icon).
2. Tap it on three points. → Settings.
3. Select a Save Place and specify a new folder (for example, /storage/XXXX-XXXX/CallRecords/ for SD-map).

For third-party applications (as in Cube ACR):

1. Open Cube Call Recorder.
2. Go to Settings → Record folder.
3. Select Custom folder and specify the path (e.g. /storage/emulated/0/Download/CallRecords/).
4. Save the settings and restart the application.

💡 Advice: If you keep records on SD-Format the map in exFAT format or NTFS (via PC) to avoid file size restrictions (>4GB).

7.Alternative ways to record calls on Redmi 9 Pro

If the built-in MIUI tools don’t suit you, consider these options:

• 📱 Google Drive + Enable Call Backup in Google Account Settings (not working on all firmware).
• 🎧 External voice recorder: Connect a second phone or voice recorder via Bluetooth and record sound from the speaker.
• 🖥️ PC Recording: Use programs like Scrcpy to record screen and sound while making a call.
• 🔗 Cloud services: Apps like Otter.ai and Rev can record and recognize speech in real time.

⚠️ Note: Starting with Android 9, Google has restricted the ability to record calls for third-party apps. On Redmi 9 Pro, this is bypassed through accessibility (in the settings of the voice-phone application, you need to turn on the appropriate switch), but this may violate the privacy policies of some countries.

FAQ: Frequent questions about Xiaomi call records