Where on Xiaomi Redmi Note 10 Pro are stored phone records: full guide 2026

Have you recorded an important conversation on the Xiaomi Redmi Note 10 Pro, but can’t find the file? Or accidentally deleted the audio and want to restore it? In this article, we will analyze all possible storage locations for call records on this model, from standard folders to hidden MIUI directories.

Xiaomi’s MIUI-enabled smartphones have a special way of organizing the file system. Unlike pure Android, records can be stored in non-obvious places here — especially if you’ve used third-party apps or call recording from a carrier. We’ve tested all of these ways on the Redmi Note 10 Pro (M2101K6G and M2101K6I models) with the latest versions of MIUI 14/15 — and are ready to share the latest data.

Importantly, if you're looking for recordings of non-phone conversations, such as voice messages from messengers or voice recordings, go straight to the section "How call recordings differ from other audio files," where we explained how not to confuse file types.

1. Standard place of storage of records in MIUI

Default Redmi Note 10 Pro saves conversation records in a folder /sdcard/MIUI/sound_recorder/call_rec. This is the standard path for the built-in Call Recorder app (if activated in the settings.m4a or.amr and named by template:

Call_YYYYMMDD_HHMMSS_XXXXXXXXXXX.m4a

Where:

• 📅 YYYYMMDD — date of record (year, month, day)
• ⏰ HHMMSS — time (hours, minutes, seconds)
• 📞 XXXXXXXXXXX — telephone number (may be disguised for privacy)

To find the folder:

1. Open the Files app (yellow folder icon).
2. Go to the tab "Category» → «Audio».
3. In the list, find a folder. sound_recorder → call_rec.

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If there is no folder, check if the recording function is enabled in the phone settings: Settings → Applications → Permissions → Microphone → Recording calls.

For example, in older versions of MIUI (up to 12.5), records were stored in /sdcard/Recordings/Call. If you didn’t find files on the standard path, search across the device – type in the search bar in the Files app.m4a or.amr.

2.Alternative locations: cloud, cache and hidden folders

If there are no records in the standard folder, check these locations:

Pay special attention to the Mi Cloud, because even if you didn't manually backup, the system could save the records automatically when you last synced.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Select “Manage backups”.
3. Check if there is a "Call Records" item on the list (may be called "Audio").

3. How to find records made by the communications operator

Many mobile operators (e.g. MTS, Beeline, Tele2) offer a service to record incoming / outgoing calls on the network side. Such records are not stored on the phone - they can only be downloaded through the operator's personal account or by phone. SMS-reference.

To check if you have this service:

• 📱 Dial it. USSD-team: MTS: *111*55# Beeline: *110*789# Megaphone: *105*500# Television2: *155*1#
• 🌐 Go to the personal account on the operator's website in the section "Call History" or "Additional Services».

Operators typically store records for 3 to 30 days (depending on the tariff), downloaded files will be in.mp3 or.wav format and can weigh significantly more than phone records (up to 10 MB per minute of conversation).

4. Search for records through file manager and PC

If standard methods don't work, connect the Redmi Note 10 Pro to your computer and do a deep search.

Put the debugging on. USB In Settings → The phone. → Version. MIUI (press 7 times)|Connect your phone to your PC via cable (select File Transfer Mode)|Open Windows Explorer or Finder (Mac)|In the search bar, enter.m4a OR.amr OR.mp3 OR.wav|Sort the results by date of change-->

On Windows, you can use the command in Command Prompt to speed up search:

dir /s /b C:\*.m4a > C:\call_records.txt

This team will recursively find all the files.m4a on disk C: and save the list to a file call_records.txt. You can also look for other formats.

If you are using a Mac, do:

find /Volumes/ -name ".m4a" -o -name ".amr" > ~/Desktop/call_records.txt

/sdcard/Android/data/com.miui.voiceassist/files

/sdcard/MIUI/voice_recorder/temp

5. Recovery of deleted records

If you accidentally deleted a record, you can try to restore it with the help of specialized utilities. For Xiaomi Redmi Note 10 Pro, you can:

• 📱 DiskDigger (for Android) – searches for files directly on your phone without root.
• 💻 Recuva or EaseUS Data Recovery – if you connect your phone to a PC.
• 🔍 GT Recovery – specializes in recovering audio files.

The recovery algorithm:

1. Install DiskDigger from Google Play.
2. Select Full Scan (requires superuser rights for in-depth analysis).
3. Mark the types of audio and voice recording files.
4. Wait until the scan is completed (it can take up to 30 minutes).
5. Save the files found to a memory card or cloud.

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The faster you start recovering from deletion, the better the chances of success, and each new record or application installation reduces the likelihood by 10 to 15 percent.

If you have root access, the chances of recovery are increased, so you can scan the /data partition, where the tails of deleted files are often left.

adb shell su -c "find /data -name '.m4a' -o -name '.amr'"

6.How Call Records Are Different From Other Audio Files

Users often confuse conversation records with:

• 🎤 Voice notes (retained in the /sdcard/MIUI/sound_recorder/normal).
• 📱 Voice messages from messengers (stored in application folders, for example, /sdcard/WhatsApp/Media/WhatsApp Voice Notes).
• 🎵 Music and podcasts (usually in the /sdcard/Music or /sdcard/Podcasts).

Differences in call records:

If you're not sure what type of file you're looking at, open it in an audio player (like VLC) and check the metadata. Call records often have tags like CallFrom or PhoneNumber.

7 How to Move Records to a Safe Place

In order not to lose important records, we recommend:

1. Copy files to a memory card or cloud (Google Drive, Yandex.Disk).
2. Export records to PC through USB-cable or Wi-Fi (applications like AirDroid).
3. Create an archive with a password (use 7-Zip or RAR).
4. Set up automatic sync via Mi Cloud or Dropbox.

For automatic synchronization:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Enable "Multimedia Synchronization."
3. Select “Audio” from the synchronized data list.
4. Set the backup frequency (daily/weekly).

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Don't keep a single copy of the records on your phone! after resetting or updating MIUI file call_rec may be removed.

8 Why records can disappear and how to prevent it

The main reasons for missing records:

• 🔄 Update MIUI — Some firmware resets access rights to folders.
• 🗑️ Clearing the cache of the Phone application or Recording calls».
• 📱 Reset to factory settings – deletes all user data.
• 🛠️ System memory optimization (included in Settings) → Battery and productivity).
• 📵 Failure of the file system (for example, when extracting) SD-card-writing).

To protect the records:

⚠️ Warning: Turn off automatic optimization for folder call_rec. To do this, go to the Settings. → Warehouse → Free up space and add a folder in exceptions.

• 🔒 Prevent applications from changing files in /sdcard/MIUI/sound_recorder.
• 📁 Regularly copy the records to external media.
• 🔄 Before the update MIUI backup the folder call_rec.

If the recordings disappear after a specific action (for example, after a Bluetooth call), check the settings of the conjugated device - some headsets and car systems block the recording using the security protocol.

FAQ: Frequent questions about Redmi Note 10 Pro call records