Where Xiaomi Stores Recorded Calls: All Ways to Find Files

Have you recorded an important conversation on Xiaomi but can't find a file? Or accidentally deleted a record and want to restore it? In this article, we'll look at all possible locations for storing recorded calls on Redmi, POCO and other devices running MIUI. From standard folders to hidden system directories, you'll learn where to look for audio files depending on the firmware version and the way you record.

The problem is that Xiaomi doesn’t always save records in obvious places. In some versions of MIUI, the path to files has changed, and in new models (such as Xiaomi 13/14 or Redmi Note 12), records can automatically sync with the cloud. We will also tell you how to change the default save location and what to do if the records are lost after the system update.

Standard place of storage of records on Xiaomi

In most cases, recorded calls to Xiaomi are saved in a folder. MIUI/sound_recorder/call_rec It's in the internal memory of the device. MIUI 12–14 Most of the models, including the Redmi Note 10/11, POCO X3/X4, Xiaomi 11T/12T. To find her:

1. Open the Files app** (Folder icon).
2. Go to the Category → Audio or Internal Drive tab.
3. Manually walk along the way: MIUI → sound_recorder → call_rec.

The files here are usually.amr or.mp3 name CallRecord_YYYYMMDD_HHMMSS. If the folders sound_recorder Check out the alternatives (below).

Important: On some devices (e.g. Redmi 9A or POCO M3), records can be saved directly to the CallRecords root folder without nested directories. Also check the Downloads folder, which sometimes includes files if the record was made through a third-party application.

Alternative paths for different versions of MIUI

If there is no standard folder, the path to the records depends on the version of MIUI and the model of the smartphone.

If your model is not in the table, try searching the file manager. call_rec Or record, it's going to help you find hidden folders. 13+ (for example, Xiaomi 13 Pro) records may be stored in a protected partition Android/data/com.android.dialer, But access to it requires root rights.

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If you don’t see the MIUI folder in the file manager, turn on the hidden file display: open Files → click on three dots in the upper right corner → Settings → Show hidden files.

Cloud Recordings: Mi Cloud and Google Drive

Starting with MIUI 13, Xiaomi can sync call records to the Mi Cloud by default, which means that even if you deleted a file from your phone, a copy of it could be saved to the network.

1. Open the “Mi Cloud” app** (cloud icon).
2. Sign in with the same Mi Account as you do on your phone.
3. Go to the Backups section → Application data → Phone.
4. Check for Call Records (Call Records)

If sync is enabled, you can recover records directly from the cloud.Please note: the free Mi Cloud tariff only provides 5 GB of space, so old records can be automatically deleted.

Also, records can be saved to Google Drive if you use the Google Phone app (installed separately from the Play Market) to find them:

• 📁 Open Google Drive in your browser.
• 🔍 In the search bar, type:audio "calll".
• 📥 If nothing is found, check the Call Recorder folder in the My Discs section.

How to Change the Place of Records Saving

By default, Xiaomi saves records to internal memory, but you can redirect them to the internal memory. SD-A map or some other place:

1. Open the phone app** (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conversation Recording → Reservation Place.
4. Specify the directory you want (e.g., SD-card/CallRecords).

If you don't have a Save Place option, your firmware doesn't support porting records, and you can use a third-party call recording app (like Cube Call Recorder or Call Recorder by Lovekesh) that lets you select a save folder.

Insert SD-smartphone-card|Format the card as internal memory (if required)|Install a recording application with support SD|Select a card in the save settings|Check the test call record.

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Warning: While maintaining the SD-The card records may disappear after the card is removed or the phone is restarted if the card is formatted as portable (not as internal memory). A1/A2 and format them through your phone settings.

What to do if the records are missing after the MIUI update

After updating the firmware (e.g. from MIUI 12 to MIUI 14), the paths to the records may change and the old files may “disappear.”

1. Check old folders: Use a file manager with access to root directories (like Solid Explorer) and manually search for files by keywords: call, rec, record.
2. Restore from backup: If a backup was enabled in Mi Cloud before the update, try recovering data from the date before the update.
3. Use recovery software: Utilities like DiskDigger or Recuva (require root or PC connection).

A common cause of loss of records is factory resets, in which case files are permanently deleted if there was no backup. On newer versions of MIUI (for example, MIUI 14 on Xiaomi 13 Ultra), records can be stored in encrypted form, and special software will be required to extract them.

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Before updating MIUI, always back up your records manually – automatic backups don’t always save audio files.

If the records are missing after resetting to factory settings, try the following:

• 🔧 Connect your phone to your PC and scan your memory with programs like EaseUS MobiSaver.
• 📥 Check the Lost.Dir folder on internal memory – sometimes deleted files temporarily get there.
• 📧 Write in support of Xiaomi (via the Feedback app) by specifying the phone model and version MIUI before/after update.

Hidden records and system directories

On some Xiaomi devices (especially those with Chinese firmware), call records can be stored in hidden system folders that are not accessible through a standard file manager.

/data/user/0/com.android.dialer/app_callRec


/sdcard/Android/data/com.miui.voicerecord/files




/storage/emulated/0/MIUI/secret_call_rec

Access to these directories will require root rights or ADB-For example, to copy the records on the PC through the ADB:

1. Connect your phone to your computer and enable USB Debugging (Settings → About Phone → MIUI Version → 7 times press the version → return to Additional → For developers).
2. Open the command line on PC and type: adb pull /sdcard/MIUI/sound_recorder/call_rec C:\Xiaomi_Calls\

Note: Deleting or modifying files in system folders without root can cause your phone to crash. If you are not sure about your actions, you should contact the service center.

How to Protect Records from Loss

To avoid losing important records, follow these guidelines:

• 🔄 Regularly copy files from the folder call_rec on a PC or cloud (such as Google Drive or Yandex Drive).
• 📲 Use third-party applications to record (for example, ACR Call Recorder, which allows you to set up automatic sending of records to email.
• 🔒 Enable sync with Mi Cloud, but keep an eye on the free space.
• 📱 Before the update MIUI or reset your phone, save the records in a separate folder.

If you record calls frequently, consider buying cloud storage (for example, extending the Mi Cloud to 50GB costs around 100-150 GB). ₽/It is also useful to set up automatic backup via the Security app (Settings). → Backup).

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Create a folder on internal memory Call_Backup And you can copy the new records every week, so you can quickly recover them even after you reset your phone.

FAQ: Frequent questions about Xiaomi call records