Where on Xiaomi Redmi search for call records: hidden folders, cloud and data recovery

Have you turned on a call recording on Xiaomi Redmi but can't find the file? Or have you accidentally deleted an important audio recording and want to restore it? In this article, we'll look at all possible locations for storing call records, from standard folders to hidden system directories. We analyzed the behavior of different models of Redmi (from Redmi Note 10 to Redmi). 13C) And they found patterns that will help even if your smartphone does not record calls to the usual place.

It is important to understand that the location of the files depends on the version. MIUI, The way you record it (embedded voice recorder, call recorder, or third-party programs) and even from the firmware region. MIUI 14 default records are hidden in one place and Chinese records are hidden in another. We collected the current data for 2026 and tested it on 7 different devices.

If you don't find a record in standard folders, don't panic. There's a section on hidden directories and recovery of deleted files, and instructions on how to reconfigure the save location so you don't lose important conversations in the future.

Standard storage locations for call records

On most Xiaomi Redmi smartphones, call records are saved by default in a folder /storage/emulated/0/Recordings/CallRecord or /storage/emulated/0/MIUI/sound_recorder/call_rec. However, the path may differ depending on the:

• 📱 Device models: Redmi Note 12 and later uses one structure, and Redmi 9A — other.
• 🔄 Versions MIUI: into MIUI 13 and below the records are often in /MIUI/sound_recorder, MIUI 14+ — into /Recordings.
• 🌍 Firmware region: on Chinese firmware, the folder can be called (whale").
• 🎤 Recording methods: Built-in Call Recording app or third-party programs (such as Cube Call Recorder) store files in different locations.

To find the folder quickly:

1. Open the Files app (yellow folder icon).
2. Go to the tab "Category" → "Audio".
3. Sort files by date ("Date" in the top menu).
4. Look for files with extension.m4a,.mp3 or.amr and type name Call_20260515_143022.

If the Recordings folders or sound_recorder No, check the hidden system directories (which are covered in the next section). A1 redmi 10A) They do not support recording calls out of the box – they need to install third-party applications.

Hidden folders and system directories

If the records were not found in standard locations, they could have been saved in one of the hidden system directories, which are not usually displayed in a standard file manager, but can be accessed through:

• 🔍 Root Explorer with root rights (e.g., Root Explorer or Root Explorer) FX File Explorer).
• 💻 ADB-Teams (for advanced users).
• 📁 Enabling the display of hidden files in the file manager settings.

Here is a list of hidden folders where records can be stored:

To see hidden folders in the standard file manager:

1. Open the Files" → press three points (⋮) top-right.
2. Select "Settings" → "Show hidden files".
3. Go back to the root catalogue (/storage/emulated/0/) and check the folders from the table above.

⚠️ Note: Do not delete or edit files in folders /data/ or /system/ It can cause applications to crash or even a device to "brick.

Cloud storage: where else can there be records

If the phone is enabled to sync with the cloud, the call records could automatically be uploaded to one of the storages. Xiaomi uses several backup services:

• ☁️ Mi Cloud: Xiaomi’s standard cloud, where records can be downloaded if Backup option is enabled → Multimedia.
• 📁 Google Drive: If you use Google's Call Recording app (available on some Android 12 models)+).
• 🔗 Third-party clouds: Dropbox, OneDrive or Yandex.Disk, if you set up automatic download through a recorder application.

How to check out Mi Cloud:

1. Open "Settings" → "Mi Account".
2. Go to "Mi Cloud" → "Backup copies".
3. Select the latest copy and check the Multimedia or Other Files section.

For Google Drive:

1. Open the Google Drive app on your phone or the web version of drive.google.com.
2. In the search bar, type:audio and sort files by date.
3. Look for files with names that contain a call, record, or date.

⚠️ Note: If you delete a record from the cloud, it can stay in the cart for up to 30 days (in Mi Cloud) or 60 days (in Google Drive.

1. Open the Call Record application.

2. Go to Settings → Cloud storage.

3. Select Mi Cloud or Google Drive and enable autoboot.

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How to Change the Place of Records Saving

If you don't like the standard file layout or want to save entries to a memory card, you can reconfigure the storage location, depending on which application you use to record:

1. Built-in application "Recording of calls" (MIUI)

Most of the Redmis with MIUI 12+:

1. Open the Call Recording app (Mic icon).
2. Press three points (⋮) → "Settings".
3. Select "Save folder."
4. Indicate a new path (e.g, /storage/XXXX-XXXX/CallRecords for SD-map).

2 Third-party applications (Cube Call Recorder, ACR)

On Cube Call Recorder:

1. Open the app. → "Settings" (cogs).
2. Go to the Record File.
3. Select “Configurable folder” and specify the path (for example, /sdcard/CallBackups).

V ACR (Another Call Recorder):

1. Go to "Settings" → "Warehouse".
2. Select "User folder."
3. Enter the path manually or select through a conductor.

Insert the memory card into the phone

Format it as an internal memory (if necessary).

In the application settings, select the type path /storage/XXXX-XXXX/...

Check the access rights to SD In Settings → Annexes → Permits

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Recovery of Deleted Call Records

If you accidentally delete a call record, you can try to restore it, and success depends on how long it has been since you deleted it and whether the device has been used since then (new files can overwrite old data).

Recovery methods:

• 🗑️ Recycle Bin in File Manager: in MIUI Deleted files are stored in the Recycle Bin for up to 15 days" → "Basket".
• 🔄 Recovery software: DiskDigger, Recuva (PC), Undeleter, and they scan the memory for file residues.
• ☁️ Cloud Backups: Check out Mi Cloud or Google Drive (section above).
• 📱 Backup copies MIUI: If you have been doing backup through Settings → Additionally. → Backup, restore it.

The following is a step-by-step guide for DiskDigger (Android):

1. Install DiskDigger from Google Play.
2. Launch the app and select “Full Scan” (requires root for deep search).
3. Mark file types: MP3, M4A, AMR.
4. Wait for the scan to finish and select the required records.
5. Click Restore and save the files to a safe place.

⚠️ Warning: Don't save recovered files to the same memory you're recovering them from! Use cloud, PC, or other SD-map to avoid overwriting.

On Redmi models with Snapdragon chipset (for example, Redmi Note 12 Pro)+) The chances of recovery are higher than on devices with MediaTek (Redmi). 10C, Redmi A1), because of the nature of memory.

Why the call records are not saved

Sometimes users encounter a problem where the call record is allegedly turned on but the files are nowhere to be found.

• 🚫 Registration ban: in some countries (e.g. the EU) recording calls is prohibited by law, and MIUI block this function.
• 🔕 Lack of communication: on Android 9+ Applications must notify the record, otherwise the system may block the retention of the record.
• 📵 Memory Lack: If your device has less than 500MB of free space, records may not be saved.
• 🔧 App crash: especially relevant for third-party recorders after update MIUI.
• 🎵 Conflict with other audio applications (e.g. Google Assistant or Shazam).

How to diagnose the problem:

1. Check if the recording notice appears during the call.
2. Go to "Settings" → "Annexes" → "Permissions" and find the recording app. Make sure it has the microphone, storage and phone rights.
3. Try recording not a call, but a voice note through a built-in voice recorder, and if it persists, the problem is with the call record settings.

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If the record is not saved to Redmi with MIUI 14+, try to roll back on MIUI 13 or use a third-party application (e.g., Cube Call Recorder) with the "Write through speaker" mode enabled".

Security and legality of call recording

Before recording conversations, it is important to understand the legal aspects, and in most countries, recording calls is only allowed with the consent of the interlocutor.

• 🇷🇺 Russia: recording is allowed without notice if you are a participant in the conversation (Article 23 of the Constitution of the Russian Federation).
• 🇺🇸 In some states (for example, California) the consent of all participants is required.
• 🇪🇺 EU: Recording without consent is prohibited (GDPR).
• 🇨🇳 China: Allowed for personal use only, banned distribution.

On Xiaomi Redmi with global firmware, when a call record is turned on, a voice notification automatically plays: "This conversation is recorded." On Chinese firmware, the notification may not be available, but this does not mean that the recording is legal.

How to disable notification (not recommended):

1. Install Cube Call Recorder or ACR.
2. In the application settings, find the option "Notice of Record" or "Tone of Record".
3. Turn it off (but be aware of the legal risks!).

⚠️ Note: In some countries (e.g. Germany), the use of call records without consent in court may be considered inadmissible evidence.

FAQ: Frequent questions about recording calls to Xiaomi Redmi