Where on Redmi 9 phone records are saved: the complete guide

Why conversation records can be “disappeared” on Xiaomi Redmi 9

You turned on a recording of an important call on your Xiaomi Redmi 9, but you can't find the file after the conversation is over? This problem is familiar to many Xiaomi smartphone users - especially those who are using the recording feature for the first time. The fact is that the location of the recordings is dependent on the version of MIUI, the settings of the Phone application, and even the method of recording (automatic or manual).

Moreover, Redmi 9 (codenamed lancelot) can by default save files in hidden folders or use Mi Cloud services if activated. And in some firmware, records are not saved at all without additional settings! In this article, we will discuss all possible storage locations, from standard directories to alternative solutions.

Before you start searching, make sure that the recording was actually being done. Redmi 9 should display a microphone icon or a "Recording" notification during a conversation. If it wasn't, check the settings of the Phone application in Settings → Recording conversations.

Standard folders for recordings on Redmi 9

By default, MIUI stores phone records in one of two folders of internal memory, and their location depends on the firmware version:

• 📁 folder MIUI/sound_recorder/call_rec — The most common place is where files are stored in.amr or.mp3 name-named Call_20260515_143022.amr (call-date).
• 📁 folder Recordings/Call — alternative version in new versions MIUI (12.5+). Often used if the recording was conducted through a built-in voice recorder.
• 📁 folder Download/CallRecords — rare case, but occurs on custom firmware or after resetting settings.

To find these folders:

1. Open the Files app (the folder icon on the desktop).
2. Go to the Category → Audio or Internal Memory tab.
3. Turn on the display of hidden files (click on the three dots in the upper right corner → Show hidden files).
4. Enter the name of the folder in the search (for example, call_rec).

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If there is no folder, check if the recording is disabled in the settings of the Phone application. To do this, go to Settings → Additional → Record conversations and turn on the option “AutoWrite”.

Note: files can be hidden if the recording was done through third-party applications (such as Cube Call Recorder or ACR), in which case, look for folders with the names of these programs.

Cloud Services: Where else can records be stored

If you use the Mi Cloud (Xiaomi Cloud), the recordings could automatically sync to the server, which is especially true if the smartphone has enabled the option of Automatic Download Media.

To check the cloud:

1. Open the “Mi Cloud” app (cloud icon).
2. Sign in if you need to.
3. Go to the Records or Other Files section.
4. Look for files with the.amr/.mp3 extension and the creation date that matches the call time.

Also, records can be saved to Google Drive if you use third-party applications to record. For example, ACR by default offers to download files to Google Drive.

• 🔗 Google Drive → section My disk → AppData → Call Recorder.
• 🔗 Yandex Disc. → Call records folder (if synchronization is configured).

Important: If you deleted a record from internal memory but it was synced to the cloud, you can recover it within 30 days through the Mi Cloud Recycle Bin.

Hidden and System Directories: Where to Look

Sometimes records are stored in non-obvious places, especially if you use custom firmware or ROOT-That's where else to look:

If you can’t find folders through standard Explorer, try using Total Commander or FX File Explorer with System File Mode enabled. Be careful: Deleting files from system directories can cause crashes!

Another point: if you are using a double SIM on the Redmi 9, records from different cards can be stored in separate subfolders (for example, call_rec_sim1 and call_rec_sim2).

How to Change the Place of Records Saving

If you don't like the standard file layout, you can change it.

1. Open the phone app.
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conversation Recording → Reservation Place.
4. Please specify a new folder (for example, Download/Call_Records) or choose SD-map (if installed).

If you don’t have an option (which happens on some versions of MIUI), use an alternative method:

• 📱 Install a third-party recording app (e.g. Cube Call Recorder) ACR).
• 🔧 In the application settings, select the Save folder and specify the desired path.
• 🔄 Reboot your smartphone to make changes take effect.

Please note that while maintaining the SD-The card may become unavailable after the card is removed, and some applications (such as WhatsApp) block the recording of calls while saving to an external drive.

What to do if the records are not saved at all

If you have enabled a record but the files do not appear in any of the folders, the problem may be as follows:

• ⚙️ Settings recording function disabled. Check: Settings → Additionally. → Recording of conversations.
• 🚫 Phone App Permissions are Prohibited. Go to Settings → Annexes → Phone. → Permits and enable access to microphone and memory.
• 📵 Conflict with other applications: Some programs (like Truecaller) can block recordings.
• 🔄 Firmware failure after update MIUI recording function is sometimes reset.

Decisions:

1. Reboot your phone – it helps 30% of the time.
2. Clear the cache of the Phone app: Settings → Apps → Phone → Storage → Clear the cache.
3. Install an alternative recording app (e.g. Boldbeast Call Recorder – it works even on blocked firmware).
4. Reset the settings of the Phone app to factory: Settings → Apps → Phone → Three dots → Reset settings.

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If the problem occurs after the MIUI update, try rolling back to the previous firmware version or wait for a patch. Often, the recording bugs are fixed in the next updates.

If nothing works, check if your model is on the list of hardware-restricted devices, for example, some versions of Redmi 9 for the Indian market block call recording at the firmware level due to local laws.

How to transfer recordings to another media or computer

The records found can be easily copied to SD-A map, a computer, or upload to the cloud. Here's how to do it:

Method 1: Through a File Manager

1. Open the Files app and find the folder with records.
2. Select the necessary files (long press → ticks).
3. Click Copy or Cut.
4. Go to the target folder (for example, SD-map/Call_Records) and press Insert.

Method 2: Through USB-cable)

1. Connect Redmi 9 to your PC via USB.
2. On your phone, select File Transfer (MTP) mode.
3. Open the phone folder on your computer and find Internal Storage. → MIUI → sound_recorder → call_rec.
4. Copy the files to the hard drive.

Method 3: Through the Cloud

• 📤 Upload files to Mi Cloud or Google Drive via the Files app (click on the file) → Share. → Save it to the cloud).
• 📥 On your computer, log into your cloud account and download files.

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For convenience, rename files before the penosom. Call_20260515_143022.amr You can call Ivanov about contract.amr.

If.amr recordings are not played on your computer, install a codec (such as VLC Media Player) or convert them to.mp3 through online services such as Online-Convert.

⚠️ Note: When transferring records to SD-map FAT32 files larger than 4GB are not copied. Use cards with exFAT file system or NTFS.

FAQ: Frequent questions about recording conversations on Redmi 9