Where on Xiaomi Redmi Note 8 Pro saved conversation records: full guide 2026

The Xiaomi Redmi Note 8 Pro is still one of the most popular smartphones among users who value the balance of performance and price. But even years after the release, owners are faced with the question: where do the records of telephone conversations remain and how to find them if standard methods do not work? Unlike the new Xiaomi models with MIUI 14+, where the call recording function is integrated into the system application “Phone”, on the Redmi Note 8 Pro (with MIUI 11-13), everything is different.

Complicating the problem, records can be stored in different places, from system folders to cloud services, depending on which application was used to write. In this article, we will examine all possible storage locations, including hidden directories, how to recover deleted files and the nuances of working with third-party applications, and you will learn why records sometimes “disappear” after a MIUI update and how to avoid this.

Standard place for storing records in MIUI

On the Redmi Note 8 Pro with the original MIUI firmware, call recordings are saved by default in the system app Dictophone (com.android.soundrecorder). However, there is a catch: the conversation recording feature is not built into all versions of MIUI for this model. If you have never enabled manual recording through the Phone app, chances are that automatic recordings simply were not created.

If the recording is still being done, the files are stored in the following way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

or (depending on the version of MIUI):

/storage/emulated/0/Recordings/Call/

• 📁 File format: usually.m4a or.amr (compressed audio format).
• 🔍 File names: contain the date and time of the recording (example: Call_20260515_143022.m4a).
• 🔒 Access: folder can be hidden – enable the display of hidden files in the file manager.

To open this directory:

1. Open a standard Explorer (or any other file manager, such as Solid Explorer).
2. Go to the Inner Memory → MIUI → sound_recorder → call_rec.
3. If you don’t have a folder, try the alternative Recordings/Call path.

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If the folder is empty, but you are sure that the records were, check the settings of the Dictophone application: perhaps the files were saved to the computer. SD-map (the path will be) /storage/XXXX-XXXX/MIUI/sound_recorder/, where XXXX-XXXX — ID your memory card).

Records through the application “Phone”: where to look

In some regional versions of MIUI for the Redmi Note 8 Pro, the call recording feature is built directly into the Phone app, in which case the files are stored separately from the recorder, to find them:

1. Open the phone app.
2. Go to the Journal → Records section (or History → Recorded, depending on localization).
3. Click on any entry and select More → Open the folder.

The system will open a directory where all the records are stored.

/storage/emulated/0/Android/data/com.android.dialer/files/CallRecordings/

⚠️ Note: If you have updated MIUI beforehand 12.5+ and previously used call recording, the old files could remain in the same folder (MIUI/sound_recorder/), The new ones are going to stay the same!

If the recording was done via Google Phone (an alternative to Google’s Phone app, which some install instead of the standard one), the files will be here:

/storage/emulated/0/Android/media/com.google.android.dialer/files/CallRecordings/

Third-party Call Recording Apps: Where They Store Files

Many Redmi Note 8 Pro users install third-party chat recording apps like Cube Call Recorder ACR, Call Recorder by Lovekush or Boldbeast. Each uses its own storage paths:

To find the files:

1. Open the application settings for recording.
2. Find the Storage or Conservation folder.
3. Copy the specified path and paste it into the address bar of the file manager.

How to export records to your computer or cloud

If you find records, but you want to keep them for a long time, you'd better transfer them to your computer or to the cloud.

Method 1: Through USB-cable

1. Connect the Redmi Note 8 Pro to your PC via USB.
2. Select File Transfer (MTP) mode in the connection notification.
3. On your computer, open the phone folder and follow the record storage path (see previous sections).
4. Copy files to any folder on the PC.

Method 2: Google Drive, Mi Cloud (Google Drive)

• 📁 Google Drive: Open the Google Drive app on your phone. + → Download. Select the records files from the storage folder.

Mi Cloud

1. Go to Settings → Xiaomi Account → Mi Cloud.
2. Enable synchronization for the Records section (if available).
3. Or manually upload files through Explorer → Select → Share → Mi Cloud.

⚠️ Note: When uploaded to the cloud, Google Drive automatically converts.amr files to the cloud.mp3, To avoid this, archive files in the archive. ZIP before loading.

Recovery of Deleted Call Records

If the records were deleted accidentally, you can try to restore them, and success depends on how long it has been since the deletion and whether programs were used to clean the memory (for example, Clean Master).

Method 1: Through the File Manager Recycle Bin

Some file managers (such as Mi File Manager or Files by Google) have the Recycle Bin feature:

1. Open the file manager.
2. Go to the Recycle Bin or Recently Deleted section.
3. Find the records files (usually with the.m4a or.amr extension).
4. Restore them by clicking Restore.

Method 2: With the help of specialized programs

If the cart is empty, try the data recovery software:

• 🔧 DiskDigger (no root required): scans internal memory for deleted audio files.
• 🛠️ Recuva (for PC): Connect your phone in mode MTP and scan the memory.
• 📱 Dumpster: If installed before deleting files, chances of recovery are higher.

Importantly, the fewer operations you perform on your phone after deleting, the better the chances of recovery, and each new record or installation of the application can overwrite deleted data.

Problems with recording calls on Redmi Note 8 Pro and their solutions

Redmi Note 8 Pro users often find that call recordings are either not working or recordings are not saved.

If none of the methods worked, try resetting the phone app settings:

1. Go to Settings → Applications → Application Management → Phone.
2. Press Warehouse. → Clear the data.
3. Reboot the phone.

⚠️ Warning: Resetting the phone app will delete call history and record settings. Pre-export contacts and important records!

How to enable automatic call recording on Redmi Note 8 Pro

If you want all calls recorded automatically, set this up manually, depending on the version of MIUI, the process may vary:

For the standard mobile phone application (MIUI 11-12.5):

1. Open the phone.
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conversation Record.
4. Enable the option of Automatic Recording.
5. Choose which calls to record: All, incoming or outgoing only.

For MIUI 13+:

In newer versions, the recording function can be hidden to activate it:

1. Go to Settings → Applications → Phone → Additional settings.
2. Find the Call Record section (if not, use a third-party app).
3. Enable the record and set up contact exceptions.

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On the Redmi Note 8 Pro with MIUI 13+, automatic recording may not work due to the limitations of Android 11+. In this case, use applications like Boldbeast with an “alternative method” of recording (in the application settings).

FAQ: Frequent questions about Xiaomi call records