Phone records on Xiaomi Redmi smartphones may be needed to confirm important information, prove a dispute, or simply store valuable memories, but finding these files is not easy: they are hidden in system folders, and their location depends on the version of MIUI, device model, and even the way they are recorded. In this article, we will analyze all possible storage locations, including standard and third-party applications, and also explain how to extract, restore or protect them from loss.
It’s important to understand that Xiaomi doesn’t always save records in the same place. For example, on the Redmi Note 10 Pro with MIUI 14, the path to files may be different from POCO X3 on MIUI 12.5. Also, some records are automatically deleted after 30 days, unless otherwise configured. We’ll look at all the nuances so you can find the right audio files regardless of the model and firmware version.
Standard place for storing records in MIUI
By default, conversation records on Xiaomi Redmi are saved in the system folder /sdcard/MIUI/sound_recorder/call_rec/. This is the case for most devices with MIUI 11–14, But it can vary depending on the regional firmware:
- Open the File Manager app from Xiaomi.
- Go to the Category section → Audio or Internal Storage → MIUI → sound_recorder → call_rec.
- Record files are usually.amr or.mp3 name-named CallRecord_YYYYMMDD_HHMMSS.
If the folder call_rec If you are empty, check the settings of the Dictator app (or Record conversations in some firmwares), it is possible that the save is disabled or the files are transferred to the Mi Cloud. 9A) records can be stored in the root folder /Recordings/.
Search for records through the Dictophone app
MIUI has a built-in recorder app that is often used to record conversations, and to find recordings through it:
- Open the Dictophone app** (Mic icon).
- Go to the Talk Recordings tab (or Call Recordings in English).
- All saved conversations will be displayed here, indicating the number, date and duration.
If there's no Tab for Talk Recording, the recording function is disabled in the phone settings to activate it:
- 📞 Go to Settings. → Annexes → Phone. → Recording of conversations.
- 🔄 Enable Automatic Recording or Record all calls.
- 💾 Make sure that the Storage section selects Internal Memory or SD-map.
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If the call recording is not saved, check the permissions for the Phone app in Settings → Apps → Permissions Management → Microphone. Without access to the microphone, the recording will not work.
Alternative Storage Places: Cloud and Third Party Applications
If the records are not in the standard folders, they could be synced with Mi Cloud or saved by third-party applications.
1.Mi Cloud Cloud
Xiaomi automatically backs up some data, including conversation records, if synchronization is enabled to check:
- Check if synchronization is enabled for “Dictophone” or “Phone”.
Third-party annexes
Popular applications for recording conversations (for example, Cube Call Recorder ACR, Call Recorder) save files in their folders:
- 📁 /sdcard/CallRecorder/ — Cube ACR.
- 📁 /sdcard/CallRecordings/ — For Call Recorder by Boldbeast.
- 📁 /sdcard/Android/data/[package]/files/ — other programmes.
Important: Some applications encrypt recordings or save them in.enc format. You will need original software to listen.
How to Recover Deleted Records of Conversations
If the records have been deleted, you can try to restore them using specialized utilities, success depends on how long it has been since the deletion and how actively the device memory was used.
Recovery methods:
- Through the Files Recycle Bin: Open the Files app** → Recycle Bin. If the records are recently deleted (up to 30 days), they can be recovered from there.
☑️ Preparation for the restoration of records
⚠️ Warning: Do not save recovered files to the same memory partition from which they were deleted! this can overwrite the remaining data and make recovery impossible.
Why conversation records may not be saved
Sometimes users encounter a problem when a recording of a conversation is not saved or files are corrupted.
| Problem. | Reason. | Decision |
|---|---|---|
| The records don't appear in the folder. | No recording permissions | Check the permissions for the Phone app in Settings → Apps → Permissions |
| Files are damaged. | Lack of memory during recording | Clear the memory or transfer the records to SD-map |
| The record is cut off. | Time limit in firmware | Use third-party applications without restrictions |
| No sound on the record. | Locking the microphone at the OS level | Turn off Do Not Disturb or Energy Saving mode |
If the problem persists, try resetting the phone app settings**:
- Go to Settings → Applications → Phone → Storage.
- Click Clear Data and Clear Cache.
- Reset the device.
How to Protect Records from Loss or Leakage
Records of conversations may contain sensitive information, so they need to be protected.
- 🔒 Encryption: Use applications like Cryptomator or ES File Explorer (with encryption) to protect the folder with records.
- 🌐 Cloud reservation: Set up automatic download of records in Google Drive or Mi Cloud (enable Autoboot in the Recorder settings»**).
- 📱 Hidden folders: Move your records to a hidden folder (like.nomedia) or use apps like Hide It Pro.
- 🔄 Backups: Regularly copy files to a PC or external drive.
⚠️ Note: In some countries, recording conversations without the consent of the interlocutor is prohibited by law.
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The most reliable way to protect records is a combination of local encryption and cloud redundancy, which minimizes the risk of data loss when your phone breaks or resets.