Where Xiaomi Stores Call Records: 5 Ways to Find and Save Conversations

Have you recorded an important conversation on Xiaomi but can't find a file? Or accidentally deleted a record and want to restore it? In this article, we'll look at all the possible locations for storing call records on Xiaomi smartphones, from standard MIUI folders to hidden directories of system applications. We'll look not only at where to look, but also how to export files correctly so that they do not disappear after resetting or updating the firmware.

The problem with finding records arises from the fact that Xiaomi uses different storage paths depending on the version of MIUI, the phone model (Redmi Note 12 Pro+, POCO X5, Xiaomi 13T, etc.) and even the firmware region. In addition, some records can be stored not in the memory of the phone, but in the Mi Cloud cloud — and many users do not know about this.

1. Standard place of storage of records in MIUI

In most cases, the call records on Xiaomi are saved in the folder. /storage/emulated/0/MIUI/sound_recorder/call_rec. This path is relevant for firmware MIUI 12–14 Most of the current models, including the Redmi Note 11/12, POCO F4/F5 and flagship Xiaomi 13/14. But there are nuances:

• 📁 On some devices, the folder may be called CallRecorder instead of call_rec.
• 🔍 If you are using dualities SIM-cards, records can be divided into subfolders with numbers sim1 and sim2.
• 📱 On older models (e.g. Redmi) 9A or POCO M3) path may be different: /storage/emulated/0/Recorders.
• 🔒 Files have the extension.amr or.mp3 and are named by pattern: Call_YYYYMMDD_HHMMSS_Number.amr.

To open this folder:

1. Connect your phone to your PC through USB-cable (select File Transfer Mode).
2. Or use any file manager on your phone (such as Mi File Manager or Solid Explorer).
3. Go on the path of internal memory → MIUI → sound_recorder → call_rec.

💡

If the folders sound_recorder No, check the call record settings: you may have disabled the save in Settings → Annexes → Calls. → Recording of conversations.

2. Alternative storage routes depending on the model

Not all Xiaomi smartphones follow the same standard, and here is a table of storage paths for different MIUI lines and versions:

If your model is not in the table, try searching for the file manager:

1. Open the Mi File Manager (or other conductor).
2. Click on the magnifying glass icon (search) and enter call_rec, CallRecord or.amr.
3. Sort the results by date of change - fresh records will be at the top.

3. How to find records through the system application "Calls"

Many users don't know that the standard Phone app on Xiaomi has a built-in entries section to get there:

1. Open the Calls app** (Tube icon).
2. Tap on three points (⋮) top-right.
3. Select the item "Conversation Recordings" (or "Call Recordings" in English firmware).
4. All saved conversations with the ability to listen and export will be displayed here.

Please note:

• 🔄 In some firmware, the section is hidden - it must be enabled in the settings: Settings → Annexes → Calls. → Recording of conversations → Show me on the menu.
• 📤 From here you can immediately send a record via Telegram, WhatsApp or save it to the cloud.
• ⚠️ If the record is not played directly in the application, try to copy the file to another folder - sometimes access rights are lost.

4.Search for records in the Mi Cloud cloud

If you enabled sync with Mi Cloud, your records could automatically be uploaded to the cloud.

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Make sure that the call record synchronization slider is active.
3. Go to i.mi.com and log in.
4. In the Devices section, select your smartphone and find the Call Records tab.

⚠️ Note: Cloud records are only stored for 30 days if you have a free Mi Cloud account. After that, they are automatically deleted. To save them forever, download files to your PC or another cloud (Google Drive, Yandex Disk).

If there are no records in the cloud, but sync is enabled, try:

• 🔄 Forced to update data: in Mi Cloud on the phone tap on three points → Update.
• 📡 Check your internet connection – records are only downloaded via Wi-Fi (by default).
• 📥 Manually upload records: open the Call Records section of the Calls app and click Download to the cloud.

5. Recovering deleted call records

If you accidentally delete a record, you can try to restore it.

Check the Recycle Bin in the File Manager (.Trash folder)

Use a recovery program (for example, DiskDigger or Recuva on PC)

View backups in Google Drive (if automatic backup is enabled)

Check out the Mi Cloud (Basket section)->

For recovery via PC:

1. Connect your phone to your computer and enable USB Debugging (Settings → About Phone → MIUI Version → 7 times tap to turn on Developer Mode).
2. Install Recuva or EaseUS Data Recovery.
3. Select the phone’s internal memory as a scan drive.
4. Look for files with.amr,.mp3,.3gp extensions.

The chances of recovery depend on:

• ⏳ Time since the deletion (the earlier you start, the better).
• 📱 Phone activity after deletion (recording new files reduces the chances of a phone being deleted).
• 🔧 Memory type: on UFS 3.1 (Xiaomi flagships 13/14) Recovery is more difficult than on eMMC (budget models).

⚠️ Warning: Do not install recovery software on your smartphone, it can overwrite deleted data. Use only PCs!

6. Call recording settings: how to turn on and where files are stored

If the records are not saved at all, check the settings:

1. Open Settings → Applications → Calls → Record conversations.
2. Make sure that the Record slider is automatically turned on.
3. Choose which calls to record: 📞 All incoming and outgoing; 📵 Only incoming; 🔢 Only from certain numbers (black/white list).

Recording folder

SD-map

On MIUI 14 firmware for the global version (EEA), call recording may be disabled by default due to privacy laws. To activate it, go to Settings → Additional → Special Features → Call recording and enable permission.

If there is no recording option at all, this may mean:

• 📵 Your firmware is Chinese (without Google services), where the recording function is blocked.
• 🔧 You have custom firmware installed (like LineageOS) where the standard Calls app is replaced.
• 📱 The phone model does not support recording (rarely, but it happens on some of the phone models). POCO European market).

💡

On Xiaomi with MIUI 14, call recording can conflict with apps like Truecaller or WhatsApp Business. If records are broken or not saved, temporarily disable those programs.

7. Third-party recording apps: where they store files

If you use alternative recording programs (e.g. Cube Call Recorder, ACR, Boldbeast), the files will be stored in their own folders.

To find the files:

1. Open the file manager and enable the display of hidden folders (in Mi File Manager: Settings → Show hidden files).
2. Go to /Android/data/ and find the folder with the name of the application package (e.g. com.cube.callrecorder).
3. Copy files to a safe place – when you delete the application, they will disappear!

FAQ: Frequent questions about Xiaomi call records