Have you been looking for a recording of an important conversation on your Xiaomi Redmi Note 10, but can’t find it? This problem is familiar to many Xiaomi smartphone users — standard MIUI call recording features don’t work clearly, and files often hide in unexpected folders. In this article, we’ll look at all possible storage locations, including hidden system directories, cloud services, and third-party applications.
The Redmi Note 10 (mojito/sunny) feature is that call recording can be disabled by default due to regional restrictions or firmware versions, and the location of files often changes after the MIUI update, and we analyzed all current software versions (including MIUI 14 and HyperOS) and collected working methods for finding records from basic to advanced.
1. Standard place of storage of records in MIUI
If you used the built-in call recording feature (activated by a button during a call), the files are saved by default to the Rec or Recordings folder on the internal drive.
/storage/emulated/0/Rec/
or
/storage/emulated/0/Recordings/CallRecord/In the new versions MIUI (starting MIUI 12.5) records can be automatically sorted by date in subfolders of the form 2026-05. The files are formatted.m4a or.amr and named by template: Record_YYYYMMDD_HHMMSS.
- 📁 Rec folder – the main storage location for MIUI 11–13.
- 📁 folder Recordings/CallRecord — relevant MIUI 14+ HyperOS.
- 🔍 Search by name: Use the built-in file manager search on request.m4a or.
⚠️ Note: In some regions (e.g. EU), call recording is disabled at the firmware level due to privacy laws. If Rec is not available, check your phone settings or use third-party solutions.
2. How to enable call recording if the function is hidden
On the Redmi Note 10, the recording button can be hidden in the settings of the Phone app to activate it:
- Open the Phone app.
- Tap it on three points (⋮) top-right → Settings.
- Select the Recording of conversations (or Call recording in English firmware).
- Turn on the Automatic Recording switch or Record manually.
If you don't have a record, your firmware doesn't support the function.
- 🔄 Update. MIUI Up to the latest version (check in Settings) → The phone. → Updating the system).
- 🌍 Change region to India or Russia in settings (reset may be required).
- 📱 Install an alternative dialer (such as Truecaller or Cube Call Recorder).
Check the version of MIUI in Settings → About the phone
Activate the recording in the settings of the Phone application
Make sure your phone has enough memory (records take ~1MB/minute)
Set exceptions for system applications in Settings → Annexes → Permits-->
3. Search for records through the file manager
If the standard folders are empty, the records may have been saved in alternate locations. Use Xiaomi's built-in Files (or File Manager) to search:
- Open the Files app.
- Go to the Category tab → Audio.
- Sort files by date (Recently added).
- Listen to the file with the names of the species call_... or rec_....
Alternative ways in which records can be stored:
| folder | Description | MIUI version |
|---|---|---|
| /MIUI/sound_recorder/call_rec/ | Older versions of MIUI (up to 12) | MIUI 9–11 |
| /Android/data/com.android.providers.media/ | System records (root rights required) | Anybody. |
| /DCIM/.thumbnails/ | Backup copies of miniatures (rarely) | MIUI 12+ |
| /Download/CallRecords/ | Records from third-party applications | Anybody. |
Critical detail: If you used the WhatsApp (Telegram) recording feature, the files are stored in their own folders, such as /WhatsApp/Media/WhatsApp Voice Notes/.
4. Recovering deleted call records
If the records have been deleted, you can try to restore them using specialized utilities.
- 🛠️ DiskDigger scans internal memory for deleted audio files.
- 🔍 Recuva (via PC) – requires a phone connection in mode MTP.
- ☁️ Google Drive – Check the Recycle Bin if the records are synced.
The recovery algorithm through DiskDigger:
- Install the app from Google Play.
- Select the Basic Scan (without root).
- Mark the file types: Audio (M4A, AMR, 3GP).
- Wait until the scan is completed and save the files found.
⚠️ Warning: Do not install recovery software on the same partition where records were stored, this will reduce the chances of success. SD-map.
Why can't the records be restored?
5. Third-party applications for recording and storing calls
If the built-in feature doesn't work, consider alternative apps.The best options for the Redmi Note 10 are:
| Annex | Features | Storage folder |
|---|---|---|
| Cube Call Recorder | Record both sides of the conversation, cloud backup | /CubeBackup/ |
| Truecaller | Automatic recording + blocking spam | /Truecaller/Recordings/ |
| Call Recorder – ACR | VoIP (WhatsApp, Viber) support | /ACR/ |
| Automatic Call Recorder | Flexible recording quality settings | /CallRecordings/ |
Before installing, check the application permissions:
- 📞 Access to telephone calls (required).
- 🎤 Recording audio.
- 📁 Storage (to save files).
Important: Some apps (like Cube Call Recorder) require activation in Android settings as the default app for calls. Go to Settings → Apps → Default App Management → Phone to do this.
💡
If the recording is interrupted or not saved, disable battery optimization for the recorder app. To do this, go to Settings → Battery → Battery Optimization, find the application and select No Limits.
6. Cloud services and recording synchronization
MIUI can automatically upload call records to the Mi Cloud if sync is enabled to check:
- Open your Settings → Xiaomi Account → Mi Cloud.
- Make sure that sync for Call Recording (or Call Recordings) is enabled.
- Go to i.mi.com, log in and check the Devices section. → [Your Redmi Note 10] → Files.
Alternative cloud services for backup records:
- ☁️ Google Drive – Manual download through file manager.
- 📤 Dropbox/OneDrive — Automatic synchronization through applications like FolderSync.
- 🔗 Telegram – sending records to yourself in Save Messages.
⚠️ Note: When using Mi Cloud, records can be stored in a compressed format (e.g., in a compressed format,.m4a For high quality, set up a third-party recorder to save in.mp3 128 kbps bitrate+.
7.Redmi Note 10 call recording problems and solutions
Redmi Note 10 users often experience typical problems recording conversations, and here are the most common ways to fix them:
| Problem. | Reason. | Decision |
|---|---|---|
| No record button in the phone application | Regional restrictions of MIUI | Change region to India in Settings → Additional → Region |
| Recording ends in 30 seconds. | Battery Optimization for a Recorder App | Turn off optimization in battery settings |
| Only my voice is heard. | Android 10+ Limits for Recording Both Interviewers | Use circumvention apps (such as Cube Call Recorder) |
| Record files damaged. | Lack of memory or file system error | Check Memory for Errors Through Settings → Memory → Cleanup |
If after the MIUI update, the recording stopped working:
- Reset the settings of the Phone application in Settings → Apps → Phone → Storage → Reset.
- Clear the cache of system applications through Security (embedded Xiaomi software).
- Check if Google Play is blocking the security (turn it off temporarily).
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On the Xiaomi Redmi Note 10 with Android 11+, standard call recording may not work as well due to Google’s privacy policy. Use third-party recorders with MediaProjection API support for reliable operation.