Where to store phone records on Xiaomi Redmi 9 Pro: the complete guide

Why Call Records Can Disappear From Your Phone

With the Xiaomi Redmi 9 Pro, this situation occurs more often than you think, because the manufacturer does not always obviously place the records files in standard folders - their path depends on the version of the MIUI firmware, the settings of the Phone application, and even on the method of writing (automatic or manual).

Another common problem is factory resets or system upgrades, where records can move to a different directory or disappear from the visible memory altogether. Fortunately, 90% of files remain on the device — you just need to search correctly. In this article, we'll look at all possible storage locations, including hidden folders and backups.

Method 1: Standard folder of MIUI records

By default, Redmi 9 Pro saves conversation records in the system folder, but its location depends on the version of MIUI:

• 📁 For MIUI 12–14: /storage/emulated/0/MIUI/sound_recorder/call_rec/
• 📁 For MIUI 11 below: /storage/emulated/0/Recorders/CallRec/
• 🔍 How to find: Use any file manager (e.g. Mi File Explorer) and enable the display of hidden folders in the settings.

If there is no folder, check the settings of the Phone application:

1. Open the phone. → ⋮ (three-point) → Settings → Recording of conversations.
2. Make sure the “Save Records” option is enabled.
3. Check the save path – it can be changed manually (for example, to a memory card).

⚠️ Note: If you use Google Drive for backup, records can be automatically deleted from your phone after uploading to the cloud. → Accounts. → Google → Backup.

Check the recording settings in the Phone app | Make sure your phone has enough memory | Try searching for records by file (extension.amr or.mp3) | Check cloud services (Google Drive, Mi Cloud)

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Method 2: Search through the system file manager

If standard folders don’t work, use the built-in Mi File Explorer (or third-party ones like Solid Explorer):

1. Open the file manager and go to the root directory (/storage/emulated/0/).
2. Enable the display of hidden files (in Mi File Explorer: ⋮ → Settings → Show hidden files).
3. Type in the search bar query:.amr or.mp3 – records usually have such extensions.

Notice the folders:

• 📂 /MIUI/voice_recorder/ — This can be used to store voice recordings.
• 📂 /Android/data/com.android.providers.media/ — Sometimes the records are duplicated here.
• 📂 /Download/ — If you have manually saved files.

Tip: If files are found but not played back, try renaming them.mp3 or opening them via VLC Player, which supports rare formats.

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If the recording is interrupted or not fully saved, check for files with the.amr.tmp extension – these are temporary copies that can be restored through special utilities (for example, Recuva for PC).

Method 3: Recovering Deleted Records

If the records have been deleted, you can try to restore them using specialized programs.

Important: After deleting the records, DO NOT save new files to your phone - this reduces the chances of recovery. If you have root access, use Undeleter Recover Files & Data - it scans the deep layers of memory.

⚠️ Warning: Recovery programs may require shutdown MIUI Optimization (in the developer settings) Without it, some utilities won’t see the phone’s internal memory.

Yes, and I couldn't recover |Yes, but I found them myself |No, I always back up |I don't record conversations-->

Method 4: Checking Cloud Storage

Xiaomi Redmi 9 Pro can automatically upload records to the cloud if sync is enabled.

• 🌥️ Mi Cloud: Go to Settings → Accounts. → Mi Cloud → Backup: Records may be stored under “Other data».
• 🌥️ Google Drive: Open the app and find the CallRec or Sound Recorder folder.
• 📤 Telegram/Watsap: If you sent the recordings to yourself or in chat rooms, check the history of messages.

To enable automatic upload of records to the cloud:

1. Open your Settings → Accounts → Mi Cloud
2. Select "Backup» → «Settings».
3. Activate the "Talk Records" option (if available).

Method 5: Alternative applications for recording

If standard methods don't work, try third-party applications to record calls. They often save files to more obvious folders:

• 📱 Cube ACR: records are kept /CubeACR/, Supports cloud synchronization.
• 📱 Call Recorder by Lovekara: folder /CallRecorder/, There's a built-in search for records.
• 📱 Truecaller: If you have this number determinant installed, records can be in /Truecaller/Recordings/.

Before installing, check the permissions of the application – it must request access to:

• 🎤 Microphone,
• 📞 Call log,
• 💾 Warehouse.

⚠️ Note: In some countries (for example, in Russia), recording conversations without the consent of the interlocutor may violate the law On Personal Data (152-FZ.

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The side of the app often offers more features than a standard MIUI notebook: automatic voice decryption, cloud storage, and password protection.

How to Prevent Loss of Records in the Future

To avoid losing important conversations, follow these rules:

1. Set up automatic backup: in Settings → Additional → Backup and Reset, select Automatic Backup and add a folder with records.
2. Use the cloud: Enable sync with Google Drive or Mi Cloud (see section above).
3. Export important records: regularly copy files to a PC or external drive.
4. Check your recording settings: After the MIUI update, they may be reset.

If you often record business conversations, consider buying a voice recorder with a phone call recorder (like the Sony ICD-UX570) that connects via Bluetooth and saves records to a separate device.

FAQ: Frequent questions about recordings on Redmi 9 Pro