Did you have an important phone conversation on Xiaomi Redmi 10, turned on the record, but now you can't find the file? Or suddenly found that the automatic call records disappeared somewhere after the MIUI update? This problem is familiar to many owners of Xiaomi smartphones - standard folders for storing records are often hidden, and the recording settings are scattered across different menus.
In this article, we will not just show where the recordings of conversations on Redmi are stored. 10 (including hidden system folders, but also explain why they may disappear, how to recover deleted files and what settings you need to check to make the recording work stable. MIUI 12/13/14 β It depends on where and how audio files are stored.
If you've tried to search for records in a gallery or file manager without success, don't panic. In 80% of cases, files are just in non-obvious places, and their absence in standard folders is due to the peculiarities of MIUI. Next, we will analyze all possible scenarios, from basic to the most complex.
1. Standard storage location: Recorder folder
The first thing to check is the Recorder folder (or the Russian firmware records), which is where all call records are saved by default if you used the built-in recording feature in the Phone app.
How to get there:
- π Open the Files app (yellow folder icon).
- π In the search box, enter Recorder or Records.
- π Go to the folder found β there should be files with the names of the type Recording_20260515_143022.mp3 (date and time of conversation).
If the folder is not there or it is empty, it can mean:
- β The recording was not turned on at the time of the call (check the settings below).
- β The files were deleted automatically (in MIUI There is a function of cleaning old records).
- β Records are retained elsewhere (see the following sections).
β οΈ Attention: In the firmware MIUI 14+ The Recorder folder can be hidden. To see it, in the file manager, click three dots in the upper right corner. β Settings β Show hidden files.
2.Alternative folders: MIUI Sound Recorder and CallRecords
If there is nothing in the Recorder folder, check the other two standard locations where MIUI can save records:
- folder MIUI/sound_recorder (for recordings through the Dictator applicationΒ»):
- CallRecords folder (for automatic call recording):
To get into these folders:
- π± Open any file manager (e.g., Mi File Manager or Total Commander).
- π In the address bar, enter the path manually (see above) or go along the chain: Internal memory β MIUI β sound_recorder.
- π If the folder is not, then the records are saved elsewhere or the recording function is disabled.
Important: In some regional firmware Xiaomi, the CallRecords folder may be called CallRecording or VoiceRecords. Files may also have the.amr extension instead of.mp3, which is normal for MIUI.
| folder | Way | Type of record | File format |
|---|---|---|---|
| Recorder | /storage/emulated/0/Recorder/ | Manual recording in the phone app | .mp3 or.amr |
| MIUI/sound_recorder | /storage/emulated/0/MIUI/sound_recorder/ | Recordings through Dictaphone | .mp3 |
| CallRecords | /storage/emulated/0/CallRecords/ | Automatic call recording | .amr (less commonly.mp3) |
| Download/CallRecord | /storage/emulated/0/Download/CallRecord/ | Records from third-party applications | Anybody. |
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If you connect Redmi 10 to your computer via USB but donβt see the folders with the records, turn on the file transfer mode (MTP) in the notification curtain.
3.How to check if call recording is enabled
If you don't find the records, maybe the feature just wasn't activated. In MIUI, the call recording setting is hidden deep in the menu and may vary depending on the firmware version.
Instructions for Xiaomi Redmi 10:
- Open the phone application (pipe icon).
- Click on the three dots in the upper right corner β Settings.
- Select the Recording of conversations (or Call recording in English firmware).
- Make sure the Automatic Record switch is on (blue).
- Set up the rules of the record: π Record all calls β for all contacts. π₯ Selective entry β only for certain numbers. π« Do not write - if the function is disabled.
If there is no record of conversations on the menu, it may mean:
- β οΈ Your firmware. MIUI does not support call recording (relevant to European versions due to laws) GDPR).
- β οΈ The feature is hidden due to regional restrictions (for example, in India or China, records can be blocked).
- β οΈ You have a third-party call app (like Google Phone) that canβt record conversations.
Is automatic recording enabled in Phone | Correctly selected contacts for recording | Is there enough space on the phone (at least 1 GB) | Is the recording disabled in the security settings-->
4.Where to look for records if a third-party application is used
Many Redmi 10 users install alternative applications to record calls, such as Cube Call Recorder ACR, Call Recorder by Lovekush or Boldbeast, which store files in their folders, which are often hidden from the standard file manager.
Typical storage locations for popular applications:
- π Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/
- π Boldbeast: /storage/emulated/0/Boldbeast/
- π Call Recorder by Lovekush: /storage/emulated/0/CallRecords/Lovekush/
- π Truecaller: /storage/emulated/0/Truecaller/Recordings/ (if the recording is enabled in the settings)
If you donβt remember which app you used, try the following:
- Open Settings β Applications β Application Management.
- In the search, enter a record or call β this will help you find all the programs associated with the record.
- Go to the settings of each application you find and see the file saving path (usually in the Storage or Recording Settings section).
β οΈ Note: Some write apps (e.g. Boldbeast) require manually specifying the save path when you first start.If you haven't set it up, files can be saved to a temporary folder and automatically deleted after restarting.
5. Recovering Deleted Records of Conversations
If the records are missing from the folders, you can try to restore them. Xiaomi Redmi 10 has two features that complicate this process:
- Automatic Cleanup: MIUI can delete old records (over 30 days) to free up space.
- Encryption: In some firmware, records files are encrypted and not restored by standard utilities.
Recovery (from simple to complex):
- ποΈ Recycle Bin in File Manager: Open Mi File Manager β Basket β Check if there are any deleted records (retained for 15 days).
- π Restore via Google Drive: If you have backup enabled, check the folder Backup/CallRecords Google Drive.
- π οΈ Special programs: Use DiskDigger, Recuva (on PC) or GT Recovery (for Android) Important: Don't save new files to your phone until you recover!
- π§ ADB-Commands (for advanced): If the entries have been deleted recently, you can try to restore them via adb pull from the folder. /data/com.android.providers.media/.
Critical: If you use recovery software, immediately after deleting your records, disconnect your phone from the Internet and do not install new applications. Each new record on internal memory reduces the chances of successful recovery.
How to Recover Records Through ADB
6.Why records may be missing and how to fix it
Xiaomi Redmi 10 users often experience call records suddenly disappear, and here are the main reasons and ways to fix them:
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not retained. | There's not enough room on the phone. | Clear the cache and delete unnecessary files (minimum 1 GB of free space) |
| Files are empty (0 KB) | Failure during recording | Restart your phone and check the microphone (call another number and check if you can be heard) |
| Records disappear after a day | Automatic cleaning is on | Open Settings β Storage β Cleanup and turn off automatic deletion of records |
| No sound on the record. | MIUI restrictions for some regions | Install a third-party recording app (e.g. Cube Call Recorder) |
| Records are kept in an unknown format | Codec failure | Try to play the file through VLC Player or convert to.mp3 via Online-Convert. |
If the problem is not solved, try the following steps:
- Update your MIUI firmware to the latest version (sometimes the recording bugs are patched).
- Reset the settings of the Phone app: Settings β Apps β Phone β Storage β Clear the data.
- Check if the recording is blocked by antivirus or Google Play Protection (in the security settings, turn off scanning for the recording application).
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If the records are no longer saved after the MIUI update, try rolling back to the previous firmware version or install custom recovery (such as TWRP) for manual recording management.
7 How to transfer records to a computer or cloud
To avoid losing important records, it is recommended to regularly copy them to your PC or cloud storage.
Method 1: Through USB-cable
- π± Connect Redmi 10 to your computer.
- π In the notification curtain, select File Transfer Mode (MTP).
- π On PC, open the phone folder and find Recorder or CallRecords.
- π€ Copy files into any folder on your computer.
Method 2: Through the Cloud (Google Drive, Mi Cloud)
- π± Open the Files app on your phone.
- π Find the folder with records and select the necessary files.
- βοΈ Press Share. β Save it to the cloud. β Choose Google Drive or Mi Cloud.
- π Make sure the files are downloaded (check through the browser on PC).
Method 3: Automatic synchronization (for advanced)
If you record conversations frequently, set up automatic cloud uploads:
- Install the FolderSync or Automate app.
- Create a task to copy files from /Recorder/ to Google Drive every day.
- Set up notifications about successful download.
β οΈ Note: When transferring recordings via instant messengers (Telegram, WhatsApp), the sound quality may deteriorate due to compression. For important files, use only direct cable transmission or the cloud.