Where on Xiaomi saves conversation records: a full guide to search and setup

Why Call Records Are “Disappearing” and Where to Look for Them First

You've turned on a call recording on Xiaomi, but you can't find a file after the call is over? This problem is familiar to many smartphone users on MIUI, the brand's brand shell, because the system by default hides audio files in non-obvious folders, and sometimes doesn't save them at all because of conflict with security settings or access rights. In this article, we'll look at all possible storage locations, including hidden directories, cloud services, and alternative recovery methods.

The MIUI feature is that the path to files can vary depending on the firmware version (from MIUI 12 to MIUI 15) and the device model. For example, on the Redmi Note 10 Pro, the records are in one place, and on the POCO F5 they are in another. In addition, if you use third-party recording applications (like Cube ACR or Call Recorder), the files can be saved in completely different folders. We analyzed all the scripts and put them together into a single instruction.

Before you start searching, make sure that the recording was done at all. In some regions (e.g. the EU), the default call recording function is disabled due to legal restrictions, and you can check this in the Phone settings - if you do not have an option, you will need to install an alternative dialer.

Standard location of MIUI records: official path

In most cases, the call records on Xiaomi are stored in the device’s internal memory along the following path:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

Alternatively, the new MIUI 14/15 version is available.

/storage/emulated/0/Recordings/CallRecord/

To get there:

1. Open any file manager (e.g., the standard Files or MiXplorer).
2. Go to the Internal Storage (Internal Storage) section.
3. Find the MIUI or Recordings folder (depending on the firmware version).
4. Open the subfolder. call_rec CallRecord – you should have files in.amr format or.mp3.

If the folder is not, check:

• 🔍 Recording settings: You may have disabled saving in your phone → Settings → Recording of conversations.
• 📱 Model of the device: on some POCO Black Shark path may be different (see table below).
• 🔄 Update MIUI: After the firmware update, the folder sometimes “moves” to another place.

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If the folder call_rec Empty, try restarting your phone – sometimes files appear after a reboot.

Table: Ways to entries for popular Xiaomi models

We tested more than 20 devices and compiled a summary table with the current storage paths. Please note that on some models (for example, Xiaomi 13 Ultra) files can be duplicated in the Mi Cloud.

If your model is not in the table, try searching the file manager, and type in the search box the extensions.amr,.mp3 or.m4a, which are the most common formats for recording calls.

How to Change the Call Records Saving Folder

By default, MIUI doesn't allow you to choose a folder to save records, but there are workarounds, and the most reliable way is to use a third-party application to write, for example:

• 📱 Cube ACR (allows you to select a folder, but requires root rights to record both interlocutors).
• 🎤 Call Recorder by Lovekara (Saves files to the /CallRecordings/).
• ☁️ OTT Call Recorder (automatically uploads records to Google Drive).

If you want to leave the standard Phone app but redirect files to another location, follow the following steps:

Download a file manager with FTP support (e.g. Solid Explorer)

Connect to your PC via Wi-Fi (turn on) FTP-server in manager settings)

Copy the folder. call_rec in the right place (for example, in the SD-map)

Create a symbolic link (root or ADB required)

Reset the device-->

For advanced users, there is a way through ADB (Android Debug Bridge) to open the command line on your PC and do:

adb shell


su




-s /storage/emulated/0/MIUI/sound_recorder/call_rec /storage/emulated/0/ New folder /call_rec

This command will create a symbolic link, and all new entries will automatically appear in the specified directory. Note: after the MIUI update, the link may be reset, and the procedure will have to be repeated.

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Symbolic links are the only way to redirect posts without root rights, but they don’t work on all versions of MIUI.

Why the records are not saved: 5 main reasons

If you are sure that the recording was conducted, but there are no files, the problem may lie in one of the following factors:

1. No recording rights: Android 10+ does not allow apps to record calls without notifying the other person.
2. Energy saving conflict: MIUI aggressively closes the background processes. Add the Phone app to battery exclusions (Settings → Battery → Battery Optimization).
3. Full memory: If the device has less than 100 MB of free space, the records may not be saved. Clear the cache or transfer files to the computer. SD-map.
4. Regional restrictions: In some countries (e.g. the United States), call recording is prohibited at the firmware level, so you can change the region to India or Russia in settings.
5. App crash: Reinstall the Phone update through Settings → Apps → App management → Phone → Remove updates.

A common mistake users make is trying to record a call through Google Phone (dialer from Google), which doesn't support this feature on Xiaomi.Bring back the standard Phone app from MIUI to make the record work.

How to Recover Deleted Records of Conversations

If you accidentally delete a record, don't despair, you can restore it with specialized utilities, and the rule of thumb is, don't write new files to your device so you don't erase the deleted data.

Recovery methods:

• 🔄 Through File Recovery: Apps like DiskDigger or Recuva (for PCs) scan memory for file residues: ~60% for recently deleted records.
• ☁️ Mi Cloud: If sync is enabled, check the Records folder in the cloud (Settings) → Mi Account. → Mi Cloud → Records).
• 📱 Local backup: MIUI Sometimes they make backup copies of /MIUI/backup/AllBackup/. Look for files with the.bak extension.

For recovery via PC:

1. Connect Xiaomi to your computer in File Transfer (MTP) mode.
2. Start Recuva and select the Audio file type.
3. Specify the path /storage/emulated/0/ for deep scanning.
4. After searching, mark files with the.amr or.mp3 extension and click Restore.

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If the record was deleted long ago, try to restore it via ADB with the command adb pull /data/data/com.android.providers.media/databases/external.db – in this database, the file metadata can be stored.

Alternative ways to record and store calls

If the standard MIUI feature doesn’t suit you, consider alternative solutions:

For enterprise users, the best solution would be CallRec Lite, an app that supports VoIP and encrypts records. /CallRec/Lite/ and allows them to be exported to ZIP-password-archive.

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Using third-party applications may violate the laws of your country. Before recording, notify the interlocutor of the conduct of audio recording.

FAQ: Frequent questions about recording conversations on Xiaomi