Where Xiaomi Redmi Note 10 Stores Call Records: A Complete Guide to Memory Cards and the Cloud

Have you turned on a call recording on the Xiaomi Redmi Note 10 but can't find the file? Or suddenly found that old records are missing? The problem is that the smartphone stores audio files of calls in non-obvious folders, and their location depends on the version of MIUI, the settings of the Phone app, and even the SIM card model. In this article, the exact paths to the files, how to back them up and solve the typical problems with the disappearance of records.

The Redmi Note 10 (mojito/sunny) is a feature that supports both internal memory and microSD call recording, but uses hidden system folders by default, so if you haven't changed your settings, files can be hidden in one of three places, and we'll show you all the options, and we'll also look at why records are sometimes automatically deleted after 30 days, and how to turn it off.

1. Standard Storage: MIUI folder in internal memory

By default, the Xiaomi Redmi Note 10 saves calls in internal memory along the way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open any file manager (such as Xiaomi Files or Solid Explorer).
2. Go to the Internal Drive section (not to be confused with the SD-card).
3. Find the file. MIUI → sound_recorder → call_rec.

The files here are.amr or.mp3 (depending on the version MIUI) name rec_20260515_143022.amr, where:

• 📅 20260515 – Recording date (year/month/day).
• ⏰ 143022 – Time (hours/minutes/seconds).

⚠️ Attention: If the folder call_rec empty, check the settings of the phone application - perhaps the records are saved on the SD-It's a map or a cloud.

Tip: to quickly find a folder, use the search in the file manager on request call_rec.

Alternative seat: SD-card (if included in the settings)

If you have chosen to save to microSD in your call record settings, the files will lie down the path:

/storage/{SD_CARD_ID}/MIUI/sound_recorder/call_rec/

Where {SD_CARD_ID} — unique identifier of your card (for example, 1234-5678). To find the folder:

• 🔍 Open the file manager and select the section SD-map.
• 📁 Look for the file. MIUI → sound_recorder → call_rec.
• 🔄 If the folder is not available, check if the card entry is disabled in the settings (see section 4).

Important: when extracted SD-cards without safely disabling the records files may be corrupted.Always use the "Extract" option in the notification curtain.

3. Cloud Storage: Mi Cloud and Google Drive

With MIUI 12.5+, Xiaomi has added the ability to automatically upload call records to the Mi Cloud to check if this feature is enabled:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Scroll to the Sync section and find the Call Record item.
3. If the switch is active, the files are duplicated to the cloud.

Access to records in Mi Cloud:

• 🌐 Go to i.mi.com from your computer.
• 📁 Go to the Devices section → [Your Redmi Note 10] → Call records.
• ⏳ Files can be delayed up to 24 hours.

You can also manually upload the recordings to Google Drive:

1. Open the folder with the records (see section 1 or 2).
2. Select Files → Click Share → Select Save to Google Drive.

⚠️ Caution: Cloud Copies Take Place in Your Mi Rate Cloud/Google If you exceed the limit, the new records will no longer sync.

4 How to Change the Place of Records Preservation

By default, the Redmi Note 10 saves the records in internal memory, but this can be changed:

1. Open the phone application (pipe icon).
2. Press three points (⋮) → Settings → Recording calls.
3. Select the item "Save Place".
4. Specify internal memory, SD-map or Mi Cloud.

If you're an option SD-card:

• 🔄 Reboot the phone.
• 📱 Check that the memory card is formatted as internal memory (in the storage settings).
• 🔧 Update the Phone app to the latest version on Google Play.

Check the vacant space on SD-card (minimum 1 GB)

Make sure that the memory card is not damaged.

Turn off the record to the cloud if you want to save locally

Reboot your phone after the changes-->

5.Why Call Records Disappear: 4 Causes and Solutions

Redmi Note 10 users often experience old records suddenly disappearing, and here are the main reasons and ways to eliminate them:

If the records are missing after the MIUI update, try:

• 🔄 Reboot the phone.
• 📱 Check the folder. MIUI/backup/call_rec — Sometimes files are moved there.
• 🔧 Reset the settings of the phone application (Settings) → Annexes → Phone. → Warehouse → Drop it).

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To avoid losing records, set up a weekly folder copy call_rec computer USB Wi-Fi (applications like AirDroid).

6 How to Retrieve Records of Calls to Computer

To transfer recordings to your PC, connect Redmi Note 10 to USB and follow the steps:

1. Unlock your phone and select File Transfer (MTP) mode in the notification curtain.
2. On your computer, open This computer → find the Redmi Note 10 device.
3. Go on the path of internal memory → MIUI → sound_recorder → call_rec.
4. Copy files to any folder on the PC.

If the telephone is not identified:

• 🔌 Try another one. USB-cable (original from Xiaomi).
• 🔄 Turn on Debugging. USB In Settings → The phone. → Version. MIUI (press 7 times) → Additionally. → For developers.
• 🖥️ Install Mi drivers PC Suite from the official website.

For mass copying, it is convenient to use Total Commander or Far Manager with a plugin for MTP.

7 How to turn on call recording if it is disabled

On some Redmi Note 10 firmware (especially in the European region), the call recording may be hidden to activate it:

1. Open the phone app.
2. Dial the code: ##6484##
3. In the menu that appears, select Enable call recording.
4. Reboot the phone.

If the code didn't work:

• 📱 Install an alternative call app (such as Truecaller or Cube) ACR).
• 🔧 Update. MIUI Update to the latest version (in some regions, the record is unlocked after the update).

⚠️ Note: In some countries (e.g. the EU), recording calls without the consent of the interlocutor may violate privacy laws.

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On firmware in India and China, call recording is enabled by default, and on global versions of MIUI, it often has to be activated manually.

Frequent Questions (FAQ)