Where Xiaomi Stores Call Records: All Possible Places and Recovery Ways

Have you turned on a call recording on Xiaomi but can't find a file now? Or have you accidentally deleted an important audio recording and want to restore it? The problem is that Xiaomi smartphones (including Redmi, POCO and Black Shark models) store call records in different places, depending on the MIUI version, device model and even the firmware region. In this article, we'll take a look at all possible locations, including hidden folders, cloud services and third-party apps, and explain why sometimes files "disappear" without a trace.

Let me warn you right away, if you used a built-in voice recorder to record a conversation (rather than specialized software), the chances of recovery are lower — MIUI often optimizes files like temporary files. But even then, there are ways to get them back. Let's start with the most obvious, standard folders.

1. Standard entries folder in MIUI: where to look by default

Most Xiaomi users do not even suspect that the smartphone has a built-in call recorder - it activates automatically when the function is turned on in the settings. By default, the records are saved in:

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — mainfolder MIUI 12–14.
• 📁 /storage/emulated/0/Recordings/Call/ — Alternative path for some regions (India, Europe).
• 📁 /storage/emulated/0/Android/data/com.android.providers.media/ — This can be the metadata of the records.

To open these folders:

1. Connect your phone to your PC via USB (select File Transfer Mode).
2. Use a Explorer (such as Total Commander or Google’s embedded Files).
3. Enable the display of hidden folders (in Total Commander: Settings → Display → Show hidden files).

⚠️ Attention: If the folder call_rec empty, but you have recorded exactly, check the settings of memory optimization in Settings → Memory. → Cleanup. MIUI You can automatically delete “old” records (older ones). 30 days) when space is scarce.

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If you don’t see the MIUI folder in the root directory, try updating the firmware – in MIUI 14, the path to entries changed to /storage/emulated/0/Recordings/.

2. Cloud Storage: How Xiaomi Syncs Records

Many users are surprised to find call records in the cloud — especially if they didn't turn on sync consciously.

• ☁️ Mi Cloud (if Sync entries in Settings is enabled) → Xiaomi account → Mi Cloud).
• ☁️ Google Drive (if you used the Google Phone app for calls).
• ☁️ OneDrive or Dropbox (when installing third-party recorders).

To check the cloud:

1. Open Settings → Xiaomi Account → Mi Cloud → Data Management
2. Find the Call Records section (may be called Audio or Other Files).
3. If there are no files, check the Recycle Bin – in Mi Cloud, deleted records are stored for up to 30 days.

⚠️ Note: If you have used duality SIM-maps, records can be divided into folders in the cloud, for example, in Mi Cloud, they will be marked as SIM1_Record_20260515 and SIM2_Record_20260515.

3 Third-Party Apps: Where to Look for Recordings from Cube Call Recorder, ACR, and Others

If you don't have a built-in MIUI recorder, you've probably installed third-party programs like Cube Call Recorder, ACR (Another Call Recorder) or Boldbeast, and these apps store files in their own folders, and the path depends on the settings:

• 🔧 Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/.
• 🔧 ACR: /storage/emulated/0/ACR/ (may be hidden).
• 🔧 Boldbeast: /storage/emulated/0/Boldbeast Call Recorder/.
• 🔧 Truecaller: /storage/emulated/0/Truecaller/Recordings/ (Only for Premium Users).

Features of third-party recorders:

• 📌 They can save records in formats.mp3,.amr,.wav or.3gp.
• 📌 Some applications (e.g. Boldbeast) allow you to manually select a save folder.
• 📌 V ACR Delete Protection – files are moved to a hidden folder.ACRPrivate.

⚠️ Note: Apps like Cube Call Recorder may conflict with built-in recorder MIUI. If both are enabled at the same time, the records will be duplicated but stored in different locations.

4. Hidden system folders: where MIUI hides temporary files

Xiaomi is known for "optimizing" the file system, and call records are no exception. Sometimes audio files end up in temporary folders that are cleared when you reboot or run out of memory.

• 🗃️ /data/data/com.android.providers.media/databases/ — There may be links to the records here.
• 🗃️ /storage/emulated/0/Android/data/com.miui.voicerecord/ — tape-filler.
• 🗃️ /storage/emulated/0/.thumbnails/ — Sometimes there are miniatures of records (with the extension.thmm).

Accessing these folders will require root rights or an ADB-enabled file manager (like FX File Explorer).If you don't know about ADB, it's best not to risk the wrong commands could damage the system.

⚠️ Attention: Folder /data/data/ It contains critical system files. Deleting or changing data here can cause the phone to reset to factory settings.

5 Recovery of Deleted Records: Programs and Services

If you deleted the post by accident, don't despair - it can be restored with specialized utilities.

• 🛠️ DiskDigger – Searches for audio files even after formatting (works without root, but with limitations).
• 🛠️ Recuva (PC) – Connect your phone in Mass Storage mode and scan the internal memory.
• 🛠️ EaseUS MobiSaver is a paid solution with a high percentage of recovery of.amr and.mp3.
• 🛠️ Mi PC Suite – the official utility from Xiaomi, sometimes finds files in backups.

Instructions for recovery with DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (requires root for deep search).
3. Filter the results for extensions.amr,.mp3,.wav.
4. Save the files found on SD-map.

⚠️ Warning: The more you use your phone after deleting the record, the lower your chances of recovery. MIUI It does not erase it immediately – it marks the memory area as “free”, and the data disappears only after overwriting.

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If the record was deleted less than a day ago, the chances of recovery are ~80%; after a week, less than 20%.

6 Why Records Disappear: 5 Reasons and How to Avoid It

Xiaomi users often experience call records disappearing for no apparent reason, and here are the main culprits:

• 🗑️ Auto-cleaning: MIUI Deletes files older than 30 days when activating memory optimization.
• 🔄 Update: When you upgrade to a new version MIUI temporary files may be reset.
• 📵 Factory reset: All local records are deleted without recovery.
• 🚫 Region restrictions: In some countries (e.g. the U.S.), call recording is prohibited at the firmware level.
• 🔋 Saving charge: In the mode of ultra-saving MIUI It may suspend the recorder.

How to prevent loss of records:

• ✅ Turn off Auto Cleanup in Settings → Memory. → Cleanup → Settings.
• ✅ Export important records regularly to your PC or cloud.
• ✅ Use third-party recorders with AutoSave to the cloud (e.g. Cube Call Recorder).
• ✅ Before the update MIUI Make a backup copy of the folder call_rec.

⚠️ Note: On Xiaomi models for the Chinese market (China) ROM) The built-in recorder may not work due to local laws, and then only the installation of the Global will help. ROM third-party software.

7. Features for different Xiaomi models

The path to the records and even the presence of a built-in recorder depends on the model of the phone.

On models POCO Redmi for the Global Market (Global) ROM) The path to the records may be different from the Chinese versions. 12 Pro+ file-store /storage/emulated/0/CallRecord/, And Xiaomi. 13 Ultra - in /storage/emulated/0/MIUI/voice_recorder/.

⚠️ Note: On phones with HyperOS (new firmware for Xiaomi) 14 The path to the recordings has changed. /storage/emulated/0/Recordings/Phone/. Old instructions for MIUI may not work!

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