The Xiaomi Redmi 9โs phone records can be used in a variety of situations, from fixing important business agreements to proving in contentious moments, but many users are faced with the problem of where the smartphone stores these audio files, how to find them in the chaos of folders. MIUI Why do they sometimes disappear after updates?This article will help you understand everything from standard storage paths to hidden system directories that are used to keep you safe. MIUI record-handle.
The Redmi 9 (M2003J15SC/M2004J19G) feature is that the location of records depends on the firmware version, the way you write (built-in voice recorder or third-party apps), and even regional settings. We analyzed all possible scenarios โ from MIUI 12 to MIUI 14 โ and collected current data for 2026.
Standard ways to store call records in MIUI
By default, Xiaomi Redmi 9 saves conversation records in system folders, which can be accessed through any file manager (including standard Files from Xiaomi).
- ๐ Internal memory: /storage/emulated/0/MIUI/sound_recorder/call_rec/ โ It stores records made through the built-in call recording function (not available in all regions).
- ๐ For MIUI 13/14: /storage/emulated/0/Recordings/Call/ โ A new path that emerged after the updates 2022โ2023 year-end.
- ๐ Third-party annexes: /storage/emulated/0/Android/data/[package]/files/ โ For example, for Cube Call Recorder ACR path /Android/data/com.nll.acr/files/.
If you don't find the folder call_rec or recordings, that could mean:
- โ๏ธ Call recording is disabled in the phone settings (see section below).
- ๐ The firmware has been updated, and the path to the files has changed (relevant for transitions from the MIUI 12 on MIUI 14).
- ๐๏ธ Records were deleted by the system when cleaning the cache or resetting settings.
To quickly find records, open the Files app, click on the search icon (๐) And you enter the request. call_rec.amr (standard audio file format) MIUI). If the search does not give results, check the hidden folders โ their display is included in the file manager settings.
How to turn on Redmi 9 call recording if the feature is missing
In some regions (e.g. the EU), call recording is disabled by default due to legal restrictions.
- Open the phone application (green handset).
- Press three points (โฎ) top-right โ Settings.
- Select a Conversation Record (if no item, see spoiler below).
- Activate the switch and select which calls to record: All, Only selected numbers, or All but selected.
What to do if the phone does not have a "Recording conversations" item?
After the function is enabled, the first entries will appear in the folder. /MIUI/sound_recorder/call_rec/. Files are saved in.amr format (to save space) or.mp3 (If high quality is selected in the application settings).
โ ๏ธ Note: In some versions MIUI Records are automatically deleted through 30 To avoid this, transfer the files to another folder (for example, /Downloads/Call_Records/) or turn off automatic cleaning in the Files application settings โ Cleanup โ Exceptions.
Why Call Records May Disappear and How to Recover Them
Redmi 9 users often face the problem of missing records.
| Reason. | How to prevent | Recovery method |
|---|---|---|
| MIUI Update | Create a backup copy of the folder call_rec before updating. | Use DiskDigger or Recuva to scan your internal memory. |
| Clearing the cache | Eliminate the folder with the records in the cleaning settings (Settings โ Memory โ Cleaning โ Exceptions). | Check the Recycle Bin in the Files app (stored for 15 days). |
| Resetting settings | Sync your recordings with Google Drive or Mi Cloud. | Recovery is impossible without a backup. |
| Damage to the file system | Check your memory for errors regularly (Settings โ Memory โ Check). | Connect your phone to your PC and use TestDisk. |
If the records are missing after the update, try:
- Check the /MIUI/backup/AllBackup/ folder โ sometimes the system saves backups before the update.
- Use ES Root Explorer (if the phone is rooted) to search /data/data/com.android.providers.media/.
- Install Call Recorder Backup from Google Play โ the app scans the memory for โlostโ records.
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To keep your records from getting lost, set up automatic sending of important email conversations. Go to Settings โ Cloud and Backup โ Autosend to email and specify the recipientโs address in Cube Call Recorder.
How to transfer call records to your computer or cloud
For secure storage of records, it is recommended to transfer them to a PC or to the cloud.
- ๐ฅ๏ธ Through USB-cable: Connect Redmi 9 to the computer in the mode File transfer (MTP). Open the internal memory folder โ MIUI โ sound_recorder โ call_rec. Copy files with the.amr extension or.mp3 hard-drive.
To the cloud:
- Install Google Drive or Mi Cloud.
- In the file manager, select a folder with records โ Share โ Save to the cloud.
- For automatic synchronization, use FolderSync (set the copy task to copy). /MIUI/sound_recorder/ cloudy).
If files are not displayed when connecting to the PC:
- Enable the display of hidden files in Windows Explorer (View โ Hidden Items).
- Make sure your phone allows access to USB files (Settings โ Additional โ Developer Settings โ USB Configuration โ MTP).
- Try another cable or USB port (sometimes the problem is slow data transfer).
โ๏ธ Preparation for transferring records to the PC
Alternative ways to record calls on Redmi 9
If the built-in recording feature doesn't work or doesn't suit the quality, consider third-party apps.Best options for Redmi 9:
| Annex | Advantages | Deficiencies | The path to the records |
|---|---|---|---|
| Cube Call Recorder ACR | Record both sides of the conversation, cloud synchronization, MIUI support. | Paid version for VoIP (WhatsApp, Viber) recording. | /Android/data/com.nll.acr/files/ |
| Boldbeast | It works on all versions of Android, recording in high quality (up to 192 kbit / s). | Tough settings for beginners. | /Boldbeast Call Recorder/ |
| Call Recorder โ Automatic | Automatically record all calls, and integrate with Google Drive. | The commercial is free. | /CallRecorder/ |
For installation:
- Download the app from Google Play (avoid third-party APKs โ they may contain viruses).
- When you first start, grant permissions to Record audio, Warehouse and Phone.
- In the application settings, select the recording format (AMR for space saving or MP3 for quality).
โ ๏ธ Attention: MIUI 14 some recording applications may not work due to privacy policy limitations.In this case: Disable Battery Optimization for the application (Settings) โ Annexes โ Application management โ Battery optimization. Enable permission to record system sounds via ADB (PC and debugging required USB).
How to listen to and edit call records
Record files in.amr format can be listened to by standard Redmi 9 tools:
- ๐ต Music (supports.amr and.amr.mp3).
- ๐ฑ Through any file manager (click on the file) โ Open with help โ Music).
- ๐ป On a PC - use it VLC Media Player or Audacity (the latter allows you to edit records).
For editing (short, sound enhancement):
- Install Lexis Audio Editor (free on Google Play).
- Import the record file and use the Trimming, Normalization, or Noise Reduction tools.
- Export the edited file in MP3 or WAV format.
If the recording is not audible:
- ๐ Turn up the volume in Audacity (Effects) โ Power-up).
- ๐๏ธ Apply a Noise Reduction Filter (Effects) โ Noise suppression).
- ๐ฑ Use the Voice Changer (built-in) on your phone. MIUI sound-enhancing).
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For legally relevant records, save the original files without editing, and the court may require proof of no changes (e.g., through file metadata).
Frequent mistakes and their solutions
Problems with recording calls on Redmi 9 are usually related to MIUI settings or application conflicts.
- ๐ Recording is underway, but no one can hear the interlocutor: MIUI Solution: Install Boldbeast and select Record Method in the settings โ Method 1 (AMR, 8000Hz Enable Use an alternative microphone (if available).
The recording application shall close itself:
Reason: Battery optimization. Solution: Settings. โ Annexes โ Application management โ [name] โ Optimizing the battery โ No restrictions.
The recording is terminated in 1-2 minutes:
Reason: Background activity restriction. Solution: Settings โ Special Options โ Background Activity Notifications โ [application name] โ Allow.
If none of these methods help, check:
- ๐ฑ Version MIUI: on MIUI 12.5 Enhanced and later, additional restrictions may apply. Update the firmware or roll back to the stable version.
- ๐ง Developer Settings: Turn on Do not turn off the screen during the call (Settings) โ The phone. โ Version. MIUI โ Press 5 times. โ Developer parameters โ Keep the screen down).
In the future, set up an automatic backup to the cloud!