Why Call Records Can Disappear From Your Phone
You turned on the recording of the conversation on Xiaomi Poco M3, but then you couldn't find the file? This is a typical problem that owners of Xiaomi smartphones face β especially after MIUI updates or resets. The fact that the system stores audio recordings not in obvious folders like Downloads or Music, but in hidden directories, the path to which depends on the version of the firmware and the application used to record.
Another reason for file "disappearance" is automatic cleanup processes. MIUI aggressively manages memory: if you haven't changed your settings, the system can delete records older than 30 days or if you've been using a third-party application (like Cube Call Recorder or ACR), files can be stored in the cloud or a secure folder that's not accessible through a standard file manager.
In this article, we will look at all possible locations for Poco M3 call records, from standard MIUI folders to hidden directories and alternative retrieval methods, and learn how to prevent future file loss and what to do if records are lost.
MIUI Standard Folders: Where to Look First
If you have used the built-in call recording feature (available in MIUI 12 and later), the files must be stored in one of the following directories:
- π /storage/emulated/0/MIUI/sound_recorder/call_rec/ β main folder for records made through a standard Dictaphone application or a recording module in the Phone.
- π /storage/emulated/0/Recordings/Call/ β Alternative path in some versions MIUI (for example, on Poco M3 global-fixed).
- π /storage/emulated/0/Android/data/com.android.providers.media/ β Metadata of records may be stored here, but the files themselves are usually missing.
To open these folders:
- Start Files (standard MIUI manager)
- Slip on three dots in the upper right corner β Show hidden files.
- If you don't have a MIUI or Recordings folder, you're not storing the records.
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If the folder call_rec Check the subfolders with dates, for example, call_rec/2026-05/. MIUI Sometimes sorts files by month.
Record files are usually.m4a or.amr formats and are named as:
- call_20260515_143022_+79123456789.m4a (date time number).
- rec_1684123456789.amr (timestamp).
What do I do if there's no folder?
Hidden directories and system folders: a deep search
If records were not found in standard places, they could be saved in hidden system folders, inaccessible without root rights or special tools. M3 check the following paths:
| The way to the folder | Description | Are root rights required? |
|---|---|---|
| /data/user_de/0/com.android.providers.media/files/CallRecordings/ | Record Storage for MIUI 13+ (Global Version) | Yes. |
| /data/media/0/MIUI/sound_recorder/backup/ | Backup copies of records (created when failures occur). | Yes. |
| /storage/emulated/0/Android/obb/com.miui.voiceassist/ | Records made through the Xiaomi Voice Assistant. | No (but the folder is hidden) |
| /data/user/0/com.android.dialer/files/ | Temporary files of the recording module in the Phone application. | Yes. |
To access these folders without root:
- Connect Poco M3 to your PC via USB (in File Transfer mode).
- Use it. ADB (Android Debug Bridge to view hidden directories, such as the command: adb shell ls /data/user_de/0/com.android.providers.media/files/CallRecordings/ The contents of the folder (if it exists).
- To copy files to PC: adb pull /data/user_de/0/com.android.providers.media/files/CallRecordings/./Desktop/
Install ADB on PC| Enable USB debugging on Poco M3| Connect phone to PC| Check device availability with adb devices-->
Important: files in /data/ can be encrypted. If they don't play back after copying, try opening them via VLC Player or converting them to.mp3 using Audacity.
The App Side: Where Cube ACR, Boldbeast and Other Records Are Stored
If you installed a side-of-the-box program to record calls, files can be stored in completely different places. Here are the most popular applications and their storage paths:
- π€ Cube Call Recorder ACR: /storage/emulated/0/CubeBackup/ β backup. /storage/emulated/0/ACR/ β main folder (in subfolders by numbers).
- π Boldbeast Call Recorder: /storage/emulated/0/Boldbeast Recorder/ β record.mp3 or wav. /storage/emulated/0/Android/data/com.boldbeast.recorder/files/ β time-file.
- π Call Recorder by Lovekara: /storage/emulated/0/CallRecorder/ β name-file Incoming_+79123456789_20260515.mp3.
Features of third-party applications:
- π Deletion protection: Some programs (e.g. Boldbeast) allow you to hide records from standard file managers, and to see them, you need to enable the display of hidden files or use the built-in viewer.
- βοΈ Cloud Storage: Cube ACR Call Recorder by Lovekara can automatically upload records to Google Drive or Dropbox. β Cloud backups.
- π Autoclean: By default, many programs delete records older than 7-30 days.
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If youβve used a third-party app, check its own settings first β there may be an exact storage folder or cloud backup enabled.
How to Recover Deleted Call Records
If files are missing from folders, you can try to recover them using specialized tools, and note that the chances of success depend on how long it has been since the deletion and how actively the phone memory was used.
Recovery methods:
- PC software: Recuva (free) scans internal memory for deleted files, suitable for.m4a,.amr,.mp3 formats, DiskDigger (paid) - deeper scanning, supports recovery from damaged partitions.
β οΈ Note: Do not save recovered files back to Poco M3 β It can overwrite the remaining data. Use an external drive or cloud.
Mobile applications
- Dumpster (requires pre-installing) β works as a βbasketβ for Android.
- GT Recovery scans memory directly on your phone, but is less efficient than PC solutions.
- Manual search through ADB: If files have been deleted recently, their "shadow copies" may remain in the cache.Try the command: adb shell "find /data -name '.m4a' -o -name '.amr'" It recursively searches for audio files in system folders.
- π Turn off automatic cleaning: MIUI Deletes old files by default. To avoid: Go to Settings β Warehouse β Pull it on the gear in the top corner. β Exceptions. Add folders. MIUI/sound_recorder and Recordings on the exclusion list.
Use reliable applications
The standard MIUI notebook often fails.
- Boldbeast Call Recorder supports recording on both sides (even on Android 10+).
- Cube ACR β flexible storage settings and cloud backup.
- Call Recorder by Lovekara is a simple interface and reliable save.
β οΈ Attention: Android 10 And in fact, many of the call recording apps have stopped working because of Google's restrictions. M3 on MIUI 12+ (Android 10/11), Select a program that supports work through accessibility (for example, Boldbeast in Mode mode). 9).
Alternative methods of recording and storage
If standard methods donβt work, consider these options:
- ποΈ Recording through the second device: Use the second phone or voice recorder to record a conversation on speakerphone.
- π Operator Call Recording Services: Some mobile operators (e.g. MegaFon or Beeline) offer a paid call recorder service. Records are stored on the operator's servers and accessed via the personal account.
- π¬ Bots to record in messengers: If the call is via WhatsApp, Telegram or Viber, use bots like @CallRecBot (Telegram, which records conversation and sends file to chat.
- π₯οΈ Recording via PC: Connect Poco M3 To the computer and use programs like OBS Studio or Audacity to record sound from the phone microphone (requires to enable sound transmission over the phone) USB developer-setting).
Comparison of methods:
| Method | Sound quality | Reliability | Difficulty setting up |
|---|---|---|---|
| MIUI Standard Note | Medium (depending on the microphone) | Low (files lost) | Low. |
| Cube ACR / Boldbeast | High. | High (if the cloud is configured) | Medium |
| Recording through the second device | Low (noise, echo) | Tall. | Low. |
| Operator service | High. | Tall. | Low (paid) |