Introduction: Why recordings of conversations can be hidden
Owners of the Xiaomi Redmi Note 9 Pro often face the problem of where and how phone records are stored on the device?Unlike photos or music that are easy to find in the gallery, audio files with conversations can be hidden in system folders, protected by access rights or even absent from the standard file manager.This is due to the fact that MIUI (Xiaomi firmware) does not provide direct access to some service directories by default, and applications for recording conversations use their own data saving algorithms.
Further confusion is that on the Redmi Note 9 Pro, records can be stored in different locations depending on how they were created: through an embedded recording function (if activated), third-party applications like Cube Call Recorder or ACR, or through the operatorβs system services. Moreover, after MIUI updates, file paths can change, and old records can be automatically archived or deleted to save space.
In this article, we will explore all possible locations for storing records, including hidden folders, cloud backups, and ways to recover deleted files, and learn how to set up automatic saving of conversations in a convenient place and avoid losing them when resetting your phone.
Standard storage locations for Redmi Note 9 Pro
If you used the built-in conversation record feature (not available in all regions due to legal restrictions), the files are usually saved in one of the following folders:
- π /storage/emulated/0/MIUI/sound_recorder/call_rec/ β standard place for recordings made through the system application Dictaphone (if it supports recording calls).
- π /storage/emulated/0/Recordings/Call/ β Alternative path that may appear after the update MIUI beforehand 12.5 higher.
- π /storage/emulated/0/Android/data/com.android.providers.media/ β Temporary records are sometimes stored here unless they have been moved to the main folder.
It is important to note that these folders can be hidden from the standard MIUI file manager.
- Enable the display of hidden files in the file manager settings (e.g., Explorer or Total Commander).
- Use Root rights (if the recording was done by the system service, not the application).
- Connect your phone to your PC and view files through ADB (Android Debug Bridge).
If you donβt find entries in the folders, check if theyβve been automatically uploaded to the cloud. For example, a tied Mi Cloud account can sync audio files in the background. To check this, go to Settings β Xiaomi Account β Mi Cloud β Device Backup and see if the βMultimedia Syncβ option is enabled.
How to find records made by third-party applications
Popular conversation recording apps like Cube Call Recorder, ACR (Another Call Recorder) or Call Recorder by Lovekara store files in their own folders.
| Annex | The path to the record | File format |
|---|---|---|
| Cube Call Recorder | /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/ | .mp3, .amr |
| ACR | /storage/emulated/0/ACR/ or /storage/emulated/0/Android/data/com.nll.acr/////////////////////////////////////Android/data/com.nll.acr///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// | .mp3, .ogg |
| Call Recorder by Lovekara | /storage/emulated/0/CallRecorder/ | .mp3, .wav |
| Truecaller (if recording is enabled) | /storage/emulated/0/Truecaller/Recordings/ | .mp3 |
If you canβt see these folders, try the following steps:
Open the application settings for recording and find the "Save Way" section
Check Download folder β some apps save files there by default
Search by file manager with extension filter (.mp3,.amr,.ogg)
Connect your phone to your PC and scan your memory using EaseUS Data Recovery (if files have been deleted)
-->
Note that some apps (like ACR) allow you to manually adjust the save path. If youβve changed it before, check the appβs settings under Storage Location or Save Path. Itβs also worth considering that once an app is removed, its folders may remain in your phoneβs memory, but access to them will be limited.
β οΈ Note: Call recording applications may conflict with the privacy policies of some countries, such as in the EU and the US, recording calls without the consent of the interlocutor may be illegal.
Search for records through MIUI system tools
If you havenβt installed third-party apps but are sure that the recordings were made, try to find them through the built-in MIUI tools.
- Open the Dictaphone app. In some versions of MIUI, it's called Sound Recording.
- Go to Call Records or Call Recordings (if there is one).
- If a partition is missing, click on the three dots in the upper right corner and select Settings β Show system records.
On the Redmi Note 9 Pro with MIUI 12-14, call recording can be integrated into the Phone app.
- Open the phone and go to the call log.
- Find the right call and click on it. If the call was recorded, an icon will appear next to the call time. π€.
- Click on the icon to listen to the recording or save it to another location.
If the built-in recording function is disabled, it can be activated through the hidden MIUI settings.
- Open the Phone app.
- Enter the dialer code ##6484## (this is the recording module testing code).
- In the menu that appears, find the Call Recording option and turn it on.
π‘
If the code ##6484## doesnβt work, try an alternative method: go to Settings β System Settings β Additional β Special features β Settings for developers and enable the βAllow Call Recordingβ option (if any).
Recovering Deleted Records of Conversations
If the records were deleted accidentally or after a phone reset, you can try to restore them.
- π Memory scanner: Use programs like DiskDigger, Recuva (on PC) or Dumpster (a basket application) that scan internal memory for deleted files.
- βοΈ Cloud backups: Check Google Drive (if sync was enabled) or Mi Cloud. Records can be stored in archives under the name com.miui.voicerecorder.
- π± Backup copies MIUI: If you have been doing backup through Settings β Additionally. β Backup and reset, restore data from local copy.
For recovery through ADB (advanced method):
- Connect your phone to a PC with USB debugging enabled (Settings β About Phone β MIUI version β press 7 times, then return to Additional β For Developers β Debugging over USB).
- Open the command line and type: adb shell su cd /data/data/com.android.providers.media/databases/ sqlite3 internal.db SELECT * FROM files WHERE mime_type='audio/mp3' OR mime_type='audio/amr'; This will display a list of all audio files, including possible recordings.
If the records were deleted long ago, the chances of recovery are reduced, since MIUI can overwrite the freed space, in which case only professional deep scanning software, such as Dr.Fone or Tenorshare UltData, will help.
β οΈ Note: Do not save new files to your phone after deleting the records - this reduces the likelihood of their recovery. It is better to immediately remove the memory card (if it is used) and connect it to the PC through the card reader.
How to transfer records to another medium
The conversation records you find can be exported to a PC, a flash drive, or a cloud. Here's a step-by-step instruction:
- Through File Manager: Open the entries folder (e.g. /storage/emulated/0/Recordings/Call/). Select the files you want, click Share and select Send to PC via Mi Drop, Bluetooth or Email.
- Through PC: Connect the Redmi Note 9 Pro to your computer in File Transfer (MTP) mode. Open the phone folder in Windows Explorer and copy files in.mp3 or.amr format to your hard drive.
- Through the cloud: Upload files to Google Drive, Yandex Disk or Mi Cloud directly from your phone. Use the Files by Google app to automatically upload audio files to the cloud.
For convenience, you can rename files before exporting, for example, in the Cube Call Recorder app, records are saved with names like 1654321098765.mp3.
- Open the file in any audio player and see the metadata (date, time, duration).
- Rename the file by template: Call Name Interviewer Date.mp3.
How to Automate Record Renames?
Setup of automatic record saving
To avoid losing records in the future, set up automatic storage to a secure location.
- π Autoexport to the cloud: In the application settings for recording (for example, ACR) Enable Auto-upload to Google Drive or Sync with Dropbox.
- π Retention on SD-card: If the phone has a memory card slot, specify a save path like /storage/XXXX-XXXX/CallRecordings/ (where XXXX-XXXX β ID yours SD-map).
- π§ Email: Some applications (such as Call Recorder Automatic) can send records to specified email after each call.
To set up automatic save in Cube Call Recorder:
- Open the app and go to Settings β Cloud.
- Select the service (Google Drive, Dropbox or OneDrive) and log in.
- Enable the option to automatically download new records.
- Specify the folder to download (for example, CubeBackup/CallRecordings).
If you use an embedded MIUI record, automatic cloud save is configured via Settings β Xiaomi Account β Mi Cloud β Media Synchronization. Make sure the βSync Audioβ option is enabled.
π‘
The most reliable way to avoid losing records is to combine local storage with a SD-map + It's automatically uploaded to the cloud, and it'll protect data even if your phone breaks or you reset your settings.
Frequent problems and their solutions
When you're working with conversation records on the Redmi Note 9 Pro, you're going to have a problem, and here's how to solve it:
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not retained. | Lack of disk space or no recording rights | Clear memory or grant the application permission to access the storage (Settings β Applications β Rights β Storage) |
| Files are available, but they are not reproduced. | A damaged format or incompatible codec | Try playing the record via VLC Player or convert to.mp3 using Audacity. |
| Records disappear after MIUI update | Resetting the application settings or changing storage paths | Check /storage/emulated/0/Android/obb/ β sometimes files move there |
| The built-in record is not working. | Operator restrictions or regional settings | Use third-party apps or change your phone region to India (Settings β Additional β Region) |
If the records are missing after the MIUI update, try to restore them from a backup:
- Go to Settings β Additional β Backup and Reset.
- Select Local Backups and find the file with the date before the update.
- Restore data by selecting "Applications and their data".
β οΈ Attention: On some firmware MIUI (especially global versions) built-in call recording is disabled at the kernel level, in which case only installing custom firmware (for example, Xiaomi.eu) or using a Magisk module to unlock the function will help.