Have you recorded an important phone call on your Xiaomi, Redmi or POCO, but can't find the file now? Or want to make sure that the automatic records are saved correctly? In this article, we'll take a look at exactly where the audio files of conversations are stored in MIUI firmware, how to find them through the file manager, and what to do if the folder with the records suddenly disappears.
Xiaomi smartphones use two main call recording mechanisms: built-in feature MIUI (Not available on all models and third-party applications such as Cube Call Recorder or ACR. Depending on the recording method, the location of files changes from the standard folder. MIUI/sound_recorder We'll look at all the options, including the features for MIUI 12/13/14 and devices with pure Android (e.g. Xiaomi) 12T or POCO F5).
Important: if you use the recording of conversations for legal purposes, be aware of the legal requirements of your country. In some regions, recording without the consent of the interlocutor may be illegal. This article is purely technical.
1. Standard location of MIUI records
By default, MIUI firmware saves conversation records in the system folder, but its path depends on the shell version and smartphone model. On most devices (Redmi Note 10/11/12, Xiaomi 11/12/13, POCO X3/X4/X5), the files are here:
/storage/emulated/0/MIUI/sound_recorder/call_rec/Alternative path for new MIUI (13+) versions:
/storage/emulated/0/Recordings/Call/How to get there:
- Open the standard Files app (yellow folder icon).
- Go to Categories β Audio or Device β Internal Memory.
- Find the file. MIUI (or Recordings) and open the subfolder sound_recorder call.
Record files are usually.m4a or.amr formats and are named after the template:
call_rec_YYYYMMDD_HHMMSS_phone_number.m4aπ‘
If the MIUI folder is not displayed, turn on the hidden file displays in the file manager settings (three dots β Settings β Show hidden files).
2. Features for different Xiaomi models
Not all Xiaomi smartphones retain records the same way.
| Model/Series | The path to the records | File format | Notes |
|---|---|---|---|
| Redmi Note 8/9/10 (MIUI 11-12) | /MIUI/sound_recorder/call_rec/ | .amr | Automatic recording only works for incoming calls |
| Xiaomi Mi 10/11 (MIUI 12.5+) | /Recordings/Call/ | .m4a | Stereo recording support (if enabled in settings) |
| POCO F3/F4/F5 | /MIUI/sound_recorder/ or /CallRecordings/ | .mp3 | Depends on regional firmware (global / Chinese) |
| Xiaomi 12T/13T (Android 12+) | /Android/media/com.android.providers.media/recordings/ | .opus | Requires manual recording in phone settings |
On global firmware devices (such as the Redmi Note 11 Pro+ 5G Global), call recording is often disabled by default due to legal restrictions.
- Go to Settings β Applications β Phone β Record conversations.
- Turn on Automatic Recording and select the call type (incoming/outgoing/all).
- Set the sound source: Voice or Voice only + surrounding sounds.
3. Records from third-party applications
If you use alternative call recording software (such as Cube Call Recorder ACR, Call Recorder by Lovekesh or Boldbeast), the files are stored in their own folders.
- π /storage/emulated/0/CallRecordings/ (ACR)
- π /storage/emulated/0/CubeBackups/ (Cube Call Recorder)
- π /storage/emulated/0/Boldbeast Call Recorder/
- π /Android/data/[package_name]/files/ (for certain applications)
How to find the package name of the application:
- Open Settings β Applications β Application Management.
- Find the right app (like Cube Call Recorder).
- Slip on it and scroll to the Memory section - there will be a path to the data.
β οΈ Note: Some applications (e.g. Boldbeast) create secure folders that are not visible through a standard file manager:
- Connect your phone to your PC via USB (File Transfer Mode).
- Enable the display of hidden and system files on your computer.
- Go on the path This is a computer\[device name]\Internal storage\Android\data\.
Why can't the records be saved?
4 How to transfer records to a computer or cloud
To copy recordings of conversations on your PC or cloud storage, follow this instruction:
βοΈ Transferring records to the PC
Alternative methods:
- π Cloud: Upload files to Google Drive, Mi Cloud or Yandex Disk directly from your phone (long click on file) β Share. β Save it to the cloud).
- π§ Email: Send your email (suitable for email) 1-2 file).
- π FTP-Server: Use applications like Solid Explorer to transmit over a local network.
β οΈ Note: When copying records through USB-Avoid using Windows Explorer to move files mass:
- Use Total Commander or Far Manager, which works more reliably with large file packets.
- Don't take it out. USB-cable during transmission β this can damage files.
- If entries are.opus or.amr, install codecs (e.g. K-Lite Codec Pack) on your PC.
5 What to do if the records are missing
If the folder with records is empty or files are gone, try these steps:
- Check the Recycle Bin: In MIUI, deleted files enter Files β Recycle Bin and are stored there for 30 days.
- Use Search: In the file manager, type in the search call_rec or.m4a.
- Restore via PC: Connect your phone to your computer and scan the memory with programs like Recuva or DiskDigger (choose Deep Scan mode).
- Check Cloud Backups: If automatic backup is enabled in Mi Cloud, records may have been saved there (Settings β Xiaomi Account β Mi Cloud β Backup).
Critical: If you used the record for litigation, DO NOT restore files yourself - consult a specialist. Misconduct can render evidence invalid.
Frequent reasons for the disappearance of records:
- π§Ή Clearing the cache: MIUI Can delete old files when cleaned through Settings β Memory. β Cleanup.
- π Firmware update: When reset to factory folder settings /MIUI/sound_recorder cleansed.
- π‘οΈ Antivirus: Security or Google Play Protect can delete records if they are marked as suspicious".
- π± App crash: Cube Call Recorder sometimes loses files when forced to close.
π‘
If records are critical, set up an automatic backup to the cloud (Google Drive or Mi Cloud) immediately after they are created.
6.Setting up automatic call recording
To enable or optimize the recording of conversations on Xiaomi:
- Open the phone application (pipe icon).
- Slip on three dots in the upper right corner β Settings β Record conversations.
- Activate the Automatic Record option and select:
Additionally.
- π Automatically delete old records (recommended to leave NEVER).
- π€ Upload to the cloud (if necessary).
β οΈ Note: On some models (Xiaomi 13 Ultra, Redmi) K50 Pro) the recording may not work due to hardware limitations:
- Install a third-party app (e.g. Boldbeast with VoIP support).
- Turn on the developer mode and activate the USB debugging option (sometimes helps bypass locks).
- Check if the recording is disabled by the operator (relevant for some regions).
7 Legal aspects of recording conversations
Before using the records, please read the laws of your country, for example:
- π·πΊ Russia: Recording a conversation without the consent of the interlocutor is allowed if you are a participant in the conversation (Article 23 of the Constitution of the Russian Federation.
- πΊπ¦ Ukraine: Recording for personal use is allowed, but distribution without consent is prohibited (Article 307 of the Criminal Code of Ukraine).
- πͺπΊ EU (GDPR): The explicit consent of the interlocutor is required, otherwise the recording may be considered a violation of confidentiality.
- πΊπΈ U.S.: Laws vary by state, and some (e.g., California) require consent from all participants in a conversation.
If you plan to use the records for legal purposes:
- Save the original files without editing (even cropping can make the record inadmissible as proof).
- Certify the entries with a notary or in a specialized organization (for example, Rostelecom provides such services).
- Keep files unchanged (use archives with checksums).