Where in Xiaomi Redmi 5 store conversation records: search, backup and recovery

Xiaomi Redmi 5 is a popular smartphone that is still used by many users due to its reliability and functionality. One of the most popular features is recording phone conversations. However, not everyone knows where these records are stored, how to find them in the device's memory or transfer them to another medium. In this article, we will analyze all possible ways to search for audio files, hidden folders of the system, and the nuances of backup and restore after resets.

It’s important to understand that the location of records depends on the firmware version (MIUI 9/10/11), the recording application installed, and even regional settings. We’ll look at standard storage paths, alternative methods of accessing and problem solving if files suddenly β€œdisappear,” and you’ll learn how to avoid losing records when upgrading or resetting your phone to factory settings.

Standard location of conversation records in Redmi 5

By default, Xiaomi Redmi 5 saves call records in the device's system memory. The main way to search for files is:

  • πŸ“ /storage/emulated/0/MIUI/sound_recorder/call_rec/ β€” file-file MIUI 9-11.
  • πŸ“ /storage/emulated/0/Recordings/Call/ β€” Alternative path in some versions of the firmware.
  • πŸ” /storage/emulated/0/Android/data/com.android.providers.media/ β€” Metadata of records (not the files themselves) can be stored here!).

Files are usually.amr or.mp3 and are named by pattern: Call_YYYYMMDD_HHMMSS.amr. For example, Call_20231015_143022.amr β€” record 15 October 2023 yearly 14:30. If you use a third-party application (such as Cube Call Recorder or a third-party application). ACR), The path may be different – we’ll talk about it below.

How fast to find the folder:

  1. Open the Files app (or any file manager, such as Total Commander).
  2. Go to the Internal Memory section β†’ MIUI β†’ sound_recorder.
  3. If there is no folder, check Recordings or search for a keyword. Call_.
πŸ“Š What app do you use to record calls?
Standard MIUI application
Cube Call Recorder
ACR (Another Call Recorder)
Other
I don't record calls.

Search for records through system settings and the Dictophone application

If you can’t find files manually, try using the built-in MIUI tools. Redmi 5 often has call records tied to the Sound Recorder app, even if you created them while you were talking.

Instructions:

  1. Open the Dictaphone app (mic icon).
  2. Go to the Call Records tab (or Call Recordings in English).
  3. Click on the three dots in the top right corner and select Show in the folder.

If there is no Call Record tab, your version of MIUI does not support this function directly.

  • πŸ”„ Check the settings of the application Phone: Settings β†’ Recording of conversations.
  • πŸ“± Make sure the recording function is enabled (in some regions it is disabled by law).
  • πŸ” Use a file system search (see the next section).

πŸ’‘

If the recording is not saved, check the permissions for the Phone application in Settings β†’ Apps β†’ Permissions β†’ Microphone and Storage.

Search for records through file manager and hidden folders

Sometimes the call records are stored in hidden folders or have non-obvious names to find them:

  1. Install a file manager with hidden file support (such as Solid Explorer or FX File Explorer).
  2. Turn on the display of hidden folders in the manager settings.
  3. Go to the root directory of internal memory (/storage/emulated/0/).
  4. Type in the search:.amr or.mp3 (without quotes).

Hidden paths where records can be stored:

  • πŸ“ /.callrecordings/ β€” Used by some third-party applications.
  • πŸ“ /Android/media/com.miui.voicerecord/ β€” vault MIUI.
  • πŸ“ /data/user/0/com.android.providers.media/ β€” requires root access.

Important: the `/data/` folder is only available with superuser rights, and without root access, you won't be able to view its contents through standard means.

Check the folder. /MIUI/sound_recorder/call_rec/

Use the search format *.amr

Enable the display of hidden files

Check the settings of the phone application

Install a third-party file manager-->

Records from third-party applications: Cube Call Recorder, ACR and others

If you're using a third-party application, rather than a standard MIUI app (e.g. Cube Call Recorder, ACR, Call Recorder by Lovekesh), the storage paths will be different.

AnnexThe path to the recordsFile format
Cube Call Recorder/CubeBackup/ or /CallRecorder/.mp3, .ogg
ACR (Another Call Recorder)/ACR/ or /CallRecordings/.amr, .mp3
Call Recorder by Lovekesh/CallRecords/.mp3
Boldbeast Call Recorder/BoldbeastRecorder/.mp3, .wav

Tip: Third-party app settings usually have a Warehouse or Records folder section that shows the exact path. For example, Cube Call Recorder has Settings β†’ Records folder.

How to transfer records to PC or cloud:

  1. Connect Redmi 5 to your computer via USB (select File Transfer Mode).
  2. Find the folder with records (see the table above) and copy the files to the PC.
  3. For cloud backup, use Google Drive, Mi Cloud or Dropbox.
What to do if the records are not displayed on the PC?
If you don’t see the folders with the records when you connect to your computer, check: 1. USB Connection Mode (should be β€œFile Transfer” rather than β€œCharging”). 2. Hidden files (turn them on display in Windows Explorer). 3. Permissions for the folder (sometimes you need to change access rights via ADB). 4. An alternative way is to send files to yourself by email or via Telegram.

Backing up records before resetting or updating

When you reset Redmi 5 to factory settings or update your firmware, all call records will be deleted if they are stored in internal memory.

⚠️ Warning: Even if you backed up through Mi Cloud, call records may not be saved - they are not always included in automatic backups!

Methods of backup:

  • πŸ’Ύ Local Copy: Transfer the Files to SD-card or PC (see instructions above).
  • ☁️ Cloud Storage: Upload records to Google Drive, Yandex Disk or Dropbox.
  • πŸ“± Another device: Send files via Bluetooth, Telegram or ShareIt.

To automate the process, you can use applications like FolderSync or Automate, which will copy new records to the cloud on a schedule.

How to recover records after resetting:

  1. Copy the saved files back to the folder /MIUI/sound_recorder/call_rec/.
  2. Reset the device.
  3. Open the Dictaphone application - records should be displayed in the Call Records section.

πŸ’‘

Always check the integrity of copied files before resetting! open a few records on a PC or other device to make sure they are not corrupted.

What to do if records are gone or not saved

If the call records suddenly disappear or cease to be saved, the reasons may be as follows:

  • 🚫 Lack of permission: App lost access to microphone or storage.
  • πŸ“΅ Lack of memory: the device has less than 100 MB of free space.
  • πŸ”„ Firmware failure: after update MIUI Could have reset the recording settings.
  • πŸ“΅ Regional restrictions: Call recording is prohibited at firmware level in some countries.

Decisions:

  1. Check the permissions for the Phone and Recorder application in Settings β†’ Apps β†’ Permissions.
  2. Clear the cache of the Phone application (Settings β†’ Apps β†’ Phone β†’ Storage β†’ Clear the cache).
  3. Install a third-party recording app (such as ACR) and set it up manually.
  4. Check the free space in the Settings β†’ Storage section.

If the records are missing after the MIUI update, try rolling back to the previous firmware version via Fastboot or recovering data using DiskDigger (root required).

⚠️ Note: Data recovery applications (e.g. Recuva or EaseUS) only work if files have not been overwritten with new data. The faster you start recovery, the better the chances of success.

How to turn on or off recording conversations in Redmi 5

By default, the call record function can be disabled to activate it:

  1. Open the Phone app.
  2. Click on the three dots in the top right corner and select Settings.
  3. Go to the Call Recording section.
  4. Turn on the option to Record automatically or select Record manually.

If there is no section Recording conversations:

  • πŸ“Œ Check the version. MIUI: In some regional firmware (for example, India) the function is available, but in global ones it is not.
  • πŸ”§ Install. TWRP and run a modified version MIUI recording-enabled.
  • πŸ“± Use third-party apps (see table above).

How to turn off the record:

If you want to stop recording conversations (for example, for legal reasons), follow the same steps and turn off the option to record automatically. /MIUI/sound_recorder/call_rec/, free up.

FAQ: Frequent questions about recording conversations in Redmi 5

Can I record calls to Redmi 5 without installing additional apps?
Yes, MIUI 9-11 has a built-in recording feature, but it can be disabled depending on the regional firmware. Check the settings of the Phone β†’ Recording of conversations. If you don't have an option, you'll have to use third-party solutions.
Why are records not kept from all calls?
This can happen for several reasons: πŸ“΅ Low signal level (recording does not start with poor communication). πŸ”• Contact in the blacklist (some firmwares block entry for such numbers). πŸ“± Insufficient memory on the device. πŸ”§ Failure of the Phone application (try to clear the cache).
How to change the format of.amr to.mp3?
The standard MIUI app saves.amr records to save space. To convert them to.mp3: Copy files on your PC. Use Audacity or an online converter (like Online-Convert). To automatically convert on your phone, install AMR to MP3 Converter from Google Play.
Can I recover deleted call records?
Yes, but the odds depend on how long it's been since the deletion: πŸ”„ If files have been deleted recently, use DiskDigger or Recuva (root required for deep scanning). ☁️ If you had backup enabled in Mi Cloud, check the archive. πŸ“΅ If a long time has passed, the data could be overwritten – recovery is unlikely.
The records are saved, but they're not reproduced.
The problem may be corrupted files or format incompatibility. Try: Play the record on another device (PC, other phone); Convert the file to.mp3 (see previous question). Check the integrity of the file: if it weighs 0 KB, the record is not saved. Update the MIUI firmware - in the old versions there were bugs with playback.amr.