Where in Xiaomi Redmi 9 store conversation records: a full guide to search and restore

Xiaomi Redmi 9 is one of the most popular budget smartphones, but its owners often face the problem: where do phone records go? Unlike flagship models, where call recording is integrated into firmware, Redmi 9 everything depends on the version of MIUI, regional settings and applications used. This article will help you understand where exactly audio files of conversations are stored, how to find them manually and what to do if the records of the Suddenly disappeared.

We analyzed all possible scenarios, from the standard Call Recorder app to third-party solutions like Cube Call Recorder or ACR. Particular attention was paid to hidden system folders where MIUI can save files without the user's knowledge. If you did not find the entries in the gallery or file manager, do not panic: most likely, they are simply hidden in an obscure place.

1. Standard Call Recording Application in MIUI

In MIUI 12-14 firmware for Xiaomi Redmi 9, call recording can be built into the Dialer system application, but its availability varies by region: in some countries (for example, in the EU), recording conversations is prohibited by law, so the option can be disabled by default.

To check if the recording is included:

  • ๐Ÿ“ฑ Open the phone application and go to โ‹ฎ โ†’ Settings โ†’ Recording calls.
  • ๐Ÿ”Š If the option is active, records will be saved automatically every time you call (or on request).
  • ๐Ÿ“ By default, files are stored in a folder. /storage/emulated/0/MIUI/sound_recorder/call_rec/.

Important: some versions of MIUI may have different paths, such as MIUI 13 for global firmware, sometimes saves the records to /storage/emulated/0/Recordings/Call/. If there is no folder, the function is disabled or the records are deleted.

๐Ÿ“Š You use a standard application to record calls?
Yes, built-in MIUI.
No, I'm setting up a third-party.
I don't know if it exists.
I don't record calls.

2. Hidden system folders: where MIUI hides records

Even if you don't see entries in a gallery or file manager, they can be stored in hidden directories. Xiaomi often uses custom paths for service files. Here are key locations worth checking out:

folderWayWhen used
CallRec/storage/emulated/0/CallRec/Standard location for MIUI 11-12 (global firmware)
MIUI/sound_recorder/storage/emulated/0/MIUI/sound_recorder/call_rec/MIUI 12โ€“14 (Chinese/Indian firmware)
Recordings/storage/emulated/0/Recordings/Call/MIUI 13+ (European version)
Android/data/com.android.dialer/storage/emulated/0/Android/data/com.android.dialer/files/Service files of the Phone application

To see the hidden folders:

  1. Connect your smartphone to your PC and enable File Transfer (MTP) mode.
  2. In Windows Explorer (or Total Commander on Android), enable the display of hidden files: ๐Ÿ–ฅ๏ธ In Windows: View โ†’ Hidden elements. ๐Ÿ“ฑ Total Commander: Settings โ†’ Display โ†’ Show hidden files.

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If the folder exists but is empty, try searching for files on the.amr or.mp3 extension via the file manager. In MIUI, records are often saved in low-bitrate AMR format to save space.

3. Third-party recording applications: where do the data of Cube ACR, Boldbeast and others store

If the built-in recording feature is disabled, Redmi 9 users often install third-party apps, each using their own folders to store audio files.

  • ๐ŸŽค Cube Call Recorder ACR: record-keeping /storage/emulated/0/CubeBackups/ or /storage/emulated/0/ACR/. The files are formatted.mp3 or.ogg.
  • ๐Ÿ“ž Boldbeast Call Recorder: The Boldbeast Call Recorder /storage/emulated/0/Boldbeast/. Feature โ€“ supports recording in.wav format with high quality.
  • ๐Ÿ”Š Call Recorder by Lovekara: The recordings are in /storage/emulated/0/CallRecorder/. The application automatically sorts files by contact.
  • ๐Ÿ“ฑ Truecaller: If you have a record enabled in the settings, the files are stored in /storage/emulated/0/Truecaller/Recordings/.

Important: Some applications (like Boldbeast) require manually specifying the save path, and if you havenโ€™t changed the settings, files may be in the Download or Documents root folder.

โš ๏ธ Google Play Apps May Not Work on Redmi 9 with Chinese Firmware Due to Restrictions MIUI. In this case, it will be necessary to establish APK manually or use Magisk to bypass locks.

4. How to Recover Deleted Records of Conversations

If you're missing, don't despair. In most cases, you can recover files, especially if it's been a while since you deleted them.

Check the Recycle Bin in the File Manager (.Trash folder)|Use recovery applications (DiskDigger, Recuva)|Connect your smartphone to your PC and scan the memory with EaseUS|Try to find backups in Google Drive (if sync was enabled)-->

For recovery directly on the phone suitable:

  • ๐Ÿ› ๏ธ DiskDigger โ€” Searches for deleted audio files by signatures. Works without root, but with root rights, efficiency is higher.
  • ๐Ÿ” Undeleter Recover Files & Data โ€“ Supports.amr and Recovery.mp3.
  • ๐Ÿ“ฑ GT Recovery โ€“ specializes in data recovery with Xiaomi (requires root).

If the records were kept on SD-The best way to scan microSD is to use PCs and programs like Recuva or R-Studio, and the rule of thumb is to not save new files to the memory card after deleting the records, which reduces the likelihood of successful recovery.

5.Why records may not be saved (and how to fix it)

A common problem with Redmi 9 users is that call recordings are not running or files are not saved.

Problem.Reason.Decision
The recording doesn't start.No microphone rightsGo to Settings โ†’ Applications โ†’ Permissions โ†’ Microphone and enable access to the recording application.
Files are empty (0 KB)Conflict with another applicationDisable other programs that use the microphone (such as voice assistants).
The record is cut off.Optimizing the batteryAdd the recording app to exceptions: Settings โ†’ Battery โ†’ Battery Optimization โ†’ All applications.
No sound of the interlocutorLimitations of Android 10+Use applications that support VoIP recording (e.g. Boldbeast with Fix recording issues setting).

If the problem persists, check:

  • ๐Ÿ“ต Regional restrictions: some firmwares block calls from EU countries, solution - changing region in settings MIUI (Settings โ†’ Additionally. โ†’ Region).
  • ๐Ÿ”„ Updates MIUI: After the firmware update, the settings for the recordings may reset.
  • ๐Ÿ› ๏ธ Root access: Some applications (such as Call Recorder by SkvalEx) require root rights to work properly.
How to get around the limitations of MIUI 14?
In MIUI 14+ firmware, Xiaomi has tightened its call recording policy. To get around locking: 1. Install Magisk and Universal Call Recorder Enabler. 2. Or use the Boldbeast app with Record Mode=1 setting (requires root). 3. The alternative is recording via a second phone or headset with a microphone.

6. Alternative ways to record conversations on Redmi 9

If standard methods donโ€™t work, consider alternatives:

  • ๐ŸŽง Recording with headphones: connect a wired headset with a microphone and use a voice recorder app (like Easy Voice Recorder). The quality will be worse, but it is a reliable way to get around system limitations.
  • ๐Ÿ“ป Bluetooth recorder: some Bluetooth headsets (e.g. Sony) WH-1000XM4) Supports recording of conversations through an associated application.
  • ๐Ÿ–ฅ๏ธ PC recording: If the call is via WhatsApp or Telegram, you can record the sound from the screen through the OBS Studio (requires a phone connection to a computer).
  • โ˜Ž๏ธ Conference Call: Add a second phone to the conference and record the conversation on it.

For professional use (e.g. interviews), it is better to use external recorders like the Zoom H1n or Tascam DR-05, which connect to a smartphone via 3.5 mm or USB-C and give a clear sound without noise.

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On Xiaomi Redmi 9 with MIUI 12+, recording conversations via Bluetooth is impossible without root rights due to the limitations of Android 10. Use wired solutions or third-party applications with VoIP recording support.

Before recording conversations, make sure that it does not violate local law. Most countries have the following rules:

  • ๐ŸŒ Unilateral consent (USA, Russia, Ukraine, Kazakhstan): you can record without notifying the interlocutor if you are a participant in the conversation.
  • ๐Ÿ‡ช๐Ÿ‡บ Bilateral consent (EU, Canada, Australia): You must notify the interlocutor of the recording, otherwise the recording cannot be used in court.
  • ๐Ÿšซ Total prohibition (some states, such as California): recording without the consent of all participants is considered a criminal offense.

In Xiaomi Redmi 9 you can set up an automatic recording notification:

  1. Open the recording application (such as Cube ACR).
  2. Go to Settings. โ†’ Notifications.
  3. Enable the option to play tone at the beginning of the recording or Voice Notification.

โš ๏ธ Note: In Russia, from 2026, there are new rules for storing call records: if they are used for commercial purposes (for example, to confirm a transaction), they must be stored for at least 6 months.

FAQ: Frequent questions about recording conversations on Xiaomi Redmi 9

Can I record calls to Redmi 9 without installing additional apps?
Yes, but only if your firmware supports built-in functionality. Check Settings โ†’ Record calls in the Phone app. In the global version of MIUI 12+, the option is often disabled, so you will need third-party software.
Why are the recordings saved without the sound of the interlocutor (only me can be heard)?
This is a limitation of Android 10+. The system blocks applications from accessing the audio stream of the interlocutor. Solutions: Use Boldbeast with Fix recording issues โ†’ Change audio route. Install Magisk and the Audio Modification Library module. Record through a headset (wired or Bluetooth with recording support).
How to transfer recordings from Redmi 9 to your computer?
The easiest way is to connect your phone to your PC via USB (File Transfer Mode). Find a folder with records (see section 2 of the article); copy files (.amr or.mp3) to your hard drive; Alternatively, upload the records to the cloud (Google Drive, Mi Cloud) and download them to your PC.
Can I record WhatsApp/Viber calls on Redmi 9?
Yes, but not through standard means. Use: Built-in recording function in WhatsApp Business (available for business accounts), applications like Cube ACR with Record VoIP calls enabled, Screen recording (e.g., Settings โ†’ Screen โ†’ Screen recording), but the sound quality will be low.
Why did the MIUI update stop saving records?
The update could reset permissions or turn off the write function. Check: Permissions for the write application in Settings โ†’ Applications โ†’ Permissions. Battery Optimization settings (Settings โ†’ Battery โ†’ Battery Optimization). Regional settings: changing region to India or Russia sometimes returns the write function. If nothing helps, install a third-party application (e.g., ACR).