How to remove the notification “Can not download due to server error” on Xiaomi: 7 working ways

The notification “Cannot be downloaded due to server error”** appears unexpectedly on the screen of a Xiaomi TV or smartphone and often makes users nervous. It can pop up when trying to update the firmware, install an application from the Mi App Store, or even when watching content. Most of the time the problem is due to temporary failures on the side of the company’s servers, but sometimes it is caused by local device settings or conflicts in the cache.

In this article, we will discuss all possible causes of the error, from technical problems to the features of regional servers Xiaomi. You will learn how to disable an annoying notification without resetting to factory settings, what manipulations with the network and system files will help return the device to stable operation, and what to do if the problem recurs after a restart. TV Redmi Smart TV, Because they are the most common mistake.

Why is there an error called “Can’t download due to server error”?

A message that a download crash is due to a server error is a generalized notification that can indicate several different problems.

• 🔌 Unstable Internet connection or traffic blocking by the provider (especially relevant for mobile Internet).
• 🌍 Regional restrictions: Xiaomi servers may not be available in your country or may be temporarily overloaded.
• 📱 Software version conflict: if the device has not been updated for a long time, new requests to the servers may be rejected.
• 🗑️ Filled cache of system applications (Mi App Store, Updater, Google Play Services).
• ⚙️ Incorrect date and time settings that prevent the device from syncing with servers.
• 🔒 Blocking with antivirus or VPN, Those who view requests to Xiaomi servers as suspicious.

On Mi TVs, the bug is often associated with an attempt to automatically update firmware through Settings → About TV → System Update. If Xiaomi servers are temporarily unavailable, the system may “get stuck” to checking for updates, showing a notification every few minutes. On smartphones, the problem is more often manifested when working with the Mi App Store or Themes.

⚠️ Note: If the error occurred after manually modifying system files (e.g., through the ADB Or Magisk, there's a high risk that the device is in an "unstable" state, and in this case, you might need to flash it.

Method 1: Reboot the device and router

To start with, forced reboots help 30 to 40 percent of the time, especially if the error is caused by a temporary communication failure between the device and Xiaomi servers.

For Mi TV/Redmi TV:

1. Press and hold the Power button on the remote for 10 seconds until the screen goes out.
2. Turn off the TV from the outlet for 2-3 minutes.
3. Turn it back on and check if the notification has disappeared.

For smartphones:

• Hold the Power + Volume button up until the reboot menu appears.
• Select Restart (Reboot).

If the error persists, restart the router:

• Turn off the router power for 30 seconds.
• Turn it back on and wait for full loading (usually 1-2 minutes).
• Connect your Xiaomi device to the network again.

Method 2: Checking the Internet connection

The “failed to download” error may be due to network malfunction. Even if other devices are connected normally, Xiaomi sometimes “cannot see” the Internet due to features. DNS or IP-address.

Do the following:

1. Go to Settings → Wi-Fi (or Network on TV).
2. Forget the current network (forget this network or delete it).
3. Connect again by entering the password.

If the problem persists, try changing the DNS:

• In Wi-Fi settings, select Additional (or IP settings).
• Set Static IP and enter DNS: 8.8.8.8 (Google) 208.67.222.222 (OpenDNS)

On Mi TVs, the path to DNS settings: Settings → Network → Network settings → Additional → DNS.

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If you’re using mobile internet (4G/5G), try switching to Wi-Fi or vice versa, and sometimes operators block traffic to Xiaomi servers.

Method 3: Cleaning the cache of system applications

A cache of Mi App Store, Updater or Google Play Services is one of the most common causes of error, and cleaning helps 60 percent of the time.

For smartphones:

1. Go to Settings → Applications → Application Management.
2. Find the Mi App Store (or System Update for TVs).
3. Select Warehouse → Clear cache and Clear data.

For Mi TVs:

1. Open Settings → Applications → Application Management.
2. Find Updater (System Update) and Mi App Store.
3. Clear the cache and data for both.

If the notification disappeared after cleaning, but returned after a while, turn off the automatic update:

• On TV: Settings → About TV → System Update → Auto Update (off).
• On a smartphone: Settings → The phone. → Updating the system → Settings (⚙️) → Auto-update (disable).

Backup of important data

Close all background applications

Connect to a stable Wi-Fi

Reboot the device after cleaning-->

Method 4: Resetting network settings

If previous methods failed, the problem may lie in incorrect network settings that prevent the device from communicating with Xiaomi servers, resetting the network will return all connection settings to the factory.

For smartphones:

1. Go to Settings → Connections and Sharing → Reset network settings.
2. Confirm the action (you will need to enter) PIN-code).
3. After reset, connect to Wi-Fi again.

For Mi TVs:

1. Open Settings → Network → Additional → Reset network settings.
2. Confirm the reset (the TV will reboot automatically).

After the reset, check:

• 🔄 Date and time (must be updated automatically).
• 📶 Wi-Fi signal (must be stable, without constant breaks).
• 🌐 Internet availability (try to open the site through the browser).

⚠️ Warning: Network reset will delete all saved Wi-Fi passwords and settings VPN. If you use Mi Home or other smart devices, you’ll have to reconnect them.

Method 5: Manual installation of updates

If an error occurs when you try to update your firmware, download the update file manually and install it through the local menu.This bypasses Xiaomi servers and eliminates the risk of failure.

Instructions for Mi TV/Redmi TV:

1. Download the latest firmware for your model from the official website: Mi TV 5S Mi TV 4S Redmi Smart TV

.zip

FAT32

Settings → About TV → System Update → Local Update

Select the file and confirm the installation.

For smartphones:

1. Download the firmware from the official portal.
2. Go to Settings. → The phone. → Updating the system → Three points (⋮) → Select the update file.
3. Specify the path to the downloaded file and wait for completion.

Method 6: Disabling update notifications

If the error is not critical and does not interfere with the operation of the device, but the notification is annoying, disable it completely.This will not solve the problem with the servers, but will eliminate intrusive pop-ups.

For Mi TVs:

1. Go to Settings → Notifications and Status Bar → Notification Management.
2. Find Updater (System Update) and turn off the slider.

For smartphones:

1. Open Settings → Notifications → All applications.
2. Select System Update or Mi App Store.
3. Turn off the option to show notifications.

Some models (such as the Redmi Note 9 Pro) may require:

• Go to Settings. → The phone. → Updating the system → Settings (⚙️).
• Disable the Update Notifications.

⚠️ Warning: Disabling update notifications means you won't receive information about critical security patches.It's recommended to check for updates manually periodically.

Method 7: Reset to factory settings (extreme case)

If none of the methods worked, and an error interferes with the device, you'll have to reset it completely, and that will delete all the data, but it will return the system to its original state.

For Mi TVs:

1. Go to Settings → Device → Reset and Reset → Reset all settings.
2. Enter. PIN-code (default 1234 or 0000).
3. Confirm the reset and wait for the reboot (it will take 5-10 minutes).

For smartphones:

1. Open Settings → About Phone → Resetting → Delete all data.
2. Select Reset the phone and confirm.

After discharge:

• 🔄 Do not restore data from the backup immediately – first check if the error has disappeared.
• 📥 Update your firmware to the latest version through Settings → Updating the system.
• 🔒 Set a password on your device (this will protect you from accidental crashes in the future).

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Factory reset should only be used as a last resort.Be sure to back up important data via Mi Cloud or locally on your PC before the procedure.

FAQ: Frequent questions about Xiaomi server error