Log Generator in Xiaomi: what is it and how to use it

Why Xiaomi Needs System Logs

If you've ever encountered a technical problem on a Xiaomi smartphone, TV or smart device, you've probably heard the advice, "Get logs and send them to support." But what are those logs, where they're stored and how to get them? Here comes Log Generator, a built-in diagnostic information collection tool.

This feature is present in almost all Xiaomi devices based on Android or MIUI, But not everyone knows it exists, and Log Generator logs contain data on CPUs, memory, network connections, application errors, and even hardware failures, all the data you need to accurately diagnose the problem. Without them, the support service often refuses to consider the appeal, citing a lack of information.

In this article, we will go into detail about what Log Generator is, how to activate it on different Xiaomi devices, where to look for collected files and how to interpret them correctly, and why logs can sometimes not be saved and what to do about it.

What is Log Generator and Why You Need It

Log Generator (or "Log Generator") is a system application in firmware MIUI, HyperOS and some versions of Android TV It's on Xiaomi devices, which collects detailed reports on how the system works:

• 📱 Device information: model, firmware version, serial number, processor and memory data.
• 🔄 Logs: on/off time, errors at system start.
• 📡 Network activity: Wi-Fi, Bluetooth, mobile Internet logs.
• ⚠️ Application errors: crashes, freezes, forced close (forced closures).
• 🔧 Hardware events: sensor data, temperature indicators, battery status.

The main purpose of the tool is to help diagnose, for example, if your Redmi Note 12 suddenly restarts and your Mi Mi is not fully rebooted. TV Q2 If you don't connect to Wi-Fi, logs can help you identify the root of the problem. Without them, Xiaomi support or service center can simply ignore your request.

Log Generator is also useful for:

• 🛠️ Developers of custom firmware for debugging.
• 🔍 Enthusiasts testing beta versions MIUI.
• 📦 Buyers of used devices to verify the history of use.

⚠️ Note: Logs may contain confidential data (IMEI, MAC-Do not share them in public chats or forums – only send them to official support Xiaomi.

Where to find Log Generator on different Xiaomi devices

The location of the tool depends on the type of device and the firmware version, and below are the current paths for popular gadgets.

📱 Smartphones and tablets (MIUI/HyperOS)

On most smartphones (Redmi, POCO, Xiaomi is the way:

1. Open the Settings.
2. Go to About the Phone (or About the Tablet).
3. Slip a few times on the version MIUI (The message is, “You’ve become a developer!").
4. Return to the main Settings menu and select Additional → For Developers.
5. Find the Log Generator (Log Generator) item.

In some models (for example, POCO F5 HyperOS may be different:

Settings → About the phone → All parameters → Log Generator

📺 Televisions (Mi) TV, Redmi TV, Xiaomi TV)

Android. TV-Xiaomi Logistics is going differently:

1. Press the Settings button (cog) on the remote.
2. Select the Device → On TV.
3. Press the firmware version 7 times to activate the developer mode.
4. Return to the Settings → Device → For developers.
5. Find Log Dump (Log Dump)

New models (e.g. Xiaomi) TV Q2 2026 may require connection to ADB log-collection.

🌐 Smart devices (routers, lamps, robot vacuum cleaners)

For gadgets based on Mi Home or Xiaomi Home (for example, Mi Robot Vacuum), logs are collected through the application:

• Open Mi Home → Select the device.
• Go to Settings. → About the device → Magazines.
• Click Export Logs (the file will be saved to the cloud or to your phone).

⚠️ Note: On certain devices (e.g, POCO M6 Pro with global firmware) item Log Generator may not be available, in which case use alternative methods of collecting logs through ADB or applications like MatLog.

How to properly collect logs on Xiaomi

Just clicking on the Log Generator is not enough, you need to know how to reproduce the problem and what settings to choose.

Activate Developer Mode (if required)

Open Log Generator and select the type of logs

Replay the problem (for example, run an application that crashes)

Wait 1-2 minutes after the error

Click "Collect Logs" and wait until it is completed.

Save the file in a convenient place-->

Step 1: Selecting the type of logs

Log Generator usually has several options:

• 📄 Basic Logs – Minimum information (suitable for minor bugs).
• 🔍 Advanced Logs – a complete system dump (needed for serious failures).
• 📱 Application Logs – Only Errors of a Specific Software.

For most cases, choose Extended Logs.

Step 2: Reproducing the problem

Logs record events in real time, so:

1. Start Log Generator and click Start recording.
2. Play the bug (for example, try to connect to Wi-Fi if there is a problem with the network).
3. Wait until the error appears (hang, reboot, drop the application).
4. Return to Log Generator and click Stop Recording.

Step 3: Save and send logs

After collection:

• The file will be saved in the folder. MIUI/debug_log (for smartphones or Download (for TVs).
• The file name usually begins with log_ or bugreport_.
• Archive the file (e.g., in.zip) before sending it to support, which will speed up the download.

💡

If logs are not saved, check the free space on the device (needs at least 500 MB) and repeat the process. On some firmware, rebooting helps before collecting logs.

What to do if the Log Generator is not working

Sometimes users find that Log Generator doesn't start, doesn't save files, or gives out an error, and here are the typical problems and solutions.

If none of the methods worked, try alternative ways to collect logs:

• 🤖 Through ADB: Connect the device to the PC and execute the command: adb bugreport File bugreport.zip will remain on the computer.
• 📱 Loglogger applications: MatLog, Logcat Extreme (require root rights for full access).

⚠️ Note: On Xiaomi TVs collecting logs through ADB You may need additional drivers. Use the official Mi utility. TV ADB Tool to simplify the process.

How to Read and Analyze Xiaomi Logs

Log files from Log Generator are usually archives with the.zip or.tar.gz extension. Once unpacked, you will see many files with the.txt,.log or.dmesg extensions.

• 📜 main_log.txt — log-book.
• 🔧 dmesg.log – kernel logs (hardware errors, drivers).
• 📡 radio_log.txt — Mobile network and Wi-Fi data.
• 📱 events.log – user actions (clicks, application launches).

For analysis:

1. Open up. main_log.txt in a text editor (for example, Notepad)++ or VS Code).
2. Look for strings with keywords: ERROR — fault-break. CRASH — drop-off. FAILED — opportunism. EXCEPTION — exceptions.

Pay attention to time stamps – they will help you to match the error with your actions.

Example of a log fragment with a Wi-Fi error:

05-20 14:30:45.123 E/WifiStateMachine(1234): Failed to connect to network "MyWiFi" (SSID="MyWiFi"), reason: AUTHENTICATION_ERROR


05-20 14:30:45.125 E/WifiConfigManager(1234): Unable to associate with MyWiFi, security type: WPA2-PSK

You can see here that the problem is authentication (AUTHENTICATION_ERROR), It may be an incorrect password or an incompatible type of security.

💡

If you don’t know about logs, don’t try to “fix” the device yourself for the errors you find. Send files to support Xiaomi with a description of the problem – experts will give accurate recommendations.

When Logs Cannot Help: Log Generator Limits

While Log Generator is a powerful tool, it is not all-powerful, and there are situations where logs are useless or even misleading:

• 🔋 Hardware malfunctions: If the power controller is burned or the screen is damaged, logs will not show a physical breakdown.
• 🔒 Locked bootloader: On devices with locked bootloader, some system logs may be empty.
• 📵 Complete reset: If the device does not turn on at all, it is impossible to collect logs (required) EDL-regime).
• 🕵️ Firmware problems: If the system is damaged (for example, after a failed update), logs may be incomplete.

It is also worth considering:

• Logs do not show what the user clicked (for example, which password was entered).
• They do not have data on the actions in some applications (for example, banking).
• Xiaomi Logistics does not contain information about DRM (For example, Widevine’s Netflix mistakes).

If the problem is related to:

• 🔌 Charging - check the cable and power supply.
• 📶 antenna Wi-Fi/4G — check the connectors.
• 🔊 Speakers – test the sound through headphones.

Logistics are unlikely to provide useful information.

FAQ: Frequent questions about Log Generator in Xiaomi