Have you ever faced a situation where Xiaomi smartphone starts to slow down, applications crash for no reason, and the system behaves unpredictable? MIUI They ask users to submit a bugreport, a special report that contains detailed logs of the device, but what is it really about, how to create it correctly, and where to send it so that the problem can be solved?
Many owners of Redmi devices, POCO Or Mi have heard the term "bugreport," but not everyone understands what it means, and yet this tool is key to fixing system bugs, especially if the bug shows up after updating firmware or installing custom software. In this article, we will discuss what is bugreport, why Xiaomi needs it, and how to assemble it correctly β from a simple method through settings to an advanced method using the use of bugreport. ADB.
The important thing is, if you're not a techie, don't be intimidated by terms like "logs" or "state dump," we'll explain it in plain language and show you step-by-step instructions with pictures (where possible), and for power users, we've prepared advanced methods for collecting reports that will come in handy when working with custom firmware or modified devices.
What is bugreport and why is Xiaomi needed?
Bugreport (from bug - "error" and report - "report") is an automatically generated file containing detailed information about the state of the device at the time of failure.
- π± Logcat β Recording all OS events for the last period.
- π Dumpsys β a snapshot of current processes, services, and settings.
- π Iron information: device model, firmware version, battery status, CPU load.
- π οΈ Recent activity data: which applications worked, which commands were executed.
What is Xiaomi doing? It collects reports like this to:
- Reproduce the error in the laboratory and find the cause.
- Determine whether the problem is massive or isolated.
- Test the fixes before releasing a new update MIUI.
Important: Without bugreport, developers often canβt diagnose the problem, especially if itβs deep-seated (like Android Runtime or hardware drivers) β for example, if your Redmi Note 12 suddenly reboots when you connect to Wi-Fi, the usual description (βIβm crashingβ) wonβt be enough β you need a full report.
β οΈ Warning: Don't confuse bugreport with a simple error screenshot or screen recording, which is superficial and doesn't help engineers address the root of the problem.
When to create a bugreport on Xiaomi
Not every little thing requires a report, but here are the typical cases where a bugreport is really needed:
- π Cyclical reboots (bootloop) after update MIUI.
- π« System applications departures (e.g. com.android.systemui).
- π΅ Communication problems: network goes missing, doesn't work GPS Bluetooth.
- π Abnormal battery consumption (e.g. 2 hours of standby discharge).
- π₯οΈ Artifacts on the screen or graphics failures (especially on devices with AMOLED-display).
- π Distortion of sound or complete absence of audio.
If the problem is a one-time problem (for example, one application fell once), just restart the device, but if the error repeats, it is time to collect the report.
Bugreport is also useful if you:
- π οΈ Participate in beta testing MIUI And they found a critical bug.
- π§ Use custom firmware (like LineageOS or Pixel Experience) and are faced with incompatibility.
- π¦ Want to report the problem to the official forum Xiaomi or repository Xiaomi.EU.
How to create a bugreport on Xiaomi: 3 ways
There are several methods to generate an error report, depending on your level of training and situation:
| Method | Difficulty | When to use | You need a PC? |
|---|---|---|---|
| Through MIUI Settings | β (simple) | For most users | β No. |
| Through Developer Mode | ββ (middle-class) | If the first method does not work | β No. |
| Through ADB (Command Line) | βββ (advanced) | For deep diagnostics or custom firmware | β Yes. |
Let us consider each method in detail.
Method 1: Create a bugreport through settings MIUI (simple)
This method is suitable for most users and does not require special knowledge. MIUI 12/13/14:
- Open the Settings app on your device.
- Go to the About Phone (or About Device) section.
- Tap several times on the item version MIUI, You are a developer! (unless you have already activated the developer mode).
- Return to the main Settings menu and open Additional β for developers.
- Scroll down and find the Error Report (or Bug report in English firmware).
- Click on it and confirm the creation of the report. The process can take 1-3 minutes.
- Once completed, you will receive a notification with the path to the file (usually this is the case). /sdcard/bugreports/).
Where to look for a file? The report is saved in.zip format and weighs between 10 and 50 MB. You can:
- π Find him through the Files. β Internal memory. β bugreports.
- π€ Send to the cloud or email (Google Drive, Mi Cloud).
- π Connect your phone to your PC and copy the file.
βοΈ Preparation for sending a bugreport
Method 2: Developer mode (alternative method)
If you donβt have an error report, try this method:
- Activate the Developer Mode (as described above).
- In the menu for developers find debugging by USB and turn it on.
- Go back and find Create an Error Report (also known as Take Bug Report).
- Select the report type: Interactive report if the error is being played right now, report the last failure if the problem was previously reported.
/sdcard/bugreports/
Some firmware (e.g. Xiaomi.EU) may not have this item. ADB.
Method 3: Collecting a bugreport through ADB (power-user)
This is the most comprehensive report and the best way to diagnose complex problems.
- π₯οΈ Computer with installed ADB-driver.
- π USB-cable (preferably original).
- π± Included Debugging by USB phone-on.
Instructions:
- Connect the phone to your PC and confirm the trusted device in the dialog box on the screen.
- Open the Command Prompt (Windows) or Terminal (macOS/Linux) in the folder with the platform-tools.
- Enter the command to check the connection: Adb devices must appear serial number of your device.
- Start collecting the report: adb bugreport The process will take 2-5 minutes. The file will be saved to the PC in the current directory.
- For a more detailed report (including logs for the last hour) use: adb bugreport /sdcard/bugreport-full.zip adb pull /sdcard/bugreport-full.zip
π‘ Tip: If the problem manifests itself in a particular application, play the error before creating the report, and then immediately execute the command adb bugreport.
π‘
If the adb bugreport command doesnβt work, try adb root first (requires superuser rights on rooted devices).
Where to send bugreport: official channels Xiaomi
The report is useless if it's not analyzed, and this is where you can send a bugreport to get the problem addressed.
1. Official Xiaomi (Mi Community) Forum
The most reliable way is to publish the report on the official forum:
- Sign up or sign in to your Mi Account.
- Go to the section that matches your model (e.g. Redmi Note 11). β Bug Reports).
- Create a new topic with a description of the problem (in English!).
- Attach the.zip file with the report (use cloud services if the file is too large).
- Indicate: π± Device model (e.g. Redmi Note 10 Pro, sweet encoding). π’ Version MIUI (for example, MIUI Global 14.0.5). π Steps to Reproducing an Error.
π Important: There is moderate activity on the forum, so the response may come in a few days or weeks. If the problem is critical, duplicate the message to other channels.
2. Telegram chats and support groups
For some regions, Xiaomi has official chats in Telegram, where you can quickly report the bug:
- π·πΊ Xiaomi Russia β for users with firmware MIUI Russia.
- πͺπΊ Xiaomi.EU β for custom firmware.
- π MIUI Global - for international versions.
Shipping rules:
- π Attach the report in a compressed form (use.zip or.rar).
- π Briefly describe the problem (maximum 3-4 sentences).
- π Please provide a link to the cloud if the file is larger than 50MB.
β οΈ Attention: chat rooms are often answered by enthusiasts, not Xiaomi officials. If you need warranty support, contact the service center.
3. Direct dispatch to support
For warranty devices, you can send a report through:
- π§ E-mail: support@xiaomi.com (English).
- π Hotline phone (for Russia: 8 800 775-64-84).
- π οΈ Online repair application (attach report as proof of problem).
π Tip: If you send a report by mail, in the subject line of the letter:
[Bug Report] Redmi Note 12 - System UI crash after update to MIUI 14.0.64. GitHub for custom firmware
If you use unofficial software (e.g. Xiaomi.EU, LineageOS), submit reports to the appropriate repositories:
- π§ Xiaomi.EU β for European firmware.
- π§ LineageOS β for this custom OS.
When creating Issue on GitHub:
- Use the Bug Report template.
- Attach the log in.txt or.zip format.
- Specify the firmware version and device model (e.g. Redmi) K40 / LineageOS 20).
π‘
The more accurately you describe the steps to play the bug, the faster developers can fix it. Don't limit yourself to "not working" -- specify the conditions under which the bug occurs.
What to do if the bugreport is not created
Sometimes users find that the report is not generated or the file is empty.
| Problem. | Possible cause | Decision |
|---|---|---|
| The error report is inactive | Lack of rights or disabled developer mode | Check that the debugging is USB switched on and the device unlocked |
| The process is 0% down. | Insufficient disk space or system failure | Clean 1-2 GB of memory and reboot your phone |
| The file weighs less than 1MB | Logs were not collected (for example, due to a dump) | Repeat the error and try again. |
| Unable to create bugreport in the ADB | The device is not recognized or not licensed | Run adb root (need root) or reinstall drivers |
If none of these methods work, try:
- Update MIUI Up to the latest version (sometimes bugs are fixed in new builds).
- Reset the settings to factory (Settings) β Reset, but it will delete all data!).
- Contact the service center if the problem is hardware.
What to do if the bugreport contains personal data?
How to Read Bugreport by Yourself (For Curious People)
If you want to go through the report yourself (for example, to find the root of the problem), hereβs what to look for:
1.Fugreport file structure
The.zip archive contains several key files:
- bugreport-{device}-{date}.txt is the primary log.
- dumpsys/ β system service dumps.
- fs/ β filesystem.
- proc/ β process data.
The most important file is bugreport-*.txt. Open it with any text editor (e.g. Notepad).++ or VS Code).
2. Key sections for analysis
Look for the following blocks:
- π ===== SYSTEM LOG (logcat) ===== β Application logs and systems, and you can find errors like this. ANR (Application Not Responding or crash.
- π‘ ===== DUMP OF SERVICE wifi ===== β Wi-Fi status (useful for network problems).
- π ===== DUMP OF SERVICE battery ===== β battery data (discharge, temperature.
- π₯οΈ ===== DUMP OF SERVICE SurfaceFlinger ===== β information about the graphic stack (if there are artifacts on the screen).
An example of what a critical error in logs might look like:
04-10 12:34:56.789 1234 1234 E AndroidRuntime: FATAL EXCEPTION: main
Process: com.android.systemui, PID: 1234
java.lang.NullPointerException: Attempt to invoke virtual method on a null object reference
at com.android.systemui.statusbar.NotificationPanelView.updateNotifications(NotificationPanelView.java:1234)This indicates NullPointerException in the system interface β a typical reason for System departures. UI.
3. Analysis tools
To simplify the analysis, use:
- π Android Studio Profiler β for visualizing logs.
- π Gnirehtet β for remote viewing of logs in real time.
- π Pidcat β a utility for filtering logcat.
π‘ Advice: If you find a line in the logs E/ (mistake W/ (A warning that's related to your problem, copy it and search Google or Stack Overflow, and many other users have experienced this before.
Frequent Mistakes and How to Avoid Them
When you're working with bugreport, users often make mistakes that make the report useless.
- β Create a report after the reboot, the logs are erased, and the problem becomes irreproducible.
- β Delete files from archives. Developers need all the data, even if it seems unnecessary.
- β Send a report without a description, and saying "I'm in a bad mood" won't help the diagnosis.
- β Use old versions ADB. Update the platform-tools to the latest version.
Here's what we do:
- β Reproducing the error immediately before creating the report.
- β Specify the exact device model and version MIUI.
- β Attach screenshots or videos (as an addition to the report).
- β Check that the file is not empty (size should be) >5MB).
π An example of a correct description of the problem:
Model: Redmi Note 11 Pro+ 5G (veux)
MIUI version: Global 14.0.4.0.TKCMIXM
Problem: When connected to 5GHz Wi-Fi, the device restarts after 2-3 minutes.
Steps for reproduction:
1. Connect to a Wi-Fi network (802.11ac standard).
2. Start downloading a large file (>500 MB).
3. In 2-3 minutes, a rebuke occurs.
Logs attached: [link to bugreport.zip]π‘
The more you describe the problem, the more likely it is to be fixed quickly, and developers get hundreds of reports every day, and you have to highlight your case.