Xiaomi Mi True Wireless Earphones (including Basic 2 models, 2S, Air 2 and Air 2 Pro are the most popular TWS-But even these technologies sometimes require factory resets, such as connection issues, sensor failures, or firmware updates. In this article, we will analyze all official and alternative methods of resetting, including nuances for different versions of headphones and typical user errors.
It's important to understand that resetting is not a universal solution. For example, if the headphones don't charge or one of them doesn't turn on, the problem may be a hardware malfunction. But in 70% of cases, a software reset helps to fix problems with synchronization, sound or connection to the phone. We will also tell you how to distinguish soft reset from hard reset (return to factory settings) and when to apply.
Why you may need to reset Xiaomi headphones
Before you start resetting, you should clearly identify the symptoms of a malfunction, and here are the most common situations where the procedure is justified:
- π Headphones do not connect to a phone or laptop, although previously worked stably.
- π The sound is interrupted, interference is heard, or one earphone is quieter than the other.
- π The headphones are not synchronized with each other (for example, the right does not determine the left one).
- π± Mi Home or Xiaomi Wear mobile app shows a connection error.
- π After updating the firmware appeared lags or headphones quickly discharged.
Sometimes the problem isn't with the headphones themselves, but with the device they're connected to. For example, if an iPhone or Android phone doesn't see Mi True Wireless, try first:
- Reboot the phone.
- Remove headphones from the list of conjugated devices in Bluetooth settings.
- Update the firmware of the smartphone.
Preparation for resetting: what to do in advance
Before you drop your headphones, follow a few mandatory steps to avoid additional problems:
- Check the charge: Make sure the case has at least 30% charge and the headphones themselves are charged at least 50%.Resetting when the battery is low can damage the firmware.
- Disconnect from all devices: Remove Mi True Wireless from the list of conjugate gadgets on all phones, tablets and PCs they have ever connected to.
- Use the original case: Some models (such as the Air 2 Pro) require a proprietary case to successfully reset.
If you use headphones with the Xiaomi Wear app, pre-screenshots of current settings (such as equalizer or control gestures).
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If the headphones don't respond to button presses, try clearing the contacts on the case and headphones with a dry cotton swab. Sometimes oxidation or dirt will block the sensors from working properly.
Method 1: Standard button reset (for all models)
Itβs a versatile method that works on most Xiaomi Mi True Wireless Earphones models, including the Basic 2, 2S and Air 2. Instructions are suitable even if the headphones arenβt connected to the phone.
- Place both headphones in the case and close the lid.
- Wait 10 seconds, then open the lid.
- Press and hold the touchpad on both headphones simultaneously for 15-20 seconds.
- The headphones will flash red and white (or red and blue depending on the model) β this is a signal of a successful reset.
- Close the case cover, then open it again and try to connect again.
If the lights donβt flash or flash on just one headphone, repeat the procedure, making sure that:
- π Case loaded.
- ποΈ You click on sensors, not physical buttons (if you have them).
- π Hold the press for a long time (at least 15 seconds).
βοΈ Pre-reset check
Method 2: Reset via mobile application (for Air 2/Pro)
Xiaomi Mi True Wireless Earphones Air 2 and Air 2 Pro models support reset via the official Xiaomi Wear app (formerly Mi Home), which is more convenient if the headphones are at least somehow responsive to the connection.
- Open the Xiaomi Wear app and connect the headphones.
- Go to the Devices section β Headphones β Settings (βοΈ).
- Scroll down and select Reset Settings (or Restore Factory Settings).
- Confirm the action and wait until the process is completed (usually takes up to 1 minute).
Once reset, the headphones will automatically reboot and be ready for a new pairing. If the app doesn't have a reset button, upgrade to the latest version via Google Play or the App Store.
What to do if the app does not see the headphones?
Method 3: Alternative reset for "dead" headphones
If the headphones don't respond to taps, blink, or be detected by the phone, try a case-reset, which works for most models, but requires precise sequence:
- Put the headphones in the case and close the lid.
- Connect the case to the power source (charger or Power Bank).
- Press and hold the button on the case (if any) for 30 seconds.
- Release the button and wait 1 minute.
- Open the lid β the headphones should automatically reboot (the indicators flash red).
If there is no button on the case, try the following combination:
- Remove the headphones from the case.
- Press and hold the sensors on both headphones.
- Place them back in the case without letting your fingers go.
- Hold on for another 10 seconds, then let go.
β οΈ Note: Do not use non-original cables or adapters with a voltage higher to charge the case 5V/1A. This can cause the power controller to fail.
Table: Features of reset for different Xiaomi models
| Model | Resetting method | Indication of successful discharge | Notes |
|---|---|---|---|
| Mi True Wireless Earphones Basic 2 | Holding sensors for 15 seconds | Red + white flashing light | It requires an original case |
| Mi True Wireless Earphones 2S | Holding sensors for 20 seconds | Red + Blue Blinking Light | After resetting, you need to update the firmware |
| Mi Air 2 / Air 2 Pro | Through app or hold 10 seconds | Voice alert "Reset" | Supports reset via Xiaomi Wear |
| Mi True Wireless Earphones 3 | Holding the button on the case for 30 seconds | Fast flashing red | Requires firmware not lower than 1.4.0 |
What to do if the reset does not help
If there are problems after reset, check the following points:
- π² Update the firmware: Outdated software can cause conflicts. Use the Xiaomi Wear app or the official Xiaomi website to update.
- π Check the case: If the case does not charge the headphones, try to clean the contacts with alcohol or replace the cable.
- π§ Test separately: Connect each earphone separately to the phone. If one works and the other doesn't, the hardware is a problem.
If the headphones are still not working, you may need to flash through the PC.
- Download the official firmware for your model from the Xiaomi website.
- Connect the headphones to the PC via Bluetooth.
- Use the MiFlash or Xiaomi Flash Tool utility to install firmware.
β οΈ Warning: Non-professional flashing can permanently disable your headphones. If you're not sure about your abilities, contact the service center.
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In 90% of cases, problems with Xiaomi Mi True Wireless are solved by resetting or updating the firmware, and if this does not help, most likely a hardware malfunction (for example, a damaged battery or Bluetooth module).