Xiaomi Dots wireless headphones (also known as Mi True Wireless Earbuds Basic 2 or Redmi AirDots 3 depending on the model) have become a popular choice due to the combination of affordable price and good sound. However, many users face difficulties in the first synchronization - devices are not defined, connect only one or permanently turn off. In this article, we will analyze all the ways of connecting (including Android, iPhone and Windows), consider typical errors and give universal solutions for any firmware versions.
Xiaomi Dots is a feature of using the Realtek RTL8763B chip (in newer models), which supports Bluetooth 5.0 and provides low power consumption. But this chip sometimes conflicts with older versions of Bluetooth stacks on budget smartphones. If your headphones do not want to connect the first time, it is not a marriage, but a feature of the protocol. Next you will learn how to get around these restrictions and make the devices work steadily.
Preparation of headphones for synchronization: charging and resetting
Before you first connect Xiaomi Dots, you need to make sure they are fully charged and in mating mode. A common mistake for beginners is trying to sync dead headphones or those that have already been paired with another device.
- π Case and headphone charging: Connect the case to the power source (use the original cable) USB-C The indicator on the case should be red (charging) or white (full charge.
- π Reset: If the headphones have already been connected to another device, reset. To do this, put both earphones in the case, then hold the button on the case for 10-15 seconds until the indicator starts flashing red and white.
- π§ Activation of mating mode: Take both earphones out of the case - they must automatically turn on and go into pairing mode (indicators flash white). If there is no blinking, return the headphones to the case and try again.
Important: Some Xiaomi Dots models (e.g. Redmi AirDots 2) require you to simultaneously press the touchpads on both headphones to activate pairing. If the indicators don't blink, try this method.
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If the indicator on the case flashes red for more than 30 seconds, it indicates a charging error. Try another cable or power adapter.
Synchronization with Android-smartphone (Miui, Samsung, Google Pixel, etc.)
Connecting to Android devices is usually smooth, but there are nuances for Xiaomi phones on MIUI and devices from other brands.
For Xiaomi phones (MIUI 12-14):
- Open Settings β Bluetooth.
- Make sure that Bluetooth is on and the visibility of the device is active.
- In the list of available devices, find Mi True Wireless Earbuds Basic 2 (or similar to your model name).
For other Android devices (Samsung, Google, OnePlus, etc.):
- π± Activate Bluetooth in the notification curtain.
- π In the list of devices, find Xiaomi Dots (can be displayed as a device). LE-Basic2-R or LE-Basic2-L left/right headphone).
- βοΈ If only one headphone is connected, remove it from the list of associated devices and try again.
Case Charging > 50% |Bluetooth on phone enabled | Headphones in mating mode (blinking white) | Distance between devices < 1 meter-->
On some phones (such as the Samsung Galaxy with One UI), you may need to turn off power saving for Bluetooth:
- Go to Settings β Device Care β Battery β Energy Saving.
- Find Bluetooth in the list and turn off optimization.
Connect to iPhone (iOS 15-17) and other Apple devices
Although Xiaomi Dots are not certified for iPhone (no AAC codec support), they can be manually connected, with the main problem being the lack of automatic switching between devices and possible audio delays when watching videos.
Instructions for iPhone/iPad:
- Open Settings β Bluetooth.
- Make sure the headphones are in mating mode (flashing white).
- In the list of Other devices, find Mi True Wireless... and tap to connect.
- If only one headphone is connected, forget the device (swipe left β Forget) and try again.
Features of working with iOS:
- π΅ The sound can be played with a delay in games or videos (solved by switching to the codec). SBC In the headphone settings, if available).
- π No dual connection support (you canβt listen to music on your iPhone and MacBook at the same time).
- π± When talking on the phone, the sound will go through the iPhone speaker, not the headphones (iOS restriction).
Android-smartphone|iPhone|Windows PC/MacBook|Television or column|Other-->
Sync with PC (Windows 10/11) and MacBook
Connecting to computers is often difficult due to outdated Bluetooth drivers or conflicts with other audio devices.
For Windows 10/11:
- Open Settings β Devices β Bluetooth and other devices.
- Click Add Add the device β Bluetooth.
- Select Xiaomi Dots from the list. If the device doesn't show up, update the Bluetooth adapter driver through Device Manager.
- After connecting, check that in Sounds (right click on the speaker icon), the headphones are selected as the default output device.
For MacBook (MacOS Ventura/Monterey):
- π Open System settings β Bluetooth.
- π Find Xiaomi Dots in the list and click Connect.
- π If the sound is interrupted, turn off the audio. MIDI Setup for other devices in Audio-MIDI-setting up (application in Utilities).
What if Windows doesnβt see Xiaomi Dots?
Solving synchronization problems
If the headphones Xiaomi Dots do not connect or work unstable, use this table for diagnosis:
| Problem. | Possible cause | Decision |
|---|---|---|
| Only one headphone is connected. | Failure to pair between L/R headphones | Return both headphones to the case, reset settings (hold the button on the case for 15 seconds), reconnect |
| Headphones are undetectable | Outdated Bluetooth firmware on your phone | Update your smartphone software or use another phone for the first connection |
| The sound is interrupted. | Interference from other devices (Wi-Fi, microwave) | Move to another location or turn off other wireless devices |
| Low volume level | Limiting SBC codec on iOS/Android | Turn on Absolute Volume in the developer settings (Android) or use Equalizer |
A critical feature of the Xiaomi Dots 2023-2026 models is that they use the LE Audio (LC3) protocol, which may not be supported by older smartphones (released before 2020), in which case the headphones will connect, but the sound will be intermittent or absent.
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If the headphones are connected but no sound, check if Game Sound (low latency) is activated in the Bluetooth settings. Turn it off if you are not playing.
Additional functions: sensor control and proprietary software
Once you've successfully synchronized, you can set up touch control and other functions.
- ποΈ Playback control: Double tap left earphone: previous track. Double tap right earphone: next track. Triple tap: voice assistant call. 2 seconds hold: reject/accept call.
- π Customization of sound: In the Mi Home app (for some models), you can activate Enhanced Bass or Gamer (low latency) mode).
- π Charge Display: On Android with MIUI The charge level of headphones and case is shown in the notification curtain.
For Redmi AirDots 3 Pro and later, the Xiaomi Earbuds app is available (download to Google Play), where you can:
- Update the headphone firmware.
- Set up the equaliser.
- Check the usage statistics.
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If the touch buttons do not respond, wipe the headphones with an alcohol napkin - sometimes contamination blocks the sensors.
Reset to factory settings and flashing
If all methods have been tried, but the headphones still do not work, perform a complete reset:
- Put both headphones in the case and close the lid.
- Press and hold the button on the case for 20 seconds until the indicator starts flashing red and blue.
- Open the case cover - the headphones will automatically reset.
For models that support firmware updates (e.g. Redmi AirDots 3 Pro):
- Install the Xiaomi Earbuds app.
- Put the headphones on the phone.
- Go to the Firmware Update section and follow the instructions.
β οΈ Warning: Do not interrupt the firmware update process! If the indicator on the case flashes green, wait until it is completed (usually 2-5 minutes.