Reset Xiaomi Airdots 2 to factory settings: a complete guide with step-by-step photos

Xiaomi Mi True Wireless Earbuds Basic 2 (known as Airdots 2) remains one of the most popular budget headphones. TWS-But even these models are not immune to software failures, such as sudden blackouts, phone connection problems, distorted sound, or headphone synchronization. In 90% of these cases, a complete factory reset helps – a procedure that returns the device to its original state, as after purchase.

In this article, you will find 3 proven reset methods (including the hidden method for “hang” headphones), a unique table of reset error codes, as well as solutions to typical problems - from the lack of response to buttons to the inability to connect after zeroing. All instructions are illustrated with photos and videos, and at the end - FAQ with answers to frequent user questions.

When do I need to reset Xiaomi Airdots 2?

Resetting to factory settings is not a universal solution to all problems, but it is effective in the following cases:

• 🔌 Headphones do not connect to your phone (not shown in the list of Bluetooth devices).
• 🎧 The left and right earphones do not synchronize with each other (one does not make sound).
• 🔊 The sound is interrupted, distorted or lost on one of the headphones.
• 🔄 Headphones spontaneously turn off or reboot.
• 📱 After updating the firmware, glitches appeared (for example, touch control does not work).

If the problem is not related to physical damage (for example, water or a fall), the reset will likely help.

• ⚡ Headphone charge level (must be at least 30%).
• 📲 Compatibility of your smartphone (on Android 8.0)+ or iOS 12+ The reset goes without any problems).
• 🔄 Try rebooting your headphones (hold the button for 5 seconds until the red light flashes).

⚠️ Warning: Reset removes all user settings, including connection history and control customization (e.g., double-touch assignment.

Method 1: Standard reset via button (official instruction)

This is the main method recommended by the manufacturer, and it is suitable for most situations where headphones respond to button presses.

Step-by-step:

1. Place both headphones in the charger case and close the lid for 10 seconds.
2. Take the headphones out of the case (they will automatically turn on).
3. Press and hold the touch button on both headphones simultaneously for 15-20 seconds.
4. Release the buttons when the indicators start flashing red and white (this is a signal of a successful reset).
5. Place the headphones back in the case for 30 seconds, then pull out - they're ready for a new connection.

The visual process looks like this:

If the lights don't flash red and white, but only red, it means the headphones are discharged. Charge them in a case for at least 30 minutes and try again.

Method 2: Alternative reset via case (for "hang" headphones)

If the headphones don't respond to the buttons or one of them doesn't turn on, try this method. It works even when the sensors fail partially.

Algorithm of action:

1. Put both headphones in the charging case and close the lid.
2. Connect the case to the power source (charging or Power Bank).
3. Hold the button on the case (side or bottom) for 30 seconds.
4. Release the button when the indicators on the case and headphones start flashing red.
5. Get the headphones out of the case – they will automatically reboot and be ready to be reset using the standard method (Method 1).

This method often helps if:

• 🔴 One earpiece is off.
• 🔄 Headphones are stuck in connection mode.
• 🚫 Buttons do not respond to pressing.

⚠️ Note: Do not use this method more than 1 time per month. Frequent case resets can cause firmware failure, especially on headphones with software version below 1.4.0.0.

Method 3: Reset via the Mi Home app (for stitched headphones)

If your Airdots 2 has been updated through official Xiaomi software, the reset can be done software-based, which is suitable for firmware versions 1.7.0.0 and higher.

Instructions:

1. Connect the headphones to the smartphone via Bluetooth.
2. Open the Mi Home app (you can download it from Google Play or the App Store).
3. Go to Profile → My Devices → Xiaomi Airdots 2.
4. Click on the three dots in the top right corner and select Reset Settings.
5. Confirm the action and wait for the process to be completed (up to 2 minutes).

Once reset, the headphones will shut down and reboot, and they will need to be reconnected, just like when you first use them.

💡

If there is no reset option in the Mi Home, upgrade to the latest version of the app. Also check that the headphones are connected to the same Xiaomi account as the phone.

Typical Resetting Errors and Their Solutions

Even when following the instructions, users often face problems.

1.Indicators do not flash red and white

Causes and solutions:

• 🔋 Headphones discharged → Charge in the case for 1 hour.
• 🔄 Headphones not synchronized → Place both in the case, close the lid for 30 seconds, then reset again.
• 🛠️ The button is damaged. → Try Method 2 (reset via case).

2.After reset, the headphones do not connect

If Airdots 2 is not listed in the Bluetooth Devices list:

• 📱 Remove them from your phone’s memory (Settings) → Bluetooth → Xiaomi Airdots 2 → Forget the device).
• 🔄 Reboot the Bluetooth module on your phone (turn off/on Bluetooth or reboot your smartphone).
• 🔌 Reset the network settings on your phone (Settings) → System system → Reset → Resetting Wi-Fi, Mobile Network and Bluetooth).

3.One earphone does not work after resetting

This indicates a loss of synchronization between the headphones.

• 🔄 Place both headphones in a case, close the lid for 1 minute, then pull out - they should sync automatically.
• 🔋 If it doesn’t work, discharge both earbuds to 0% (until they turn off), then charge to 100% and reset again.
• 🛠️ In rare cases, the contact connector in the case is to blame - wipe it with alcohol and check the density of the headphones fit.

💡

If problems persist after reset, check the headphones on another phone. If the error repeats, it is a hardware malfunction (repair required).

What if the reset didn't help?

If after zeroing the settings, the problems remain, the causes may be deeper:

1. Battery damaged (earphones quickly discharge or do not hold the charge). Solution: Check the time of operation - if it is less than 2 hours, the battery is worn out (replacement is required).
2. Firmware failure (for example, after a failed update) Solution: Try reflashing the headphones through Mi Home or contact the service.
3. Hardware failure (defected speaker, microphone or Bluetooth module) Solution: Diagnostics in the service center (the cost of repairing Airdots 2 - from 800 to 1500 rubles).

To diagnose hardware problems:

• 🔊 Check the sound on both headphones (plug in to another device).
• 🎤 Test the microphone (record the voice message).
• 📶 Make sure the problem isn’t with the phone (plug the headphones into a PC or other smartphone).

⚠️ Warning: If the headphones are in the water or have been subjected to heavy mechanical stress (falling from a height), resetting will not help.

How to avoid problems with Xiaomi Airdots 2 in the future?

To make headphones last longer without failure, follow these recommendations:

• 🔋 Charge correctly: Use the original cable and power supply (5V/1A). Do not leave your headphones on charging more 4 hours.
• 🧼 Clean contacts: Once a month wipe the contact areas in the case and on headphones with a cotton swab dipped in isopropyl alcohol.
• 📱 Update your firmware: Check for updates in Mi Home (but don’t upgrade through third-party utilities!).
• 🌡️ Avoid extreme temperatures: Do not leave your headphones in the sun or in the cold (working range: from -10°C +45°C).

It's also useful to know:

• 🔄 Reboot. ≠ Reset: A brief press of a button (5 seconds) resets the headphones, but does not reset the settings.
• 📦 Store in a case: Long-term storage off-case discharges the battery to zero, which can damage the battery.
• 🎧 Don't maximize volume: Constantly listening to 100% volume reduces speaker life.

💡

If you lose your headphones often, turn on the device search function in Mi Home. It will show the last Bluetooth connection location (only works on firmware 1.5.0.0 and higher).

FAQ: Frequent questions about resetting Xiaomi Airdots 2