How to reset Xiaomi AirDots 2 to factory settings: the complete guide

Xiaomi AirDots 2 (or Redmi AirDots 2) wireless headphones remain among the most popular budget headphones. TWS-But even with these proven devices, they can have problems over time: they stop syncing with each other, they don't connect to the phone, they give out distorted sound, or they don't even turn on. In 90% of cases, these problems are solved by a complete reset to the factory settings - a procedure that returns the original parameters of the work to the headphones.

In this article, you will find step-by-step instructions for resetting Xiaomi AirDots 2, including visual cues, possible errors and ways to fix them. We will also discuss when to resort to resetting, and when the problem lies in something else, such as a battery malfunction or software failures of a smartphone. If you first encounter such a procedure, do not worry: no special skills or tools are required.

When do I need to reset Xiaomi AirDots 2?

Factory reset is an extreme measure that should only be resorted to if other methods have not worked, and here are typical situations where the procedure is justified:

• 🔄 The headphones are not synchronized with each other (one works, the second does not work).
• 📱 The device does not connect to the phone, although previously worked stably.
• 🔊 The sound is interrupted, distorted or lost in one of the headphones.
• 🔋 Indicators burn incorrectly (for example, a red LED does not go out after charging).
• 🔄 Headphones are constantly rebooted or turned off a few seconds after turning on.

Before resetting, however, check for simpler solutions:

• ⚡ Charging headphones: Make sure both headphones are charged (indicators should burn white when connected to the case).
• 📲 Rebooting your smartphone: sometimes the problem lies in the Bluetooth module of the phone.
• 🔄 Remove the device from the list of conjugates in Bluetooth settings and reconnect.

⚠️ Note: if the headphones are physically damaged (for example, after falling or getting moisture), resetting will not help.

Preparation for resetting: what to do in advance

Before you start resetting, follow a few simple steps to avoid additional problems:

1. Fully charge the case and headphones. Make sure the indicators on the case are white (charging is complete). If the battery is discharged, the discharge procedure may be interrupted.
2. Turn off the headphones from all devices. Go to the Bluetooth settings on your phone, tablet or laptop and remove the Xiaomi AirDots 2 from the list of associated devices.
3. Prepare the surface. Reset the surface on a flat, non-slippery surface so that the headphones don't fall off and detach in the process.

Also check that you have the original Xiaomi AirDots 2, not a fake. On fake models, the reset procedure may or may not work at all.

• 📦 Branded packaging with hologram and serial number.
• 🔍 Mi logo on case and headphones (not "Redmi" - this is another line).
• 📄 Documentation in Chinese/English with Airdots 2 model.

Step-by-step: how to reset Xiaomi AirDots 2

The reset procedure takes no more than 1-2 minutes, but requires precise execution of the steps.

1. Take both earphones out of the case. They should automatically turn on (white light flashes).
2. Press and hold the touchpads on both headphones simultaneously, and hold them for at least 15 seconds until the lights start flashing red and white alternately.
3. Release the buttons when the indicators start flashing red and white. This is a signal of a successful reset.
4. Place the headphones back in the case and close the lid for 10 seconds, and then they'll be ready for a new pairing.

If the indicators do not start flashing red and white, repeat the procedure by holding the buttons longer (up to 20–25 seconds).

⚠️ Note: if one of the headphones does not flash white after reset, this may indicate a hardware malfunction (for example, a contact dump inside the case.

💡

If the headphones do not respond to the presses, try to clean the touch panels with an alcohol napkin - sometimes contamination blocks the touch.

What if the reset didn't help?

In rare cases, resetting doesn't solve the problem. Here's what we can do next:

• 🔄 Update the case firmware. Connect your headphones to the Mi Home or Xiaomi Wear app and check for updates.
• 📱 Reset your network settings on your smartphone. Sometimes Bluetooth conflicts arise because of the network cache.
• 🔋 Check contacts in the case. Oxidation or contamination of contacts can interfere with charging and synchronization.
• 🛠️ Contact the service center if the headphones are not turned on or are not determined by the system.

It’s also worth checking whether the headphones are compatible with your device, for example, some Huawei or Samsung phones may have connection problems due to Bluetooth implementations, in which case try connecting the headphones to another smartphone or tablet.

Common Resetting Mistakes and How to Avoid Them

Many users make common mistakes that make the reset fail, and the most common ones are:

1. Pressing only one earpiece, resetting requires holding both touchpads simultaneously.
2. Insufficient retention time: The minimum time is 15 seconds, but some firmware requires up to 20 to 25 seconds.
3. Headphones are discharged. If the battery is below 10%, the indicators may not respond to the reset.
4. Using a non-original case, fake cases may not transmit a reset signal to the headphones.

If you did everything right, but the indicators never flashed red and white, try an alternative method:

1. Place the headphones in the case and close the lid.
2. Connect the case to the charger.
3. Hold the button on the case (if any) for 10 seconds.
4. Take out the headphones and repeat the standard reset procedure.

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If the reset didn't work the first time, repeat the procedure 2-3 times in a row. Sometimes the headphones need to "warm up" contacts.

How to connect Xiaomi AirDots 2 after resetting?

After a successful reset, the headphones return to the factory settings and are ready for a new pairing.

1. Activate pairing mode: Pull out the headphones from the case - they should automatically turn on (white flashing indicator).If the indicators do not blink, press and hold the touchpads on both headphones for 3 seconds.

On a smartphone.

• Open Settings → Bluetooth.
• Turn on Bluetooth and find the Mi True Wireless EB2 Basic (or similar name) device in the list.
• Click on the name to pair.
• Confirm the connection if required.

On an iPhone or Mac, the process is similar, but the device name in the Bluetooth list can appear as Redmi. AirDots_XXXX (where XXXX — unique identifier).

After connecting, check:

• 🎧 Stereo sound: play audio and make sure the sound is coming from both headphones.
• 🔗 Synchronization: If one earphone is behind or not working, repeat the reset.
• 📶 Connection stability: Step 5-10 meters away from your phone and check if the connection is broken.

Alternative ways to solve problems

If the reset didn’t help or the problem comes back, consider other options:

To diagnose hardware problems, you can use the Xiaomi Wear app (available for Android and iOS), which shows the charge level of each headphone, the firmware version and allows you to update the software.

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If the headphones start to hold a charge worse, try "swinging" the battery: completely discharge them before turning them off, then charge to 100% without interruptions. Repeat the procedure 2-3 times.

FAQ: Frequent questions about resetting Xiaomi AirDots 2