Xiaomi Mi True Wireless Earbuds Basic 2 Instructions with Photos and Tips

Xiaomi Mi True Wireless Earbuds Basic 2 wireless headphones have become a popular choice due to the balance of price and quality. However, even in such devices, sometimes there are failures: connection problems, unstable sensors or a sudden switch off of sound. 90% of these problems are solved by a simple reset to the factory settings.

But how do you do the reset properly so you don't damage the device? In this article, we'll go through everything from the standard button method to alternative solutions for complex situations, and you'll also learn when a reset is really necessary and when you can do without it.

Xiaomi Mi True Wireless Earbuds Basic 2

Reset the headphone settings is not the first problem, but only in certain cases:

• 🔌 Headphones do not connect to a phone or laptop, although previously worked stably.
• 🎧 The sound is interrupted, wheezing appears or one of the headphones turns off during listening.
• 🔄 After updating the firmware, the device began to work incorrectly (for example, does not respond to touch).
• 📱 Headphones are defined in the list of Bluetooth devices, but cannot complete pairing.
• 🔋 Fast battery discharge, although previously headphones held the charge longer.

If the problem is hardware (such as physical damage to the speaker or battery), resetting will not help.

⚠️ Warning: Don't confuse reset with reboot!Reboot (off/on) temporarily resolves minor glitches, but doesn't remove saved connection settings and Bluetooth profile.

Before you start resetting, try simple steps:

1. Turn off and turn on the headphones again.
2. Remove them from the list of connected devices on your phone and reconnect them.
3. Check the battery power – at a level below 10%, failures may occur.

Standard method of resetting through a button on the body

This is the official Xiaomi method, which works 99% of the time, and you only need a charging case and headphones.

Step-by-step:

1. Place both headphones in the charging case and close the lid.
2. Wait 10-15 seconds until the headphones go out (this means they are completely off).
3. Open the case cover and hold the button on the back of the case for 15-20 seconds.
4. The indicators on the headphones will start flashing red and white - this is a signal of the beginning of the reset.
5. Release the button and close the lid. In 30 seconds, the reset will be complete.

After that, the headphones will automatically reboot and be ready for a new pairing. Their name in the list of Bluetooth devices will be reset to the standard Mi True Wireless Earbuds Basic 2 (without the prefix of your name, if it was assigned previously).

Put both earphones in the case | Close the lid for 10 seconds | Make sure the case is charged (indicator is on) | Press and hold the reset button for 15+ seconds-->

⚠️ Warning: If the lights don't flash red and white, but only red, you're not running out of headphones. Charge them to at least 30 percent before you try again.

Some firmware may require software updates after a reset via the Mi Home or Xiaomi Wear app, which we will discuss in one of the following sections.

Alternative reset via the Mi Home app

If the physical button on the case doesn’t work (for example, due to mechanical damage), you can try resetting the settings software.

Instructions:

1. Install the Mi Home app from Google Play or the App Store.
2. Connect the headphones to the phone via Bluetooth.
3. Open Mi Home, go to Profile → My Devices and select Mi True Wireless Earbuds Basic 2.
4. Tap the three-point menu (⋮) in the upper right corner and select Device Settings.
5. Scroll down and click Reset Settings (or Restore Factory Settings depending on the version of the app).
6. Confirm the action and wait for the process to be completed (usually takes 1-2 minutes).

Once reset via the app, the headphones will automatically shut down, and you will need to reconnect them to the phone, as when you first use them.

If neither method worked, it might be the firmware that's the problem, and then forced upgrades will help, and you can read about that in the next section.

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Before resetting via Mi Home, make sure the app is updated to the latest version.Older versions may not support some headphone models.

Forced firmware update after reset

After resetting, the headphones go back to factory firmware, which may be outdated.This sometimes leads to new crashes, especially if you're using a modern smartphone with the latest version of Bluetooth.

How to update firmware:

1. Connect the headphones to the phone via Bluetooth.
2. Open the Mi Home app and go to the device settings.
3. If you have an update available, you'll see a notification at the top of the screen.
4. Follow the instructions on the screen. Do not disconnect the headphones from the phone or close the app until the process is complete (this can take up to 5 minutes).
5. After the update, restart the headphones (put them in the case and get them back).

If the update doesn’t appear automatically, try:

• 🔄 Reconnect the headphones to the phone.
• 📱 Re-launch the Mi Home app.
• 🌐 Connect to another Wi-Fi network (sometimes updates are only downloaded on a stable Internet connection).

⚠️ Note: If during the firmware update, the headphones disconnect from the phone (for example, due to battery discharge), they may stop turning on.

What to do if the reset does not help

If problems persist after reset, check the following points:

• 🔋 Battery charge: Headphones must be charged at least 50%. When charged low, they can work unstablely.
• 📱 Phone Compatibility: Make sure your smartphone supports Bluetooth 5.0 (earphones are optimized for it).
• 🎛️ Sound settings: Some phones (e.g. Xiaomi or Redmi) have separate settings for Bluetooth audio. Check if Low Sound Quality or Energy Saving mode is activated.
• 🛠️ Physical damage: Inspect headphones for moisture, dirt in speakers or microphone.

If neither of these things fit, try connecting your headphones to another device (like a laptop or tablet) and if the problem recurs, it confirms that the headphones themselves are not working.

In extreme cases, contact the Xiaomi service center.Mi True Wireless Earbuds Basic 2 headphones have a 12-month warranty, so if you have a check, repairs can be free.

How to avoid problems in the future

To ensure that the headphones work stably, follow these recommendations:

• 🔌 Charge your case regularly, even if you don't use headphones. Long-term storage with a discharged battery shortens its lifespan.
• 🧼 Clean your headphones with a soft brush or cotton swab (do not use alcohol or aggressive detergents!).
• 📱 Periodically (every 1-2 months) remove the headphones from the list of Bluetooth devices on the phone and reconnect.
• 🔄 Update your firmware through Mi Home as new versions come out.

Also avoid:

• ❌ Use of headphones at extreme temperatures (below) -10°C or higher +40°C).
• ❌ Connecting to multiple devices at once (this can cause Bluetooth conflicts).
• ❌ Keeping headphones in wet places (such as in the bathroom).

If you often encounter connection issues, try using headphones with Android devices – they are usually better optimized for Xiaomi appliances than iPhone or Windows laptops.

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Regular reset (every 3-6 months) helps to avoid the accumulation of firmware errors, even if there are no problems yet.

Frequent questions about resetting Xiaomi Mi True Wireless Earbuds Basic 2