How to reset headphones Xiaomi Mi True Wireless: a complete guide with photos

Xiaomi Mi True Wireless headphones (including Mi True Wireless Earbuds Basic 2, Mi AirDots and Redmi AirDots) sometimes require a complete reset, which may be necessary if you freeze, have a connection to your phone or have a left/right headphone out of synchrony. In 80% of cases, the hardware reset solves software failures without going to the service center.

In this article, proven reset methods for all generations of Mi True Wireless, including hidden button combinations and alternative methods through the Mi Home app, we will also analyze the typical user errors that lead to a failed reset, and give recommendations for restoring headphones after the procedure.

1.When you need to reset the headphones Xiaomi Mi True

Resetting to factory settings is a last resort, but sometimes the only one that works, and here are signs that your Mi True Wireless needs a "reboot":

• 🔌 Headphones do not connect to the phone, although previously worked stably (the indicator flashes white, but the connection is not established).
• 🎧 Left and right headphones do not work synchronously: one plays a sound with a delay or is completely silent.
• 🔋 The battery is discharged quickly (less than 2 hours of operation when fully charged), although it used to hold 4+ hour.
• 📱 Mi Home app doesn’t recognize headphones or shows error “Device is not responding".
• 🔊 Sound artifacts: wheezing, interruptions, spontaneous shutdown during listening.

If the problem occurred after updating the firmware through Mi Home, resetting often helps to return stable work. For example, users of Mi True Wireless Earbuds Basic 2 complained massively about bugs after upgrading to version 1.4.0.3 - in such cases, reset + re-routing solved the problem.

⚠️ Warning: Don't confuse reset with reset.If the headphones just hang (like not responding to touch), try putting them in a case for 10 seconds first - often enough for a soft reboot.

2.Resetting preparation: what to do in advance

Before resetting, follow these steps to avoid additional problems:

1. Check the charge of the case and headphones. Make sure the indicators on the case are white (charge > 30%). If the battery is discharged, the reset may not be correct.
2. Turn off your headphones from all devices. Go to your phone/laptop Bluetooth settings and remove Mi True Wireless from the list of associated devices. → Devices → Bluetooth → ⚙️ near Mi True → Forget it.
3. Update your firmware (if possible). If the headphones are still connected, check the relevance of the software through Mi Home. Outdated versions (for example, 1.2.0.8 for Basic 2) can block reset.

If you’re using Mi True Wireless from your iPhone, remove them from your Settings → Bluetooth device list before resetting and reboot your phone, which will prevent conflicts when you reconnect.

3. Method 1: Hardware reset via a button on the case

This is the main method that works for all Mi True Wireless models, including Earbuds Basic 2, AirDots and Redmi AirDots.

1. Put both headphones in the case and close the lid.
2. Connect the case to the power source (the red charging indicator will light up).
3. Press and hold the button on the back of the case for 15-20 seconds until the indicator flashes red and white (for Basic 2) or orange (for AirDots).
4. Release the button, reset complete. The indicator should light up white (ready to pair).

If the indicator does not flash red and white, repeat the procedure by holding the button longer (up to 25 seconds).Some models (Redmi AirDots 2) require 3 brief presses at intervals of 1 second, and then hold for 10 seconds.

⚠️ Warning: If the headphones don't turn on after reset (the indicator doesn't burn), check the contacts in the case for oxidation. Wipe them with a cotton swab with alcohol - this is a common cause of "dead" headphones after resetting.

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If the button on the case does not respond, try connecting the case to another charger (for example, from the phone). USB-PC port does not allow to activate the reset mode.

4. Method 2: Reset via the Mi Home app

If the hardware reset didn’t work or the headphones are still defined in Mi Home, try the software method:

1. Open the Mi Home app and go to Profile → Settings → Add the device.
2. Select Headphones and wait for the app to find Mi True Wireless.
3. After connecting, go to the headphone settings (icon) ⚙️ near-name).
4. Scroll down and select Reset Settings (or Restore Factory Settings).
5. Confirm the action – the headphones will reboot, and the indicator will start flashing white.

This only works if the headphones successfully connect to the app. If the Mi Home displays a "failed to connect" error, return to the hardware reset (Method 1).

For Mi True Wireless Earbuds 2 and later in Mi Home, the Update Firmware option is also available. If you have problems after reset, update the software - this can fix bugs with headphone synchronization.

5. Method 3: Reset via Bluetooth settings (for Android)

On Xiaomi, Redmi or POCO phones with MIUI firmware, there is a hidden reset option right from the Bluetooth menu:

1. Open Settings → Bluetooth and find Mi True Wireless in the list of devices.
2. Press on. ⚙️ headphone-name.
3. Select Disconnect, then Reconnect.
4. After connecting, a Reset button will appear (not available on all versions of MIUI).

This method only works for devices with MIUI 12 and later. On pure Android or iOS, there is no such feature - use Method 1 or 2.

If you don’t have a reset button, try another trick:

• 📱 Remove the headphones from Bluetooth.
• 🔄 Reboot the phone.
• 🔌 Reconnect the headphones – sometimes it resets temporary pairing errors.

6. Solving problems after discharge

After a successful reset, the headphones should automatically go into pairing mode (the indicator flashes white).

• 🔋 Check the charge: Put the headphones in the case for 5 minutes, then pull out - it can "wake" them.
• 🔄 Reboot the case: plug it into charging for 30 seconds, then disable and reset.
• 📱 Change the device to connect: sometimes the headphones "remember" the old device. Try connecting to another phone or PC.

If one of the headphones does not work after resetting:

1. Put both headphones in the case and close the lid.
2. Take out only the working headphone and connect it to the phone.
3. After 10 seconds, take out the second headphone – it should automatically sync.

⚠️ Warning: If your headphones are connected after reset, but only one sound is available, check your stereo balance settings on your phone. → Special facilities → Monoaudio (must be turned off).

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If the headphones don't turn on at all after reset (the indicator doesn't burn), the problem is likely to be a hardware malfunction, and in 90% of cases it's either a dead case battery or damaged contacts.

7. Alternative methods (if nothing helps)

If the standard methods didn’t work, try these non-obvious techniques:

Reset via ADB (for advanced users)

If the headphones connect to the phone but do not respond to the reset, you can try sending a command via ADB:

adb shell am start -a android.bluetooth.adapter.action.REQUEST_DISCOVERABLE

This command drops the phone's Bluetooth module, which sometimes helps wake up the headphones.

1. Turn on Developer Mode on your phone (7 times click on Build Number in settings).
2. Activate Debugging on USB.
3. Connect the phone to the PC and execute the command above.

Manual firmware update

For Mi True Wireless Earbuds Basic 2 and later, you can manually flash headphones through the Mi Home, even if they are not stable:

1. Download the latest firmware from the official Xiaomi website (Firmware for Audio Devices section).
2. Unpack the archive and rename the file to fw_update.bin.
3. Put the headphones in the case and connect it to the PC.
4. Copy. fw_update.bin in the root catalog of the case (it will be defined as a removable disk).
5. Turn off the case – the update will start automatically (the indicator will flash green).

This is a risky method, because when you interrupt the firmware, the headphones can fail, and only use it if other methods have not worked.

FAQ: Frequent questions about resetting Xiaomi Mi True Wireless