Xiaomi Mi True Wireless Earbuds Basic 2: Full Photo and Video Guide

Why you need a reset and when to apply it

Xiaomi Mi True Wireless Earbuds Basic 2 is a popular price-performance model, but even these sometimes require a complete reset. The main reasons are that the headphones stopped connecting to the phone, one of them does not work, there are constant communication interruptions or the sound is distorted. Resets the device back to factory settings, removing all stored data about connections and user parameters.

The procedure is relevant if you bought used headphones and want to remove the binding to the previous owner, or if there are glitches after the firmware update. It is important to understand that resetting does not fix hardware breakdowns (for example, a faulty speaker or a dead battery), but solves 90% of software problems. In this article, step-by-step instructions for all versions of the firmware, including those that are current for 2026.

Preparation for resetting: what to do in advance

Before resetting, follow a few mandatory steps to avoid additional problems:

• 🔋 Charge the headphones to at least 30%. Discharged devices may interrupt the process or not respond to commands.
• 📱 Disable your headphones from all devices (smartphone, laptop, tablet) via Bluetooth settings. On Android: Settings → Bluetooth → Mi True Wireless Earbuds Basic 2 → Forget the device.
• 🎧 Check your physical condition, make sure the charging case contacts are clean and the headphones are fixed in the nests.
• 📡 Disable other Bluetooth devices nearby to avoid interference.

If the headphones are connected to multiple devices (for example, a phone and a laptop), the reset may not work the first time, in which case, repeat the procedure by pre-deleting them from the memory of all gadgets, and we also recommend recording the current audio settings (for example, volume level or noise reduction mode turned on), as after reset they will return to the standard.

Method 1: Standard reset via a button on the case

This is the official method from Xiaomi, which works on most versions of firmware, suitable if the headphones respond to button presses and charge in the case.

1. Place both earphones in the charger case and close the lid. Wait 10 seconds.
2. Open the case cover. The headphones must automatically turn on (the indicator blinks).
3. Press and hold the button on the back of the case (near the USB-C connector) for 15-20 seconds until the indicator flashes red and white alternately.
4. Release the button. The headphones will reset and the reset will be complete.

After that, the case indicator will light up white - this is a signal that the device is ready for a new setup. If the indicator does not flash or only burns red, repeat the procedure, having previously completely discharged and charged the case.

Headphones do not automatically connect to older devices |

Case indicator flashes white when opened |

Bluetooth is displayed as a new device in the list |

Sound reset to factory settings (no custom equalizers)-->

Method 2: Reset through touch panels on headphones

If the button on the case is not working or missing (on some modifications), use the touch panels on the headphones themselves. This method requires accuracy, as random touches can interrupt the process.

• 🔄 Remove both headphones from the case and turn them on (they should be automatically activated).
• 👆 Press the touch panels on both headphones simultaneously for 10-12 seconds. Hold on until you hear a beep (beeping) and see the flashing of the indicators.
• 🔴 The lights should go out, then flash red and white. Then release the panels.

If one of the headphones doesn't respond, try repeating the procedure by first cleaning its contacts with a cotton swab dipped in alcohol.

Method 3: Reset via Mi Home (for firmware 2023–2026)

Mi True Wireless Earbuds Basic 2 headphones with firmware newer than 1.4.0.3 support reset via a proprietary app, which is more reliable than manual, as it eliminates user errors.

1. Install the Mi Home app (you can download it from Google Play or the App Store).
2. Connect your headphones to your phone via Bluetooth (if they are not already connected).
3. Open Mi Home, find the device in the list and go to its settings (Device Profile → Settings → Settings Reset).
4. Confirm the action. The headphones will reboot and their name in the Bluetooth list will change to the standard (Mi True Wireless Earbuds Basic 2).

If the app doesn’t have a reset option, upgrade to the latest version of the Mi Home or use an alternative method (see the Mi AI section below). Also check that the headphones are connected to the same Xiaomi account as the phone.

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If the Mi Home app doesn’t see the headphones, try plugging them in manually: open your phone’s Bluetooth settings, find Mi True Wireless Earbuds Basic 2, and tap Hide.

Common Mistakes and How to Avoid Them

Even when following the instructions, users often encounter problems, and here are the typical errors and solutions:

If none of these methods worked, try an alternative app called Mi AI (available for Android) that sometimes recognizes devices that aren't displayed in Mi Home.

1. Open Mi AI and give permission to access Bluetooth.
2. Click "Add device" and select headphones from the list.
3. In the device menu, find the option "Reset" or "Restore factory settings".

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If the headphones are not turned on after reset at all (no indication), this may indicate a battery discharge below the critical level. Connect the case to charging for 1-2 hours, then repeat the procedure.

What to do after resetting: setting up from scratch

After a successful reset, the headphones will return to factory settings.

• 📲 Connect to your phone: Open the case cover. On your phone, turn on Bluetooth and select Mi True Wireless Earbuds Basic 2 from the list. Confirm pairing (enter 0000 if necessary).

Set up the sound

Mi Home

Update firmware

Device settings → Software update

If you use iPhone headphones, note that some features (such as gesture customization) may not be available. For full control, install the Mi Home app on your Android device, perform the setup, then connect to your iPhone.

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To speed up your connection in the future, turn on the “Fast pairing” option on your phone (on Android 10+: Settings → Bluetooth → Additional → Fast pairing).

When Resetting Doesn't Help: Alternative Solutions

If after several reset attempts the problem persists, consider other options:

• 🔄 Update firmware: outdated software can cause conflicts. Check the current version in Mi Home.
• 🔌 Checking the charging case: if the case does not charge the headphones, try another cable or power supply.
• 🛠️ Service center: If the headphones don’t turn on, sync or make extraneous sounds, it may be a hardware breakdown (for example, a detached plume or a faulty Bluetooth chip).