Reset Xiaomi Earbuds Basic 2 to factory settings: 3 proven ways

Xiaomi Earbuds Basic 2 is a popular price-balanced model, but even these sometimes require a complete reset. You may have had problems connecting to your smartphone, unsynchronized left- and right-earphone work, or the device simply stopped responding to commands. In 80% of cases, these problems are solved by factory reset, a procedure that returns the headphones to their original settings, erasing all stored pairing data.

In this article, you will find three working reset methods (including the hidden method through the Mi Home app), a table comparing methods by speed and efficiency, and answers to frequent questions - for example, why after reset, headphones are not visible in the list of Bluetooth devices. We will also discuss the unique feature of the Earbuds Basic model 2: the lack of a physical reset button on the case, which forces the use of touch combinations of touch panels.

If you’ve tried to reset other wireless headphones (like AirPods or Redmi Buds) before, be careful: the algorithm for Earbuds Basic 2 is different! There’s no universal button, and the sensor retention time is critical – an error of 1-2 seconds will lead to the activation of the voice assistant instead of resetting.

1.When do you need a Xiaomi Earbuds Basic 2 reset?

Factory reset is not first aid for any malfunction, but a targeted solution to specific problems. Here are the signals that it is time to perform the procedure:

• 🔴 Headphones do not connect to the phone, although previously worked stably (in the list of Bluetooth appear, but immediately disconnect).
• 🔄 The left and right headphones do not synchronize with each other: one plays music, the second is silent or makes noise.
• 🎵 The sound is interrupted every time. 5-10 Seconds, although on other devices, the headphones work normally.
• 🔋 The case does not charge the headphones, although the indicator is green (the problem may be in the lost power consumption settings).
• 📱 Mi Home app doesn’t recognize headphones or shows error “Device not supported".

Important: if the headphones are physically damaged (for example, after a fall or moisture), the reset will not help - repair is required, and the procedure is powerless with a discharged battery case (charge should be at least 30%).

⚠️ Warning: After resetting, all equalizer settings in the Mi Home app will reset to standard. If you have customized the sound to yourself, take screenshots of the current settings before the procedure.

Preparation for discharge: 5 mandatory steps

Before you start resetting, do these steps – they will save time and prevent typical errors:

1. Charge the case and headphones. Make sure the indicator on the case is green (charge > 50%). If the indicator is red or flashing, connect the case to charge for 15-20 minutes.
2. Disconnect from all devices. Go to your Bluetooth settings on your smartphone, find Earbuds Basic 2, and click Forget Device (on iPhone: Delete This Device).
3. Open the Mi Home app, go to the headphones section and make sure there are no updates available.Outdated firmware can block reset.
4. Clean contacts. Wipe the metal contacts on the headphones and inside the case with a dry cotton swab - oxidation can interfere with proper operation.
5. Reboot your smartphone. Sometimes, Bluetooth cache errors on your phone interfere with pairing. Reboot the device before resetting.

If you use Windows or Mac headphones, remove them not only from the list of devices, but also from Device Manager (on Windows) or System Settings → Bluetooth (on Mac), which will prevent conflicts when you reconnect.

Charge the case to the green indicator|Remove headphones from the Bluetooth list on all devices|Update the firmware through Mi Home|Clear the contacts of headphones and covers|Reboot your smartphone-->

Method 1: Hardware reset via touch panels (main method)

This is the official method from Xiaomi, which works 95% of the time. You don't need any additional software, just the headphones and the case.

1. Place both earbuds in the case and close the lid. Wait 10 seconds, they should automatically turn off.
2. Open the cover and pull out both earphones.
3. Press and hold the touchpads on both headphones at the same time: 🕒 Retention time: exactly 15 seconds (not less than!). 🎯 Press the center of the touchpad, not the edges. 🔊 After 5 seconds, the beep will sound – do not let your fingers go!

Let go of your fingers.

flash

Put the headphones back in the case

After reset, the Earbuds Basic 2 headphones will appear in the Bluetooth list as the new Mi True Wireless Earbuds Basic 2 device. If the name is displayed differently (for example, with the addition of random numbers), this is normal - this is how the reset of the ID manifests itself.

⚠️ Warning: If after 15 seconds of holding the indicators do not flash red/white, and only white light is on, you let your fingers go too early.

Method 2: Reset via the Mi Home app (hidden method)

Few people know, but the Mi Home app has a hidden reset option that works even if the hardware method didn't work. This method requires that the headphones be already connected to the application (at least once in the past).

1. Open Mi Home and go to Profile → Settings → Devices.
2. Find the Xiaomi Earbuds Basic 2 list and tap them.
3. In the upper right corner, press three dots (⋮) and select "Device settings".
4. Scroll down to Reset (may be called "Restore Factory Settings").
5. Confirm the action. The headphones will reboot, and their name in Bluetooth will be reset to standard.

This method is softer than hardware reset: it saves the current firmware but removes all pairing data, Suitable if the headphones connect to the phone but are unstable (for example, one earphone is quieter than another).

If both methods fail, move on to advanced ADB reset (described in the next section), which requires a computer but is guaranteed to bring the headphones back to life even after major software failures.

💡

After resetting via Mi Home, the headphones may not appear in the Bluetooth list immediately.Wait 1-2 minutes or restart the smartphone - this will reset the Bluetooth module cache.

5. Method 3: Advanced reset via ADB (for power users)

This method is used if the headphones have completely stopped responding to touch or flashing non-standard colors (for example, blue).

• 💻 Computer with Windows/Mac/Linux.
• 🔌 USB-Type C Cable to Connect a Case.
• 📥 Utility. ADB (Download from the official Android website).

Instructions:

1. Connect the headphone case to your computer via cable. The case should be open, the headphones inside.
2. Open the Command Prompt (Windows) or Terminal (Mac/Linux) and type: Adb devices If the device is not displayed, install drivers for Xiaomi ADB Interface.
3. Reset command: Adb shell am broadcast -a android.intent.action.MASTER_CLEAR
4. Wait for the headphones to reboot (the indicators will go out and light up again).
5. Disconnect the case from the computer and try to connect to the phone.

This method resets the firmware to the factory version, so it may require an update via Mi Home. Use it only if the first two methods did not work!

⚠️ Warning: Continuous flashing of the red indicator after the command ADB If you have a critical firmware error, you can call the service center, and if you repair it yourself, you can damage the device.

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ADB-It removes all the data, including the microphone calibration and noise reduction settings, and after the procedure, the headphones may sound quieter than normal, which is normal and corrected by re-tuning the Mi Home.

6. Frequent mistakes and how to avoid them

Even with the correct following of the instructions, users make mistakes that prevent resetting. TOP-5 Failures and How to Prevent Them:

• ⏱️ Not enough sensor retention time. Many people release their fingers after the first beep (5 seconds), but you need to hold 15 seconds until the lights blink.
• 🔋 If the light flashes red during reset, the procedure will be interrupted. Charge the cover to green.
• 📱 Unremoved Bluetooth device, headphones can cling to old pairing, remove them from the list on all devices you've connected to.
• 🎧 Use one earpiece. Reset only works if both earphones are in the case and are involved in the procedure.
• 🔄 Interrupting the procedure. If you release the sensors early or close the cover of the case, the headphones may freeze. 1-2 minute.

If your headphones don’t appear in the Bluetooth list after reset, follow these steps:

1. Reboot your smartphone.
2. Turn on and off the Flight mode on your phone.
3. Try connecting from another device (such as a tablet).
4. Update the firmware of the headphones through Mi Home (if they have ever connected before).

If nothing helps, check the headphones on another smartphone – the problem may be in your phone’s Bluetooth module.

7. What to do after the discharge?

Reset is only half the battle, so to keep your headphones running smoothly, follow these steps:

1. Update the firmware: Open Mi Home → find Earbuds Basic 2 → check for updates. If the update is available, plug the headphones into charging and wait until it's finished (don't interrupt the process!).
2. Customize the sound: In Mi Home, select a preset equalizer or create your own. Activate Game Mode (reduces sound latency) in the headphone settings.
3. Calibrate microphones (if used for calls): Settings → Additional → Calibration of microphone
4. Check the mono connection: Take out only one earphone from the case, it should automatically connect. If it does not work, reset again.

After resetting, the headphones can discharge faster in the first 2-3 cycles of use, which is normal. The battery gets used to new power settings. After a week, the operating time will return to the usual 5-6 hours.

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If one earphone is quieter than the other after reset, check the phone's sound balance settings. On Android: Settings → Special features → Left/right sound balance.

FAQ: Answers to Frequent Questions