Reset headphones Xiaomi Mi True Wireless: full instructions with photos and nuances

Xiaomi Mi True Wireless headphones (including Basic 2, SE, TWS 2 and others) sometimes require a complete reset, which may be necessary if there is frequent communication interruption, no sound in one of the headphones, no connection to the phone or after a failed firmware update. Reset procedure returns the device to factory parameters, removing all stored connection settings and pairs.

This article provides detailed instructions with illustrations, a model compatibility table, and answers to questions about the consequences of resetting. We will examine both the standard method through buttons and alternative methods for cases where headphones do not respond to normal actions. Importantly, the procedure is different for different versions of the firmware, so this article provides current data for 2026.

When do you need a reset?

Mi True Wireless is not the first problem to reset, because it is often easier to resolve problems, for example, if the headphones are not connected, try first:

• 🔋 Remove and insert the headphones back into the case for 10 seconds (reboot).
• 📱 Remove the device from the list of conjugated in the Bluetooth settings of the smartphone.
• 🔄 Reboot your smartphone (especially relevant for the Xiaomi/Redmi s MIUI).

But there are situations where resetting is the only solution:

• 🎧 One earphone does not make sound or connects separately.
• 🔊 Constant volume surges or distortion of sound.
• 🔄 The headphones do not synchronize with each other (flashing red / white alternately).
• 📱 The device is not identified in the Bluetooth list or connects as "unknown".
• 🔧 After updating the firmware, glitches appeared (for example, headphones spontaneously turn off).

If any of these items are familiar, start resetting, but remember that after the procedure, you will have to re-connect the headphones with all devices (smartphone, laptop, tablet).

Preparation for resetting: what to do in advance

Before resetting, follow a few mandatory steps to avoid additional problems:

1. Check the charge. Make sure that the case has at least 30% charge - at low battery level, the reset can be interrupted.
2. Disconnect from all devices. Remove Mi True Wireless from the list of conjugated gadgets in the Bluetooth settings on all devices they have ever connected to.
3. Take the headphones out of the case. They should be on and be next to each other (no more than 10 cm).

Case Charge >30% | Headphones removed from Bluetooth on all devices | Headphones removed from case and enabled | There are no other active Bluetooth devices

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If the headphones are discharged, connect the case to charge for 10-15 minutes. Resetting on discharged headphones can lead to "bricking" firmware - in this case, you will need to flash through the service center.

⚠️ Warning: Do not reset if the headphones are wet or exposed to moisture.This may cause a short circuit.Let the device dry completely (minimum 24 hours).

Standard reset via button: step-by-step instructions

This method works for most Mi True Wireless models, including Basic 2, SE, TWS 2 and AirDots.

1. Remove both earphones from the case. They should automatically turn on (white light flashes).
2. Press and hold the touchpad on both headphones simultaneously for 10-15 seconds.
3. The indicators will flash red and white alternately, signaling the start of the reset.
4. Release the buttons and wait until the indicators start flashing white (usually takes 5-10 seconds).
5. Place the headphones back in the case and close the lid for 30 seconds.

And then the headphones will be reset to the factory settings, and then reconnect them.

1. Open the case lid.
2. On your smartphone, turn on Bluetooth and find the Mi True Wireless device (or similar name to your model) in the list.
3. Press "Hide" and wait for confirmation of connection.

Some models (such as Mi True Wireless 2) use a physical button instead of touch panels.

• 🔘 Press and hold the button on the case (usually located behind) for 10 seconds.
• 🔄 The indicator on the case will start flashing red - reset is performed.

Alternative discharge methods

If the standard method didn’t work, try one of these options:

Reset via the Mi Home app

This method is suitable for models that support Mi Home connectivity (e.g. Mi True Wireless 2 or AirDots Pro).

1. Install the Mi Home app from Google Play or the App Store.
2. Connect the headphones to the smartphone via Bluetooth.
3. Open Mi Home, find the headphones in the list of devices and select them.
4. Go to Settings → Reset settings.
5. Confirm the action and wait for the process to be completed.

Once reset via Mi Home, the headphones will automatically shut down and need to be re-cooked with the smartphone.

Reset via ADB (for advanced users)

If the headphones connect to the phone but don’t respond to physical buttons, you can try resetting via ADB. This method requires command line skills and is only suitable for Android.

Instructions:

1. Enable USB debugging on your smartphone (Settings → About Phone → MIUI version – press 7 times, then go back to Settings → Additional → For Developers → Debugging over USB).
2. Connect your smartphone to your PC and install ADB Tools.
3. Open the command line and enter:

adb devices


adb shell am start -a android.bluetooth.device.action.RESET -n com.android.settings/.bluetooth.BluetoothResetDeviceActivity

If the team is successful, the headphones will be reset, a method that doesn’t work on all Xiaomi models and may require root rights.

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If the headphones don’t connect to your iPhone after reset, try connecting them to your Android smartphone first, and then to iOS. This helps wake up the Bluetooth module.

Table: Compatibility of reset methods with Xiaomi models

Not all reset methods work on all models, and the table below shows the current support data for the popular Mi True Wireless versions:

If your model is not in the table, try the standard button reset method, which works 90% of the time. Rare models (such as Mi Dual Driver) may require a call to a service center.

Frequent Mistakes and How to Avoid Them

Many users make the same mistakes when resetting, which leads to additional problems.

• 🔌 Reset on discharged headphones. If the case charge is below 20%, the procedure may be interrupted and the headphones will stop turning on.
• 📵 Holding the buttons is not long enough. The minimum time to reset is 10 seconds, but on some models it takes up to 20 seconds. Count to yourself to 25 to be sure.
• 🔀 Reset only one earphone. Press buttons at the same time on both devices, otherwise synchronization between them will be disrupted.
• 📱 Failure to remove Bluetooth before reset. If you don't remove the headphones from the list of associated devices, the smartphone can automatically connect to them before the reset is complete, which will cause a failure.

⚠️ Warning: If the headphones are high-pitched after reset and don't connect, it's a sign of firmware failure. Don't try to repeat the reset! Contact Xiaomi Service Center or use the official firmware tool.

Another common problem is that the headphones plug in, but there's only one sound that comes in.

1. Check if the speaker of the second headphone is not contaminated (clean carefully with a cotton swab).
2. Make sure that your smartphone’s Bluetooth settings select an A2DP profile (for music) rather than an HFP (for calls).
3. Reset again by holding the buttons for 20 seconds.

What do I do after the dump?

When the reset is complete, the headphones will return to the factory settings.

1. Smartphone interface: Open the case cover. On your smartphone, turn on Bluetooth and find Mi True Wireless in the list. Press "Plug" and confirm pairing.
2. Customization of gestures (if supported): Double tap for playback/pause, triple tap for voice assistant, hold for track switching (configured in the Mi Home app).

Sound check

• Turn on the music and make sure the sound goes through both earbuds.
• Check the microphone (record the voice message).

If the headphones are connected but the sound is intermittent or delayed, try:

• 📶 Switch the Bluetooth codec in the smartphone settings (for example, with SBC on AAC).
• 🔄 Reboot your smartphone.
• 📱 Disable energy saving mode (it may limit Bluetooth operation).

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After reset, the headphones can have the first 1-2 connections that are unstable, and that's okay, give them 5-10 minutes to rub onto the new device.

FAQ: Answers to Frequent Questions