Xiaomi Mi True Wireless Earphones (including Basic 2, LITE and early versions) sometimes require a complete reset — whether it’s after a firmware update, improper sync with your phone, or “glitch” in work. The procedure seems simple, but many users have difficulties: headphones do not respond to presses, do not reset through the application or completely stop turning on. In this article, we will analyze all the working ways of reset, the causes of problems and give recommendations on how to avoid errors.
It's important to understand that resetting is not a universal solution, for example, if one earphone is not charging or playing sound, the problem may be a hardware failure, not a software failure, and we'll also tell you how to distinguish software from hardware and when to go to the service center. Start with preparation, without it, even the right reset may not work.
Preparation for resetting: what to do before the start
Before you drop Mi True Wireless Earphones, follow a few steps that will increase your chances of success and prevent additional problems:
- 🔋 Charge the case and headphones to at least 30%. Reset at low charge can be interrupted, which will lead to the "bricking" of the device.
- 📱 Disconnect headphones from all devices via Bluetooth settings (forget the device on your phone, tablet, laptop).
- 🔄 Reboot your smartphone if you’ve had connection issues before – sometimes a conflict occurs on the phone’s side.
- 🛠️ Check the physical condition: is there moisture in the connectors, is not damaged contacts in the case.
If the headphones don't respond to button presses or don't turn on at all, try waking them up by putting them in a case for 10 to 15 seconds and then pulling them out. Sometimes this helps to get the device out of its "hang" state. If the problem persists, move on to reset methods.
Method 1: Hardware reset via buttons (for all models)
This is the main method that works on most versions of Mi True Wireless Earphones.The instruction is suitable for cases where the headphones are turned on but not synchronized, do not connect to the phone or "glut".
- Take both headphones out of the case and wait until they automatically turn on (the indicator will light up).
- Press and hold the touch buttons on both headphones simultaneously for 10-15 seconds.
- The indicators will flash red and white (or only red on older models) – this is a signal of the beginning of reset.
- Release the buttons and wait until the headphones turn off and turn on again (white lights will light up).
After reset, the Mi True Wireless headphones will return to factory settings: the name in Bluetooth will change to the standard (Mi True Wireless Earphones), and all the saved devices will be deleted. If the indicators do not flash or the process freezes, try again, pre-putting the headphones in the case for 30 seconds.
The headphones automatically turned off and turned on|Bluetooth name dropped to standard|Indicators flash white when turned on|The headphones were synchronized with each other.-->
Method 2: Reset via the Mi Home mobile app (for firmware 2020+)
If your Mi True Wireless Earphones support the Mi Home app (relevant to Basic 2 and later), you can try a software reset, which is less reliable than hardware, but useful if the buttons don't respond.
- Install the Mi Home app (available for Android and iOS).
- Connect the headphones to your phone via Bluetooth (if they appear in the list of devices).
- In the app, go to Profile → My Devices → Mi True Wireless headphones.
- Select Settings → Reset (or Restore Factory Settings).
- Confirm the action and wait for the process to be completed.
If there is no reset option in the Mi Home, upgrade to the latest version of the app. On older headphone firmware (2019 and earlier), this method may not work - in this case, use hardware reset (Method 1).
What if Mi Home doesn’t see the headphones?
Method 3: Forced reset via case (for "hang" headphones)
If the headphones don't respond to pressing, don't turn on, or if the firmware update is hanging, try a forced case reset, which works in 70% of cases where standard methods don't work.
- Put both headphones in the case and close the lid.
- Connect the case to the charging (use the original cable).
- Press and hold the button on the case (usually side or back) for 20-30 seconds.
- The indicator on the case will start flashing red - this is a sign of reset.
- Release the button, take out the headphones and try to reconnect them.
Important: this method only works on cases with a hardware reset button (it is not on some budget models), if the headphones do not turn on after the procedure, the problem may be a discharged case battery or damage to the contacts.
💡
If the headphones don't respond to a reset, try charging the case from another power source (e.g., power bank). USB-port.
Table: Causes of failure and related solutions
| Problem. | Possible cause | Decision |
|---|---|---|
| The headphones are not synchronized with each other. | Firmware failure or Bluetooth conflict | Hardware reset (Method 1) or software update via Mi Home |
| One earphone is not connected. | Battery discharge or damage to contacts in the case | Check the charge, clean the contacts with alcohol, try resetting through the case |
| Headphones are not on | Deep discharge or hardware breakdown | Put in a case for 1-2 hours, try a forced reset |
| Permanent communication breakdowns | Outdated firmware or interference from other devices | Update the software, reset the settings, check compatibility with the phone |
| The microphone is not working. | Membrane contamination or failure in settings | Clean your headphones, reset your settings, check your phone permissions |
If your problem isn't listed in the table, check the compatibility of the headphone model with your smartphone.For example, Mi True Wireless Earphones Basic 2 can conflict with phones on Android 10 and below due to outdated Bluetooth protocols.
Frequent Resetting Mistakes and How to Avoid Them
Many users make common mistakes that make the reset fail or make the problem worse.
- ❌ Interrupt the reset process (for example, removing your fingers from the buttons early or removing the headphones from the case.
- ❌ Using unoriginal cables to charge the case is fraught with unstable power supply and failures.
- ❌ Resetting headphones with a charge below 10% - high risk of "bricking».
- ❌ Try to update the firmware immediately after resetting – check the stability of the work first.
⚠️ Note: If after reset, the headphones stopped turning on or flashing red for more than 5 minutes, do not try to repeat the procedure. This may indicate damage to the bootloader. In this case, contact the Xiaomi service center - self-repair will only worsen the situation.
Another common mistake is ignoring firmware updates. After reset, check the software's relevance through Mi Home (if the model is supported), and outdated firmware can cause the same problems as before the reset.
When Resetting Doesn't Help: Signs of Hardware Failures
Not all problems are solved by resetting, if after several attempts, the headphones still:
- 🔊 Do not play sound (even after connecting to another device),
- 🔋 Do not charge in the case (indicator does not burn),
- 🎧 One earpiece is not defined by the system at all,
- 💧 Have traces of oxidation on contacts or speakers,
In such cases, the reset is useless, and attempts at "resuscitation" can only make the situation worse.
⚠️ Warning: If the headphones are in the water or have been subjected to heavy mechanical stress (falling from a height), resetting the settings will not restore their performance. moisture may damage the board or battery, and physical damage often requires replacement of components.
For a diagnosis, contact an authorized Xiaomi service center. In most cases, repairs are cheaper than buying new headphones, especially if the warranty is still valid. Remember: self-disassembly disqualifies warranty service!
💡
If the headphones don't turn on after reset and the indicators don't respond to charging, that's a 90 percent hardware problem. Don't waste time resetting, just call the service.