How to reset Xiaomi Earphones 2 Basic: 3 working methods + error solving

Why Xiaomi Earphones 2 Basic headphones require a reset?

Xiaomi Earphones 2 Basic wireless headphones are a popular model with a balance of price and quality, but even they sometimes “glut”. Users face problems: one earphone does not connect, the sound is interrupted, the device is not detected by the phone after updating the firmware. In 80% of cases, the hardware reset helps – returning to factory settings.

The manufacturer doesn't always mention this feature in the official manual, but it's in the firmware. Reset clears the list of conjugated devices, resets the audio settings (including the equalizer) and eliminates software conflicts. For example, after reset, the headphones become visible again in the Bluetooth menu on iPhone or Android if the device is not found error previously occurred.

Important: the reset does not affect the physical condition of the battery or speakers. If the problem is a hardware failure (for example, water got into the case), you will need repairs. But in 95% of cases, the software is to blame, and then the reset saves.

Preparation for resetting: what to do in advance

Before resetting, follow 3 mandatory steps to avoid new problems:

• 📱 Turn off headphones from all devices
• 🔋 Charge the body to at least 30% (the indicator should burn white)
• 📡 Make sure there is no interference: turn off other Bluetooth devices (columns, smart watches) nearby)

If the headphones are connected to the phone at the time of reset, there may be a conflict of Bluetooth profiles. For example, on Android 12+, the system sometimes “remembers” incorrect audio profile settings (A2DP or ), and after resetting, the again headphones will not work. To avoid this, remove them from the list of conjugated devices before reset:

1. On Android: Settings → Connections → Bluetooth → Xiaomi Earphones 2 Basic → Delete.
2. On iPhone: Settings → Bluetooth → The “i” icon next to the headphones → Forget this device.

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If the headphones don’t appear in the Bluetooth list, try restarting your phone – sometimes the system “forgets” to show devices with damaged connection cache.

Method 1: Standard reset via button (official method)

This is the universal method recommended by Xiaomi for all models of the Earphones series. Suitable if the headphones respond to button presses, but do not connect or malfunction.

Put both headphones in the case and close the lid.|Make sure the indicator on the case flashes white (means the headphones are charging)|Press and hold the button on the case for 15 seconds.|Release the button when the indicator flashes red and white alternately|Wait until the indicator lights up white (about 30 seconds)-->

Visual clues:

Critical detail: If the indicator does not flash red and white for 20 seconds, then the case is discharged below 10%.

Method 2: Alternative reset via button combination (for "hang" headphones)

If the standard method didn't work or the headphones didn't respond to the case (for example, one of them is discharged and doesn't sync), use this method. It works even when the firmware is damaged.

You'll need both earphones outside the case.

1. Take both earphones out of the case.
2. Press and hold the touch panels on both headphones at the same time.
3. After 5 seconds, the indicators on the headphones will start flashing red.
4. Keep holding for another 10 seconds until the lights go out and light up white.
5. Release the buttons, reset complete.

This method forcibly synchronizes the headphones with each other and resets the connection settings.

• 🔄 The headphones will automatically go into pairing mode.
• 🎧 The sound will be restored in stereo mode (if previously only one headphone worked).
• 📱 The phone will be notified: Xiaomi Earphones 2 Basic is ready to connect».

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This is the only method that works when the headphones are blown apart -- when the left and right stop seeing each other, and the standard case reset is powerless in this situation.

Method 3: Reset via Mi Home (for firmware 2023+)

If your headphones were updated through proprietary software, you can reset the settings software. This method is suitable for firmware V1.4.0 and later (check the version in Headphone Settings → About the device).

Instructions:

1. Install the Mi Home app (you can download for iOS or Android).
2. Connect the headphones to your phone (if they are not identified, use Method 1 or 2 for resetting).
3. Open Mi Home, go to Profile → My Devices → Xiaomi Earphones 2 Basic
4. Select Settings (⚙️) → Resetting settings.
5. Confirm the action and wait for the headphones to restart (it will take ~1 minute).

⚠️ Warning: After a software reset, the headphones may require a firmware update. Don't interrupt the process, otherwise you risk getting a brick.

The advantage of this method is that it retains the sound calibration that Xiaomi performs in the factory. When hardware resets (Methods 1 and 2), the calibration is reset, and the sound may become less balanced.

Frequent mistakes after resetting and how to fix them

Even after a successful reset, problems can arise. Consider typical situations and solutions:

If the headphones squeak or make noise after reset, it's a sign of a damaged firmware. Try updating it with Mi Home:

1. Put the headphones on the phone.
2. Open Mi Home and go to the device settings.
3. If an update is available, click Update firmware.
4. Do not turn off the headphones until the process is complete (the indicator will burn in blue).

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If the firmware update is 0% down, turn off Bluetooth on your phone, wait 10 seconds and turn it on again, which usually helps to resume the process.

When Resetting Doesn't Help: Hardware Failures

If none of these methods worked, the problem could be iron.

• 🔴 The indicator does not burn at all - the control board or battery is damaged.
• 🔊 The sound is distorted or missing – the speaker or audio chip is faulty.
• 🔋 Case not charging - problem with power controller.
• 📶 Headphones do not sync even after reset - Bluetooth antenna damaged.

In such cases, contact the Xiaomi service center, under the guarantee (if the deadline has not expired), the repair will be free.

• Replacement of the battery in the case - 800-1200 ₽.
• Repair of dynamics - 1000-1500 ₽.
• Replacement of control board - 1500–2000 ₽.

⚠️ Attention: Don't try to disassemble headphones yourself! Xiaomi Earphones 2 Basic uses adhesive joints and fragile plumes. 90% of "self-repairs" end in a complete failure of the device.

FAQ: Answers to Frequent Questions